Common use of No Fault Found Charge Clause in Contracts

No Fault Found Charge. Verizon reserves the right to apply or modify a non-recurring charge when a Verizon representative is dispatched to the Customer Site, or performs work remotely, at Customer’s request to investigate a suspected issue with Services, and the Verizon representative responds to the request and finds no fault with the proper functioning of Services or is prevented from resolving the request due to Customer’s failure to provide access or other contractually required assistance. Examples include (without limitation) situations in which Verizon determines: (a) the fault is with Customer/third party vendor maintained equipment or network; (b) the fault has already been resolved; (c) the fault resulted from an interruption to the power supply to the Service Equipment or Verizon Facilities at the Customer Site that was not approved by Verizon; or (d) the fault was caused by an act or omission of Customer in breach of the Agreement or a Contract. Verizon may establish or modify this charge by providing notice to Customer (including by posting online).

No Fault Found Charge. Verizon reserves the right to apply or modify a non-recurring charge when a Verizon representative is dispatched to the Customer Site, or performs work remotely, at Customer’s request to investigate a suspected issue with the Services, and the then Verizon representative responds to the request and finds no fault with the proper functioning of the Services or is prevented from resolving the request due to Customer’s failure to provide access or other contractually required assistance. Examples include (without limitation) situations in which Verizon determines: (a) the fault is with Customer/third party vendor maintained equipment or network; (b) the fault has already been resolved; (c) the fault resulted from an interruption to the power supply to the Service Equipment or Verizon Facilities at the Customer Site that was not approved by Verizon; or (d) the fault was caused by an act or omission of Customer in breach of the Agreement or a Contract. Verizon may establish or modify this charge by providing notice to Customer (including by posting online).

No Fault Found Charge. Verizon reserves the right to apply or modify a non-recurring charge when a Verizon representative is dispatched to the Customer Site, or performs work remotely, at Customer’s request to investigate a suspected issue with the Services, and the Verizon representative responds to the request and finds no fault with the proper functioning of the Services or is prevented from resolving the request due to Customer’s failure to provide access or other contractually required assistance. Examples include (without limitation) situations in which Verizon determines: (a) the fault is with Customer/third party vendor maintained equipment or network; (b) the fault has already been resolved; (c) the fault resulted from an interruption to the power supply to the Service Equipment or Verizon Facilities at the Customer Site that was not approved by Verizon; or (d) the fault was caused by an act or omission of Customer in breach of the Agreement or a Contract. Verizon may establish or modify this charge by providing notice to Customer (including by posting online).