MATTERS OUTSIDE OF OUR CONTROL. 16.1 We are not responsible for matters outside our control. If we are unable to provide the booked accommodation as a result of an event outside our control then we will contact you as soon as possible to let you know and if possible we will offer you alternative accommodation in one of our other hostels. If we are unable to offer alternative accommodation or you are not happy with the alternative accommodation you may contact us to end the contract and receive a refund of any deposit paid.
MATTERS OUTSIDE OF OUR CONTROL. 18.1 We shall not be liable for any failure by us to perform any of our obligations if that failure is a result of matters outside of our reasonable control. Such matters may include delays caused directly or indirectly by breakdown or unavailability of equipment or vehicles or inability to obtain labour.
