Maintenance Notices. The Supplier will communicate the date and time that The Supplier intends to make The Systems unavailable for more than four (4) minutes. The Customer understands and agrees that there may be instances where The Supplier needs to interrupt The Systems without notice in order to protect the integrity of The Systems due to security issues, virus attacks, spam issues or other unforeseen circumstances. Below are the Maintenance Windows and their definitions: These change controls happen immediately with little notification ahead of time, however The Supplier will post the information to its website soon after or during the change and notify the Customer via email or phone if possible. These change controls are when we detect an item in the environment that we need to take action on, to avoid emergency change controls in the future. These change controls, if possible, will occur in off-peak hours with peak being defined as quieter periods of Customer usage, as measured by our network monitoring tools. These are changes to the platform which support one or more of the following objectives: ● Support ongoing product and operational projects to ensure optimal performance ● Deploy non-critical service packs or patches. ● Periodic redundancy testing. Where possible planned maintenance will be posted seven (7) days prior; however, certain circumstances may preclude us from doing so, such as an external vendor issuing an urgent change control to The Supplier, e.g. the power company alerting us to perform power testing 48 hours ahead of time.
Maintenance Notices. The Supplier will communicate the date and time that The Supplier intends to make The Platform un- Available via the front page of the support site at least five (5) days in advance (or longer if practical). The Client understands and agrees that there may be instances where The Supplier needs to interrupt the Hosted Services without notice in order to protect the integrity of the Hosted Services due to security issues, virus attacks, spam issues, or other unforeseen circumstances. During chose instances The Client will receive a notification via the System Status Page.
Maintenance Notices. In the event of intermittent connectivity or restricted access during periods of scheduled maintenance, APS will provide advance notice at least two weeks prior to the scheduled maintenance. Emergency maintenance requirements will be communicated to the Client with as much notice as possible as to minimize disruption to the Client. TAX TYPE Best Place or Document to Obtain Proofs
Maintenance Notices. We will communicate the date and time that we intend to make the Services un-Available through a global “welcome message” or an email sent to your Administrator at least forty-eight (48) hours in advance or longer if practical. You understand and agree that there may be instances where we need to interrupt the Services without notice in order to protect the integrity of the Services due to security issues, virus attacks, spam issues or other unforeseen circumstances.
