Common use of Non-Compete Undertaking Clause in Contracts

Non-Compete Undertaking. For a period of twelve (12) months from separation from TTEC Parent and/or the Company, not to work or otherwise contribute her knowledge, directly or indirectly, in whole or in part, as an employee, officer, owner, manager, advisor, consultant, agent, partner, director, significant shareholder (i.e. a shareholder holding more than 5% of outstanding equity in the company), volunteer, intern or in any other similar capacity anywhere in the world to a business entity engaged in the same or substantially similar business as TTEC Parent its subsidiaries and affiliates, including entities engaged in the full life cycle of customer strategy, analytics-driven, technology-enabled customer engagement management solutions from customer engagement strategy consulting, to technology and analytics driven customer acquisition to technology solution development and integration to business process outsourcing customer care (collectively, “TTEC Business”). The Non-Compete Undertaking shall apply throughout, and shall only be limited by, the territory where the Employee performs services for the Company and TTEC Parent, as provided in this Agreement. For the avoidance of doubt, the term ‘performs services for’ shall not be limited to ‘works at’ or any other limitation delineating where the Employee performs the actual services, but instead shall relate to the entire territory where the Company and TTEC Parent benefits and is reasonable to expect to benefit from the Employee’s services. Given Xx. XxXxxx’x role as the Executive Vice President and TTEC chief revenue officer, the territory for purposes of this Agreement shall be worldwide. If Employee’s employment is terminated pursuant to provisions of Paragraph 6(i) (Change in Control event) and if Employee is paid Change in Control related compensation and receives other benefits as provided in that Paragraph, the Employee agrees for the Non-Competition Undertaking to be extended from twelve (12) to eighteen (18) months; and

Non-Compete Undertaking. For During and for a period of twelve (12) months from separation from TTEC Parent and/or the Company, not to work or otherwise contribute her his knowledge, directly or indirectly, in whole or in part, as an employee, officer, owner, manager, advisor, consultant, agent, partner, director, significant shareholder (i.e. a shareholder holding more than 5% of outstanding equity in the company), volunteer, intern or in any other similar capacity anywhere in the world to a business entity engaged in the same or substantially similar business as TTEC Parent its subsidiaries and affiliates, including entities engaged in the full life cycle of customer strategy, analytics-driven, technology-enabled customer engagement management solutions from customer engagement strategy consulting, to technology and analytics driven customer acquisition to technology solution development and integration to business process outsourcing customer care (collectively, “TTEC Business”). The Non-Compete Undertaking shall apply throughout, and shall only be limited by, the territory where the Employee performs services for the Company and TTEC Parent, as provided in this Agreement. For the avoidance of doubt, the term ‘performs services for’ shall not be limited to ‘works at’ or any other limitation delineating where the Employee performs the actual services, but instead shall relate to the entire territory where the Company and TTEC Parent benefits and is reasonable to expect to benefit from the Employee’s services. Given Xx. XxXxxx’x XxXxxxxx’x role as the Executive Vice President and TTEC chief revenue officerfor CMS business, the territory for purposes of this Agreement shall be worldwide. If Employee’s employment is terminated pursuant to provisions of Paragraph 6(i) (Change in Control event) and if Employee is paid Change in Control related compensation and receives other benefits as provided in that Paragraph, the Employee agrees for the Non-Competition Undertaking to be extended from twelve (12) to eighteen twenty-four (1824) months; and

