Common use of Management Plan Clause in Contracts

Management Plan. Operator agrees to implement a management plan which includes at a minimum the following: staffing chart with supervisory contact information, dispatch plan in sufficient detail to describe procedures and management controls to ensure equitable dispatch policies are adhered to, audit program of driver performance and vehicle condition/appearance, customer services/restrictions and complaint resolution procedures. Operator further agrees to update or revise such management plan, if directed by the Authority, and submit such updated management plan for approval of the Authority. Operator shall not modify or deviate from the approved management plan without the prior written approval of the Executive Director. The burden of establishing compliance with the management plan rests with the Operator and failure to comply with the management plan approved by the Executive Director shall be a default under this Agreement, entitling the Authority to exercise any and all remedies available.