Maintenance Windows & Planned Interventions. eHealth will strive for limiting as much as possible the impact and duration of the planned interventions. Today, eHealth is committed to make efforts so planned unavailability’s do not exceed one to a few hours per year. In case of maintenance requiring support from users, or impacting them, eHealth will notify them at least one week ahead.
Appears in 3 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Maintenance Windows & Planned Interventions. The eHealth platform will strive for limiting as much as possible the impact and duration of the planned interventions. Today, eHealth is committed to make efforts so planned unavailability’s do not exceed one to a few hours per year. In case of maintenance requiring support from users, or impacting them, eHealth will notify them at least one week ahead.
Appears in 2 contracts
Maintenance Windows & Planned Interventions. The eHealth platform will strive for limiting as much as possible the impact and duration of the planned interventions. Today, the eHealth platform is committed to make efforts so planned unavailability’s do not exceed one to a few hours per year. In case of maintenance requiring support from users, or impacting affecting them, eHealth will notify them at least one week ahead.
Appears in 2 contracts
Maintenance Windows & Planned Interventions. The eHealth platform will strive for limiting as much as possible the impact and duration of the planned interventions. Today, eHealth is committed to make efforts so planned unavailability’s unavailabilities do not exceed one to a few hours per year. In case of maintenance requiring support from users, or impacting them, eHealth will notify them at least one week ahead. Application Releases: maximum twice a year: interventions needed for installing new versions of timestamping software, other eHealth components or other eHealth Services involved in the provision of the Timestamping basic service.
Appears in 1 contract
Samples: Service Level Agreement
Maintenance Windows & Planned Interventions. eHealth will strive for limiting as much as possible the impact and duration of the planned interventions. Today, eHealth is committed to make efforts so planned unavailability’s unavailabilities do not exceed one to a few hours per year. In case of maintenance requiring support from users, or impacting them, eHealth will notify them at least one week ahead. Application Releases: maximum twice a year: interventions needed for installing new versions of timestamping software, other eHealth components or other eHealth Services involved in the provision of the Timestamping basic service.
Appears in 1 contract
Samples: Service Level Agreement