Major Outages/Restoral/Notification. 9.3.9.1 Qwest will notify RESELLER of major network outages as soon as is practical. This notification will be via e-mail to RESELLER’s identified contact. With the minor exception of certain proprietary information, Qwest will utilize the same thresholds and processes for external notification as it does for internal purposes. This major outage information will be sent via e-mail on the same frequency schedule as is provided internally within Qwest. Service restoration will be non-discriminatory, and will be accomplished as quickly as possible according to Qwest and/or industry standards. 9.3.9.2 Qwest will meet with associated personnel from RESELLER to share contact information and review Qwest’s outage restoral processes and notification processes. 9.3.9.3 Qwest’s emergency restoration process operates on a 7X24 basis.
Appears in 3 contracts
Samples: Resale Agreement, Resale Agreement, Resale Agreement
Major Outages/Restoral/Notification. 9.3.9.1 10.3.9.1 Qwest will notify RESELLER of major network outages as soon as is practical. This notification will be via e-mail to RESELLER’s identified contact. With the minor exception of certain proprietary information, Qwest will utilize the same thresholds and processes for external notification as it does for internal purposes. This major outage information will be sent via e-mail on the same frequency schedule as is provided internally within Qwest. Service restoration will be non-discriminatory, and will be accomplished as quickly as possible according to Qwest and/or industry standards.
9.3.9.2 10.3.9.2 Qwest will meet with associated personnel from RESELLER to share contact information and review Qwest’s outage restoral processes and notification processes.
9.3.9.3 10.3.9.3 Qwest’s emergency restoration process operates on a 7X24 basis.
Appears in 2 contracts
Samples: Resale Agreement, Resale Agreement
Major Outages/Restoral/Notification. 9.3.9.1 Qwest will notify RESELLER of major network outages as soon as is practical. This notification will be via e-mail to RESELLERRESELLER ’s identified contact. With the minor exception of certain proprietary information, Qwest will utilize the same thresholds and processes for external notification as it does for internal purposes. This major outage information will be sent via e-mail on the same frequency schedule as is provided internally within Qwest. Service restoration will be non-discriminatory, and will be accomplished as quickly as possible according to Qwest and/or industry standards.
9.3.9.2 Qwest will meet with associated personnel from RESELLER to share contact information and review Qwest’s outage restoral processes and notification processes.
9.3.9.3 Qwest’s emergency restoration process operates on a 7X24 basis.
Appears in 1 contract
Samples: Resale Agreement
Major Outages/Restoral/Notification. 9.3.9.1 Qwest will notify RESELLER Reseller of major network outages as soon as is practical. This notification will be via e-mail to RESELLERReseller ’s identified contact. With the minor exception of certain proprietary information, Qwest will utilize the same thresholds and processes for external notification as it does for internal purposes. This major outage information will be sent via e-mail on the same frequency schedule as is provided internally within Qwest. Service restoration will be non-discriminatory, and will be accomplished as quickly as possible according to Qwest and/or industry standards.
9.3.9.2 Qwest will meet with associated personnel from RESELLER Reseller to share contact information and review Qwest’s outage restoral processes and notification processes.
9.3.9.3 Qwest’s emergency restoration process operates on a 7X24 24x7 basis.
Appears in 1 contract
Samples: Resale Agreement