Common use of Monitoring and Recording Communications Clause in Contracts

Monitoring and Recording Communications. Customer acknowledges and agrees that Bank, and anyone acting on Bank’s behalf, may monitor and/or record any communications between Customer, or its User, and Bank, or anyone acting on Bank’s behalf, for quality control and other purposes. Customer also acknowledges and agrees that this monitoring or recording may be done without any further notice to Customer or its User. The communication that may be monitored or recorded includes telephone calls, cellular or mobile phone calls, electronic messages, text messages, instant or live chat, or any other communications in any form.