Member and Provider Call Center. The MCO must have its member and provider call centers for this Agreement located in the state of Ohio. In-state requirements do not apply to the MCO’s medical advice line or after-hours system to route emergent and crisis behavioral health calls.
Appears in 5 contracts
Samples: Baseline Provider Agreement, Baseline Provider Agreement, Baseline Provider Agreement
Member and Provider Call Center. 1. The MCO must have its member and provider call centers for this Agreement located in the state of Ohio. In-state requirements do not apply to the MCO’s medical advice line or after-hours system to route emergent and crisis behavioral health calls.
Appears in 1 contract
Samples: Baseline Provider Agreement
