Common use of Monthly Commission Report Clause in Contracts

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on , which is posted and available on the web site at the following link: . Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Master Account List Master Opt Out List Refresh Mailing List Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Monthly Usage Report Monthly Commission Report Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on May 12, 2020, which is posted and available on the NextEra Energy Services web site at the following link: xxx.xxxxxxxxxxxxxxxxxxxxx.xxx. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Town Service City Town Service City Town Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Town Mailing City Town Mailing City Town Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Town Service City Town Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on August 26, 2020, which is posted and available on the Direct Energy web site at the following link: xxx.xxxxxxxxxxxx.xxx/xxxxxxxxxxxx. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on June 7, 2022 which is posted and available on the NextEra Energy Services web site at the following link: xxx.xxxxxxxxxxxxxxxxxxxxx.xxx. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Town Service City Town Service City Town Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Town Mailing City Town Mailing City Town Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Town Service City Town Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on October 31, 2017, which is posted and available on the Agera Energy web site at the following link: xxx.xxxxxxxxxxx.xxx/Xxxxxx. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Opt-Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Opt-Out Notice Mailing Date Opt Opt-Out Notice Mailing Date Opt Opt-Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Opt-Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Opt-Out Date Load Zone Opt Opt-In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on June 26, 2024, which is posted and available on the Pepperell Community Electricty web site at the following link: xxxxx://xxx.xxxxxxxxxxxxxxx.xxx/Pepperell. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on October 12, 2022, which is posted and available on the Lincoln web site at the following link: xxxxx://xxx.xxxxxxxxxxxxxxxxxx.xxx/municipal-electricity-aggregation. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on May 10, 2023, which is posted and available on the Dynegy Energy Services East, LLC web site at the following link: xxxxx://xxx.xxxxxx.xxx. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. 39 Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) 40 Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) 41 EXHIBIT C (RESERVED) 42 EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on June 2, 2021, which is posted and available on the web Dynegy Energy Services (East), LLCweb site at the following link: . Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Opt-Out Notice Mailing Date Opt Opt-Out Notice Mailing Date Opt Opt-Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES - Customer Service Policy and Practices The detailed terms of service are more fully described in the Agreement executed on October 22, 2019, which is posted and available on the Direct Energy web site at the following link: xxx.xxxxxxxxxxxx.xxx/xxxxxxxxxxxx/xxxxxxxxxxxxxxx. Competitive Supplier will shall provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on June 14, 2022, which is posted and available on the Direct Energy web site at the following link: xxx.xxxxxxxxxxxx.xxx/xxxxxxxxxxxx. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on , which is posted and available on the web site at the following link: . Competitive Supplier will provide a copy of this Agreement to any participating Participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on December 1, 2020, which is posted and available on the Mass Power Choice web site at the following link: . xxxxx://xxxxxxxxxxxxxxx.xxx/lincoln Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Town Service City Town Service City Town Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Town Mailing City Town Mailing City Town Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Town Service City Town Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) Utility Payment Received (Yes/No) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on May 28, 2019 which is posted and available on the Constellation web site at the following link: xxx.xxxxxxxxxxxxx.xxx/XX-Xxxxx. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on August 24, 2021, which is posted and available on the Peregrine web site at the following link: xxxxx://xxxxxxxxxxxxxxx.xxx/southborough. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Town Service City Town Service City Town Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Town Mailing City Town Mailing City Town Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Town Service City Town Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) Utility Payment Received (Yes/No) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on June 2, 2020 which is posted and available on the Constellation web site at the following link: xxx.xxxxxxxxxxxxx.xxx/XX-Xxxxxxxxx. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on , which is posted and available on the Framingham Community Electricity web site at the following link: . Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on April 8, 2020, which is posted and available on the web site at the following link: . Competitive Supplier will provide a copy of this Agreement to any participating Participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Opt-Out Notice Mailing Date Opt Opt-Out Notice Mailing Date Opt Opt-Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES - Customer Service Policy and Practices The detailed terms of service are more fully described in the Agreement executed on October 22, 2019, which is posted and available on the Direct Energy web site at the following link: www.directenergy.com/xxxxxxxxxxxx/xxxxxxxxxxxxxxx. Competitive Supplier will Xxxxxxxxxxx Xxxxxxer shall provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Town Service City Town Service City Town Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Town Mailing City Town Mailing City Town Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Town Service City Town Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) Utility Payment Received (Yes/No) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on March 24, 2020 which is posted and available on the Constellation web site at the following link: xxx.xxxxxxxxxxxxx.xxx/XX-Xxxxxxxxxx. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on September 21, 2022 which is posted and available on the NextEra Energy Services web site at the following link: xxx.xxxxxxxxxxxxxxxxxxxxx.xxx. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on March 15, 2023, which is posted and available on the Direct Energy web site at the following link: xxx.xxxxxxxxxxxx.xxx/xxxxxxxxxxxx. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on May 5, 2020, which is posted and available on the web site at the following link: . Competitive Supplier will provide a copy of this Agreement to any participating Participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on March 29, 2023, which is posted and available on the Direct Energy web site at the following link: xxx.xxxxxxxxxxxx.xxx/xxxxxxxxxxxx. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Town Service City Town Service City Town Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Town Mailing City Town Mailing City Town Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Town Service City Town Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) Utility Payment Received (Yes/No) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on October 30, 2018, which is posted and available on the Constellation web site at the following link: xxxx.xxxxxxxxxxxxx.xxx/XX-Xxxxxxxxx. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on July 22, 2020, which is posted and available on the web site at the following link: . Competitive Supplier will provide a copy of this Agreement to any participating Participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. 39 Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Opt-Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Opt-Out Notice Mailing Date Opt Opt-Out Notice Mailing Date Opt Opt-Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Opt-Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Opt-Out Date Load Zone Opt Opt-In Date (if applicable) 40 Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) 41 EXHIBIT C (RESERVED) 42 EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on February 28, 2024, which is posted and available on the Wayland web site at the following link: . xxxxx://xxx.xxxxxxx.xx.xx/. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Opt-Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Opt-Out Notice Mailing Date Opt Opt-Out Notice Mailing Date Opt Opt-Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Opt-Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Opt-Out Date Load Zone Opt Opt-In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on February 27, 2024 which is posted and available on the Sherborn web site at the following link: . xxxxx://xxx.xxxxxxxxxxxxxxx.xxx/sherborn Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on October 8, 2019, which is posted and available on the First Point Power, LLC web site at the following link: xxx.xxxxxxxxxxxxxxx.xxx. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following:

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Table 1: Data Fields to be included the following three monthly reports: Master Account List Master Opt Out List Refresh Mailing List Name of Aggregation Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number LDC Account Number Name of Utility Name of Utility Name of Utility Rate Class Rate Class Rate Class Customer Name Customer Name Customer Name Name Code Name Code Name Code Service Street and number Service Street and number Service Street and number Service City Service City Service City Service State Service State Service State Service Zip Code Service Zip Code Service Zip Code Mailing Street and number Mailing Street and number Mailing Street and number Mailing City Mailing City Mailing City Mailing State Mailing State Mailing State Mailing Zip Code Mailing Zip Code Mailing Zip Code Opt Out Notice Mailing Date Opt Out Notice Mailing Date Opt Out Notice Mailing Date Acct Status (Active/Inactive) Acct Status (Active/Inactive) Acct Start date Acct Start date (if ever enrolled) Acct End date (if Inactive) Acct End date (if ever enrolled) Tax Exempt (Yes/No) Opt Out Method (return card, by phone, moved, by utility initiative, or other) Read Cycle Opt Out Date Load Zone Opt In Date (if applicable) Table 2: Data Fields to be included the following two monthly reports: Monthly Usage Report Monthly Commission Report Name of Aggregation Name of Aggregation LDC Account Number LDC Account Number Name of Utility Name of Utility Rate Class Rate Class Customer Name Customer Name Name Code Name Code Service Street and number Service Street and number Service City Service City Service State Service State Service Zip Code Service Zip Code Read Cycle Read Cycle LDC Read Month LDC Read Month Account Status (Active/Inactive) Account Status (Active/Inactive) Account Start date Account Start date Account End date Account End date Usage From Date Usage From Date Usage To date Usage To date Usage (kWh) Usage (kWh) ICAP (kW) ICAP (kW) Load Zone Load Zone Product (Standard / Green / Other) Commission rate ($/kWh) Price Commission paid ($/ Month) EXHIBIT C (RESERVED) EXHIBIT D CUSTOMER SERVICE POLICY AND PRACTICES The detailed terms of service are more fully described in the Agreement executed on , which is posted and available on the NextEra Energy Services web site at the following link: xxx.xxxxxxxxxxxxxxxxxxxxx.xxx. Competitive Supplier will provide a copy of this Agreement to any participating Consumer that requests a copy. It is the Policy of the Competitive Supplier to provide responsive customer service to all Participating Consumers and Eligible Consumers in accordance with the following: