National Lockdown. In the event of a Government Imposed national lockdown that coincides with your holiday, where you are unable to travel, and we are prevented from opening, you will receive a full refund. Regional/Local Lockdown – In the event that the address given on the booking is put into Local/Regional Lockdown, rendering you unable to travel, and the period of restriction covers the period of your booking, you will receive a full refund. Please note that this applies only to the address given on the booking by the lead xxxxxx and does not apply if an unidentified party member at a different address is unable to travel due to local lockdown. Cancellation by you – If you or any member of the intended party is unable or disinclined to travel for any reason – this includes but is not limited to illness (including COVID), a requirement or recommendation to self isolate, or quarantine, shielding, a call to jury duty, military service, incarceration, change in personal or work circumstances, family emergencies, travel delays, vehicle breakdown, and delays with public transport. These remain at your risk and do not give a right to cancel and receive a refund unless we re-let the cottage – other than in accordance with the sliding scale below – YOU ARE STRONGLY RECOMMENDED TO TAKE OUT CANCELLATION INSURANCE WHICH COVERS MANY OF THE ABOVE EVENTUALITIES (see details below) you accept responsibility for any loss you may incur due to your cancellation of the booking. Scale of cancellation and alteration charges INDIVIDUAL COTTAGE BOOKINGS Number of days before start of booking that notification of cancellation is received* The percentage of total booking value payable by the customer More than 60 days 5% of the booking cost 45-59 days 40% of the booking cost 30-44 days 50% of the booking cost 15-29 days 75% of the booking cost 3-14 days 90% of the booking cost 0-2 days 100% of the booking cost GROUP BOOKINGS (ALL 3 COTTAGES) Number of days before start of booking that notification of cancellation is received* The percentage of total booking value payable by the customer More than 90 days 5% of the booking cost 60-89 days 40% of the booking cost 45-59 days 50% of the booking cost 30-44 days 75% of the booking cost 3- 29 days 90% of the booking cost 0-2 days 100% of the booking cost If it is agreed between the parties the dates of the holiday may be changed and an administration fee of £35 will be made. On receipt of the cancellation, the above charts state the amount that the gues...
National Lockdown. In the event of a national lockdown that coincides with your holiday, where you are unable to travel, and we are prevented from opening, you will receive a full refund. Regional/Local Lockdown – In the event that the address given on the booking is put into Local/Regional Lockdown, rendering you unable to travel, and the period of restriction covers the period of your booking, you will receive a full refund. Please note that this applies only to the address given on the booking by the lead xxxxxx, and does not apply to party member at a different address is unable to travel due to local lockdown. Your inability (or the inability of any, some or all of your intended occupants) or disinclination to travel to and stay at your hired Cottage for any reason. This includes – but is not limited to – illness (including Covid), a requirement or recommendation to self-isolate or quarantine, a call to jury duty, incarceration, change in personal or work circumstances, family emergencies, travel delays, vehicle breakdown, and delays with public transport. These remain at your risk and do not give rise to a right to cancel or to receive a refund unless we re-let the property, other than according to the sliding scale (ref: Refund table). You are strongly recommended to take out UK travel insurance to cover these eventualities. If you choose not to take out UK travel insurance then you accept responsibility for any loss that you may incur due to your cancellation. Travel Insurance It is the responsibility of the Lead Guest to acquire suitable travel insurance to cover their holiday, including Cancellation and Curtailment Protection Insurance. We strongly recommend that you take out suitable insurance which will cover you for possible cancellation of your UK holiday. There are several suitable options which include cover for COVID-related cancellation, or you can look for suitable cover on comparison sites such as xxx.xxxxxxxxx.xxx.
National Lockdown. 1. If your booking has to be cancelled because the property is put under Government restrictions and has to close and the period of closure covers your booking and we are unable to move it to a future date, you will be refunded in full.
