Membership Selection and Premium Payment. a. The managed care enrollment center (MCEC): The ODJFS-contracted MCEC will provide unbiased education, selection services, and community outreach for the Medicaid managed care program. The MCEC shall operate a statewide toll-free telephone center to assist eligible individuals in selecting an MCP or choosing a health care delivery option. The MCEC shall distribute the most current Consumer Guide that includes the managed care program information as specified in 42 CFR 438.10, as well as ODJFS prior-approved MCP materials, such as solicitation brochures and provider directories, to consumers who request additional materials.
Appears in 9 contracts
Samples: Medical Assistance Provider Agreement (Wellcare Health Plans, Inc.), CFC Provider Agreement (Wellcare Health Plans, Inc.), Provider Agreement (Wellcare Health Plans, Inc.)
Membership Selection and Premium Payment. a. The managed care enrollment center (MCEC): The ODJFS-contracted MCEC will provide unbiased education, selection services, and community outreach for the Medicaid managed care program. The MCEC shall operate a statewide toll-free telephone center to assist eligible individuals in selecting an MCP or choosing a health care delivery option. The MCEC shall distribute shalldistribute the most current Consumer Guide that includes the managed care program information as specified in 42 CFR 438.10, as well as ODJFS prior-approved MCP materials, such as solicitation brochures and provider directories, to consumers who request additional materials.
Appears in 1 contract
Samples: Wellcare Health Plans, Inc.