Maintenance and Updates. Customer shall subscribe to and pay for a valid maintenance agreement after receipt of the license key. Customer shall not be entitled to receive updates and maintenance from Luware if Customer has not subscribed to a valid maintenance agreement after receipt of the license key.
Maintenance and Updates. Maintenance and updates of the Licensed Software, as described in Schedule A, will be provided to Licensee only when licensee has purchased and paid for such services in accordance with this Agreement. Licensor shall be under no obligation to provide maintenance and updates to Licensee beyond that included in Schedule A.
Maintenance and Updates. Nasuni makes Updates to the Software on an ongoing basis. Except in the case of urgent Updates, Nasuni schedules maintenance during appropriate, non-peak usage hours (in an attempt to minimize the impact on all users, worldwide) and will provide advance notice of any planned unavailability (if reasonably possible).
Maintenance and Updates. Customer shall subscribe to and pay for a valid maintenance and update agreement after receipt of the license key. Customer shall not be entitled to receive updates and maintenance from 9T Labs if Customer has not subscribed to a valid maintenance and update agreement after receipt of the license key.
Maintenance and Updates. Roche will maintain the System by providing software Updates (defined below) and enhancements to Licensee. All software Updates and enhancements provided to Licensee by Roche shall also be subject to the terms and conditions of the Software License Agreement then in effect between the parties. Updates will be provided on an as-available basis and include the items listed below (collectively “Updates”):
(1) Software defect patches and updates,
(2) Performance enhancements to Covered Software,
(3) Enhancements to keep current with releases, includes third-party software provided by Roche but does not include hardware vendor operating systems and other system software.
(4) Select additional web dashboard elements, reports, and other informatics-based functionality,
(5) Minor software releases (“Dot Releases”) providing additional software functionality to the system, and
(6) Updates to the current configuration of the System. Updates do not include additional modules that are not configured with the current system. Software patches and Updates will either be installed by Roche or provided along with detailed installation instructions, and release notes, as needed. Software patches and Updates may be downloaded to the server automatically or manually. Communication of all available Updates will be provided to Licensee. If requested, Roche will provide on-site assistance in the installation of Updates on a time and materials basis, plus expenses.
Maintenance and Updates. As this is a SaaS Service, the Licensee and its Users shall automatically benefit from corrective maintenance and any updates or upgrades to the SaaS Service. In addition, to maintain an optimal level of service, the Licensee and its Users may be asked at any time to update their browsers in order to comply with changes in technical requirements. Failing this, the Licensee and its Users will be solely responsible for any interruptions and/or degradation of the SaaS Service that may result. SMAPPEN reserves the right to modify all or part of the appearance of the Service and its access mode. Likewise, the Licensee accepts that said maintenance and updates may give rise to a temporary suspension of the SaaS Service. This suspension of the SaaS Service may not give rise to any compensation. SMAPPEN may decide to subject the use of new functionalities to an additional subscription. SMAPPEN may also decide to delete functionalities of the Commercial Offer. If necessary, the Licensee will be free to terminate the License.
Maintenance and Updates. Cisco endeavors to provide You with notice of any scheduled maintenance or updates at least seven (7) days in advance within the EI user interface.
Maintenance and Updates. Crimson Tide shall in respect of the Hosted Software from time to time provide and install:
Maintenance and Updates. Except as otherwise defined below, updates and certain maintenance and support services, if any, shall be provided to You pursuant to the terms of an Extreme Service and Maintenance Agreement, if Extreme and You enter into such an agreement. Except as specifically set forth in such agreement, Extreme shall not be under any obligation to provide updates, modifications, or enhancements, or maintenance and support services for the Licensed Materials to You. If you have purchased Licensed Materials on a subscription basis then the applicable service terms for Your Licensed Materials are as provided in Your Ordering Documentation. Extreme will perform the maintenance and updates in a timely and professional manner, during the Term of Your subscription, using qualified and experienced personnel. You will cooperate in good faith with Extreme in the performance of the support services including, but not limited to, providing Extreme with: (a) access to the Extreme Licensed Materials (and related systems); and
Maintenance and Updates. If patches and other software-related maintenance updates (“Updates”) are provided under a SOW, we will install the Updates only if we have determined, in our reasonable discretion, that the Updates will be compatible with the configuration of the System and materially beneficial to the features or functionality of the affected software or hardware. RSI will not be responsible for any downtime or losses arising from or related to the installation or use of any Update, provided that the Update was installed in accordance with the manufacturer’s or applicable vendor’s instructions.
