Common use of NO SPAMMING Clause in Contracts

NO SPAMMING. (a) Customer may not use the Software to send Unsolicited Commercial Email (“UCE”) to any person. For the purposes of this Agreement, UCE includes any email that is sent by, or at the request of Customer, to a person with whom Customer has no prior business relationship or who has not consented to receiving the communication, and any other email communication that violates any law prohibiting the transmission of spam. (b) Without limiting the foregoing, Customer may not (i) do anything that has the effect of concealing the identity of Customer or any person sending the email; (ii) send or cause to be sent any UCE to a person unless such communication also provides the recipient with a visible and user friendly means of opting out of future communications; or (iii) engage in any activity that is reasonably likely to lead to complaints of UCE. (c) No later than fourteen (14) days after receiving a request from RightNow, Customer shall provide RightNow with the names and contact details of a primary and backup contact who will be responsible for responding to any complaints about UCE. (d) ▇▇▇▇▇▇▇▇ will promptly notify Customer of any complaint that ▇▇▇▇▇▇▇▇ receives from a third party concerning alleged transmission of UCE by Customer in violation of paragraph (a). Customer will investigate the complaint and notify RightNow within one (1) business day (or such further period as agreed in writing by the parties) of action that Customer has taken in response to the complaint. If the complaint has not been resolved, Customer will provide RightNow with written updates of the status of the complaint at such reasonable intervals as required in writing by RightNow.

NO SPAMMING. (a) Customer may not use the Software Hosting Services to send Unsolicited Commercial Email (“UCE”) to any person. For the purposes of this Master Agreement, UCE includes any email that is sent by, or at the request of Customer, to a person with whom Customer has no prior business relationship or who has not consented to receiving the communication, and any other email communication that violates any law prohibiting the transmission of spam. (b) Without limiting the foregoing, Customer may not (i) do anything that has the effect of concealing the identity of Customer or any person sending the email; (ii) send or cause to be sent any UCE to a person unless such communication also provides the recipient with a visible and user friendly means of opting out of future communications; or (iii) engage in any activity that is reasonably likely to lead to complaints of UCE. (c) No later than fourteen (14) 14 days after receiving a request from RightNow, Customer shall provide RightNow with the names and contact details of a primary and backup contact who will be responsible for responding to any complaints about UCE. (d) ▇▇▇▇▇▇▇▇ RightNow will promptly notify Customer of any complaint that ▇▇▇▇▇▇▇▇ RightNow receives from a third party concerning alleged transmission of UCE by Customer in violation of paragraph (a). Customer will investigate the complaint and notify RightNow within one two (12) business day days (or such further period as agreed in writing by the parties) of action that Customer has taken in response to the complaint. If the complaint has not been resolved, Customer will provide RightNow with written updates of the status of the complaint at such reasonable intervals as required in writing by RightNow.

NO SPAMMING. (a) Customer may not use the Software Hosting Services to send Unsolicited Commercial Email (“UCE”) to any person. For the purposes of this Master Agreement, UCE includes any email that is sent by, or at the request of Customer, to a person with whom Customer has no prior business relationship or who has not consented to receiving the communication, and any other email communication that violates any law prohibiting the transmission of spam. (b) Without limiting the foregoing, Customer may not (i) do anything that has the effect of concealing the identity of Customer or any person sending the email; (ii) send or cause to be sent any UCE to a person unless such communication also provides the recipient with a visible and user friendly means of opting out of future communications; or (iii) engage in any activity that is reasonably likely to lead to complaints of UCE. (c) No later than fourteen (14) 14 days after receiving a request from RightNow, Customer shall provide RightNow with the names and contact details of a primary and backup contact who will be responsible for responding to any complaints about UCE. (d) ▇▇▇▇▇▇▇▇ RightNow will promptly notify Customer of any complaint that ▇▇▇▇▇▇▇▇ RightNow receives from a third party concerning alleged transmission of UCE by Customer in violation of paragraph (a). Customer will investigate the complaint and notify RightNow within one (1) 1 business day (or such further period as agreed in writing by the parties) of action that Customer has taken in response to the complaint. If the complaint has not been resolved, Customer will provide RightNow with written updates of the status of the complaint at such reasonable intervals as required in writing by RightNow.