Common use of Non-Appearance or Non-Attendance of the Flight Clause in Contracts

Non-Appearance or Non-Attendance of the Flight. If You do not appear for or attend your flight, You hereby authorize us to request possible refunds from the airline on your behalf. We are entitled but not obligated to do so and any rights You have to request unclaimed refunds directly from the airline remain unaffected. If We do obtain refunds on your behalf, We will deduct our fees from the amount obtained. For a list of our fees, click here. We will retain any refunds obtained on your behalf, less our fees, for 12 months following the date of the flight and You will be able to request a transfer of this amount, less our fees, at any time before the 12 month period has passed by contacting our customer service.