Measurement and Reporting. The Licensee agrees to report the following in connection with the Customer Service Levels described above, and in the form of the Benchmarking Template, as such may be amended from time to time by the mutual agreement of the Parties, and provide VEL or a party nominated by VEL, with a copy of such report within ten (10) Business Days of the end of each measurement period (other than in respect of the staff satisfaction survey referred to in paragraph (d) below, which shall be reported in accordance with the terms of paragraph (d)):
Appears in 4 contracts
Samples: Trademark License Agreement, Trademark License Agreement, Trademark License Agreement (Virgin Mobile USA, Inc.)
