Major Outages/Restoral/Notification. 12.3.9.1 Qwest will notify VZW of major network outages in substantially the same time and manner as it provides itself, its End User Customers, its Affiliates, or any other party. This notification will be via e-mail to VZW’s identified contact. With the minor exception of certain Proprietary Information such as Customer information, Qwest will utilize the same thresholds and processes for external notification as it does for internal purposes. This major outage information will be sent via e-mail on the same schedule as is provided internally within Qwest. The email notification schedule shall consist of initial report of abnormal condition and estimated restoration time/date, abnormal condition updates, and final disposition. Service restoration will be non-discriminatory, and will be accomplished as quickly as possible according to Qwest and/or industry standards. 12.3.9.2 Qwest’s emergency restoration process operates on a 7X24 basis.
Appears in 3 contracts
Samples: Type 2 Wireless Interconnection Agreement, Type 2 Wireless Interconnection Agreement, Type 2 Wireless Interconnection Agreement
Major Outages/Restoral/Notification. 12.3.9.1 Qwest will notify VZW WSP of major network outages in substantially the same time and manner as it provides itself, its End User Customers, its Affiliates, or any other party. This notification will be via e-mail to VZWWSP’s identified contact. With the minor exception of certain Proprietary Information such as Customer information, Qwest will utilize the same thresholds and processes for external notification as it does for internal purposes. This major outage information will be sent via e-mail on the same schedule as is provided internally within Qwest. The email notification schedule shall consist of initial report of abnormal condition and estimated restoration time/date, abnormal condition updates, and final disposition. Service restoration will be non-discriminatory, and will be accomplished as quickly as possible according to Qwest and/or industry standards.
12.3.9.2 Qwest’s emergency restoration process operates on a 7X24 basis.
Appears in 2 contracts
Samples: Wireless Interconnection Agreement, Type 2 Wireless Interconnection Agreement
Major Outages/Restoral/Notification. 12.3.9.1 Qwest will notify VZW WSP of major network outages in substantially the same time and manner as it provides itself, its End User Customers, its Affiliates, or any other party. This notification will be via e-mail to VZW’s WSP‟s identified contact. With the minor exception of certain Proprietary Information such as Customer information, Qwest will utilize the same thresholds and processes for external notification as it does for internal purposes. This major outage information will be sent via e-mail on the same schedule as is provided internally within Qwest. The email notification schedule shall consist of initial report of abnormal condition and estimated restoration time/date, abnormal condition updates, and final disposition. Service restoration will be non-discriminatory, and will be accomplished as quickly as possible according to Qwest and/or industry standards.
12.3.9.2 Qwest’s Qwest‟s emergency restoration process operates on a 7X24 basis.
Appears in 2 contracts
Samples: Type 2 Wireless Interconnection Agreement, Type 2 Wireless Interconnection Agreement