Common use of Monthly Commission Report Clause in Contracts

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Master Account List Master Opt Out List Refresh Mailing List Monthly Usage Report Monthly Commission Report 1) Provide for Customer services that are reasonably accessible to all consumers during normal working hours and that allow consumers to transact business they may have with the Competitive Supplier; such customer service to include availability of Bilingual (Spanish) customer service representative; customer emails responded to within three business days (after hours message requests that customer call back during business hours). 2) Provide a toll-free telephone number that will be established by Competitive Supplier and be available for consumers to contact Competitive Supplier during normal business hours (9:00 A.M. – 5:00 P.M. Eastern Standard Time or Eastern Daylight Saving Time, as applicable, Monday through Friday) to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. 3) Process all customer transactions, including opt-ins, opt-outs, and election of optional products, within five (5) business days. 4) Include the offer to resolve any dispute with any consumer pursuant to the dispute resolution procedures described in 220 CMR 25.02 (4), or MGL c 164 (1) (F) (2). 5) All Participating Consumers will have the right to opt out of the Program at any time without fee, charge or penalty. Participating Consumers who opt out will have the right to return to the Program at a price that reflects market prices at the time of their return.

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Master Account List Master Opt Out List Refresh Mailing List Monthly Usage Report Monthly Commission Report. 1) Provide for Customer services that are reasonably accessible to all consumers during normal working hours and that allow consumers to transact business they may have with the Competitive Supplier; such customer service to include availability of Bilingual (Spanish) customer service representative; online customer chat line; customer emails responded to within three one business days (after hours message requests that customer call back during business hours)day. 2) Provide a toll-free telephone number that will be established by Competitive Supplier and be available for consumers to contact Competitive Supplier during normal business hours (9:00 8:00 A.M. – 5:00 8:00 P.M. Eastern Standard Time or Eastern Daylight Saving Time, as applicable, Monday through Friday, and 8:00 A.M. – 5:30 P.M. Eastern Standard Time or Eastern Daylight Saving Time, as applicable, on Saturday) to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. 3) Process all customer transactions, including opt-ins, opt-outs, and election of optional products, within five (5) business days. 4) Include the offer to resolve any dispute with any consumer pursuant to the dispute resolution procedures described in 220 CMR 25.02 (4), or MGL c 164 (1) (F) (2). 5) All Participating Consumers will have the right to opt out of the Program at any time without fee, charge or penalty. Participating Consumers who opt out will have the right to return to the Program at a price that reflects market prices at the time of their return.

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Master Account List Master Opt Opt-Out List Refresh Mailing List Monthly Usage Report Monthly Commission Report 1) Provide for Customer services that are reasonably accessible to all consumers during normal working hours and that allow consumers to transact business they may have with the Competitive Supplier; such customer service to include availability of Bilingual (Spanish) customer service representative; customer emails responded to within three business days Business Days, (after after-hours message requests that customer call back during business hours). 2) Provide a toll-free telephone number that will be established by Competitive Supplier and be available for consumers to contact Competitive Supplier during normal business hours (9:00 A.M. – 5:00 P.M. Eastern Standard Time or Eastern Daylight Saving Time, as applicable, Monday through Friday) to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. 3) Process all customer transactions, including opt-opt ins, opt-opt outs, and election of optional products, within five (5) business daysBusiness Days. 4) Include the offer to resolve any dispute with any consumer pursuant to the dispute resolution procedures described in 220 CMR 25.02 (4), or MGL c 164 (1) (F) (2). 5) All Participating Consumers will have the right to opt out of the Program at any time without fee, charge or penalty. Participating Consumers who opt out will have the right to return to the Program at a price that reflects market prices at the time of their return.

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Master Account List Master Opt Out List Refresh Mailing List Monthly Usage Report Monthly Commission Report 1) Provide for Customer services that are reasonably accessible to all consumers during normal working hours and that allow consumers for customer services that are reasonably accessible to all to transact business they may have with the Competitive Supplier; such customer service to include availability of Bilingual (Spanish) customer service representative; customer emails responded to within three one business days (after day, and after- hours message requests that voice messages answered by experienced customer call back during service representative the following business hours)day. 2) Provide a toll-free telephone number that will be established by Competitive Supplier and be available for consumers to contact Competitive Supplier during normal business hours (9:00 A.M. – 5:00 P.M. Eastern Standard Time or Eastern Daylight Daylight-Saving Time, as applicable, Monday through Friday) to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. 3) Process all customer transactions, including opt-ins, opt-outs, and election of optional products, within five (5) business days. 4) Include the offer to resolve any dispute with any consumer pursuant to the dispute resolution procedures described in 220 CMR 25.02 (4), or MGL c 164 (1) (F) (2). 5) All Participating Consumers will have the right to opt out of the Program at any time without fee, charge or penalty. Participating Consumers who opt out will have the right to return to the Program at a price that reflects market prices at the time of their return.

Monthly Commission Report. This monthly report shall be prepared by the Competitive Supplier, shall include the data listed in Table 2 below regarding commissions earned for any usage which the LDC provided meter read data to the Competitive Supplier, as described in the relevant Monthly Usage Report, and shall be provided no later than 15 Business Days following the close of any LDC Read Month. Master Account List Master Opt Out List Refresh Mailing List Monthly Usage Report Monthly Commission Report 1) Provide for Customer services that are reasonably accessible to all consumers during normal working hours and that allow consumers for customer services that are reasonably accessible to all to transact business they may have with the Competitive Supplier; such customer service to include availability of Bilingual (Spanish) customer service representative; customer emails responded to within three one business days (after day, and after- hours message requests that voice messages answered by experienced customer call back during service representative the following business hours)day. 2) Provide a toll-free telephone number that will be established by Competitive Supplier and be available for consumers to contact Competitive Supplier during normal business hours (9:00 A.M. – 5:00 P.M. Eastern Standard Time or Eastern Daylight Saving Time, as applicable, Monday through Friday) to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. 3) Process all customer transactions, including opt-ins, opt-outs, and election of optional products, within five (5) business days. 4) Include the offer to resolve any dispute with any consumer pursuant to the dispute resolution procedures described in 220 CMR 25.02 (4), or MGL c 164 (1) (F) (2). 5) All Participating Consumers will have the right to opt out of the Program at any time without fee, charge or penalty. Participating Consumers who opt out will have the right to return to the Program at a price that reflects market prices at the time of their return.