Common use of Measurement and Reporting Clause in Contracts

Measurement and Reporting. ACS shall measure its performance against the SLRs in accordance with the methodologies specified in the applicable Service Tower Schedule and shall provide a detailed, comprehensive report of its performance against the SLRs during the applicable reporting period (each, a “Service Level Report”) by the fifteenth (15th) day of the month following the end of the applicable reporting period. Such reports shall be provided in accordance with Section 2.11.1 and in accordance with any SLA metrics set forth in the applicable Service Tower Schedule. ACS shall meet with Symetra at least monthly, or more or less frequently if requested by Symetra, to review ACS’ actual performance against the SLRs and shall recommend remedial actions to resolve any performance deficiencies.

Measurement and Reporting. ACS shall measure its performance against the SLRs in accordance with the methodologies specified in the applicable Service Tower Schedule 2 and shall provide a detailed, comprehensive report of its performance against the SLRs during the applicable reporting period (each, a “Service Level ReportSLR Reports”) by the fifteenth fifth (15th5th) day Business Day following Table of the month following Contents the end of the applicable reporting period. Such reports shall be provided in accordance with Section 2.11.1 and in accordance with any SLA the SLR metrics set forth in the applicable Service Tower ScheduleSchedule 2. ACS shall meet with Symetra at least monthly, or more or less frequently if requested by Symetra, to review ACS’ actual performance against the SLRs and shall recommend remedial actions to resolve any performance deficiencies.

Measurement and Reporting. ACS shall measure its performance against the SLRs in accordance with the methodologies specified in the applicable Service Tower Schedule 2 and shall provide a detailed, comprehensive report of its performance against the SLRs during the applicable reporting period (each, a “Service Level ReportSLR Reports”) by the fifteenth fifth (15th5th) day of the month Business Day following the end of the applicable reporting period. Such reports shall be provided in accordance with Section 2.11.1 and in accordance with any SLA the SLR metrics set forth in the applicable Service Tower ScheduleSchedule 2. ACS shall meet with Symetra at least monthly, or more or less frequently if requested by Symetra, to review ACS’ actual performance against the SLRs and shall recommend remedial actions to resolve any performance deficiencies.