Non-Compete Undertaking. For a period of twelve (12) months from separation from TTEC Parent and/or the Company, not to work or otherwise contribute her knowledge, directly or indirectly, in whole or in part, as an employee, officer, owner, manager, advisor, consultant, agent, partner, director, significant shareholder (i.e. a shareholder holding more than 5% of outstanding equity in the company), volunteer, intern or in any other similar capacity anywhere in the world to a business entity engaged in the same or substantially similar business as TTEC Parent its subsidiaries and affiliates, including entities engaged in the full life cycle of customer strategy, analytics-driven, technology-enabled customer engagement management solutions from customer engagement strategy consulting, to technology and analytics driven customer acquisition to technology solution development and integration to business process outsourcing customer care (collectively, “TTEC Business”). The Non-Compete Undertaking shall apply throughout, and shall only be limited by, the territory where the Employee performs services for the Company and TTEC Parent, as provided in this Agreement. For the avoidance of doubt, the term ‘performs services for’ shall not be limited to ‘works at’ or any other limitation delineating where the Employee performs the actual services, but instead shall relate to the entire territory where the Company and TTEC Parent benefits and is reasonable to expect to benefit from the Employee’s services. Given Xx. XxXxxx’x Xxxxxxxx’x role as the Executive Vice President and TTEC chief revenue officer, the territory for purposes of this Agreement shall be worldwide. If Employee’s employment is terminated pursuant to provisions of Paragraph 6(i) (Change in Control event) and if Employee is paid Change in Control related compensation and receives other benefits as provided in that Paragraph, the Employee agrees for the Non-Competition Undertaking to be extended from twelve (12) to eighteen twenty-four (1824) months; and

Non-Compete Undertaking. For During and for a period of twelve (12) months from separation from TTEC Parent and/or the Company, Executive shall not to work or otherwise contribute her his knowledge, directly or indirectly, in whole or in part, as an employee, officer, owner, manager, advisor, consultant, agent, partner, director, significant shareholder (i.e. a shareholder holding more than 5% of outstanding equity in the company), volunteer, intern intern, or in any other similar capacity anywhere in the world to a business entity engaged in the same or substantially similar business as TTEC Parent its subsidiaries and affiliates, including entities engaged in the full life cycle of customer strategy, analytics-driven, technology-enabled customer engagement management solutions from customer engagement strategy consulting, to technology and analytics driven customer acquisition to technology solution development and integration to providing (i) business process outsourcing services in customer care engagement (“CX”), acquisition and growth, content moderation, fraud prevention, and data annotation solutions; and (ii) customer experience technology services including the sale of integrated software, hardware, consulting and other solutions, and professional services to manage omnichannel CX technology solutions used for contact centers, customer relationship management systems, unified communications, journey orchestration, conversational messaging, automation (including artificial intelligence, machine learning and robotic process automation), CX analytics, business intelligence, digital marketing and digital transformation services (collectively, “TTEC Business”). The Non-Compete Undertaking shall apply throughout, and shall only be limited by, by the territory where the Employee Executive performs services for the Company and TTEC Parent, as provided in this Agreement. For the avoidance of doubt, the term ‘performs services for’ shall not be limited to ‘works at’ or any other limitation delineating where the Employee Executive performs the actual services, but instead shall relate to the entire territory where the Company and and/or TTEC Parent benefits benefit and is reasonable to expect are reasonably expected to benefit from the EmployeeExecutive’s services. Given XxMx. XxXxxx’x Xxxxxxx’x role as the Executive Vice President Chief Accounting Officer and the acting Chief Financial Officer of TTEC chief revenue officerParent, the territory for purposes of this Agreement shall be worldwide. If Employee’s employment is terminated pursuant to provisions of Paragraph 6(i) (Change in Control event) and if Employee is paid Change in Control related compensation and receives other benefits as provided in that Paragraph, the Employee agrees for the Non-Competition Undertaking to be extended from twelve (12) to eighteen (18) months; and.

Non-Compete Undertaking. For a period of twelve (12) months from separation from TTEC TeleTech Parent and/or the Company, not to work or otherwise contribute her his knowledge, directly or indirectly, in whole or in part, as an employee, officer, owner, manager, advisor, consultant, agent, partner, director, significant shareholder (i.e. a shareholder holding more than 5% of outstanding equity in the company), volunteer, intern or in any other similar capacity anywhere in the world to a business entity engaged in the same or substantially similar business as TTEC TeleTech Parent its subsidiaries and affiliates, including entities engaged in the full life cycle of customer strategy, analytics-driven, technology-enabled customer engagement management solutions from customer engagement strategy consulting, to technology and analytics driven customer acquisition to technology solution development and integration to business process outsourcing customer care (collectively, “TTEC TeleTech Business”). The Non-Compete Undertaking shall apply throughout, and shall only be limited by, the territory where the Employee performs services for the Company and TTEC TeleTech Parent, as provided in this Agreement. For the avoidance of doubt, the term ‘performs services for’ shall not be limited to ‘works at’ or any other limitation delineating where the Employee performs the actual services, but instead shall relate to the entire territory where the Company and TTEC TeleTech Parent benefits and is reasonable to expect to benefit from the Employee’s services. Given Xx. XxXxxx’x XxXxxxxx’x role as the Executive Vice President and TTEC chief revenue officerfor CMS business, the territory for purposes of this Agreement shall be worldwide. If Employee’s employment is terminated pursuant to provisions of Paragraph 6(i) (Change in Control event) and if Employee is paid Change in Control related compensation and receives other benefits as provided in that Paragraph, the Employee agrees for the Non-Competition Undertaking to be extended from twelve (12) to eighteen (18) months; and.

Non-Compete Undertaking. For a period of twelve (12) months from separation from TTEC TeleTech Parent and/or the Company, not to work or otherwise contribute her knowledge, directly or indirectly, in whole or in part, as an employee, officer, owner, manager, advisor, consultant, agent, partner, director, significant shareholder (i.e. a shareholder holding more than 5% of outstanding equity in the company), volunteer, intern or in any other similar capacity anywhere in the world to a business entity engaged in the same or substantially similar business as TTEC TeleTech Parent its subsidiaries and affiliates, including entities engaged in the full life cycle of customer strategy, analytics-driven, technology-enabled customer engagement management solutions from customer engagement strategy consulting, to technology and analytics driven customer acquisition to technology solution development and integration to business process outsourcing customer care (collectively, “TTEC TeleTech Business”). The Non-Compete Undertaking shall apply throughout, and shall only be limited by, the territory where the Employee performs services for the Company and TTEC TeleTech Parent, as provided in this Agreement. For the avoidance of doubt, the term ‘performs services for’ shall not be limited to ‘works at’ or any other limitation delineating where the Employee performs the actual services, but instead shall relate to the entire territory where the Company and TTEC TeleTech Parent benefits and is reasonable to expect to benefit from the Employee’s services. Given Xx. XxXxxx’x Ms. Hand’s role as the President and General Manager for Revana and Executive Vice President and TTEC chief revenue officerfor CGS business, the territory for purposes of this Agreement shall be worldwide. If Employee’s employment is terminated pursuant to provisions of Paragraph 6(i) (Change in Control event) and if Employee is paid Change in Control related compensation and receives other benefits as provided in that Paragraph, the Employee agrees for the Non-Competition Undertaking to be extended from twelve (12) to eighteen (18) months; and.

Non-Compete Undertaking. For a period of twelve (12) months from separation from TTEC Parent and/or the Company, not to work or otherwise contribute her his knowledge, directly or indirectly, in whole or in part, as an employee, officer, owner, manager, advisor, consultant, agent, partner, director, significant shareholder (i.e. a shareholder holding more than 5% of outstanding equity in the company), volunteer, intern or in any other similar capacity anywhere in the world to a business entity engaged in the same or substantially similar business as TTEC Parent its subsidiaries and affiliates, including entities engaged in the full life cycle of customer strategy, analytics-driven, technology-enabled customer engagement management solutions from customer engagement strategy consulting, to technology and analytics driven customer acquisition to technology solution development and integration to business process outsourcing customer care (collectively, “"TTEC Business”"). The Non-Compete Undertaking shall apply Shall apply. throughout, and shall only be limited by, the territory where the Employee Executive performs services for the Company and TTEC Parent, as provided in this Agreement. For the avoidance of doubt, the term ‘'performs services for’ ' shall not be limited to ‘'works at’ ' or any other limitation delineating where the Employee Executive performs the actual services, but instead shall relate be related to the entire territory where the Company and TTEC Parent benefits and is reasonable to expect to benefit from the Employee’s Executive's services. Given Xx. XxXxxx’x the Executive's role as the Executive Vice President for Technology & Innovation Group, including Customer Technology Services business segment, and TTEC chief revenue officerthe world-wide reach of the Company's business, the territory for purposes of this Agreement shall be worldwide. If Employee’s Executive's employment is terminated pursuant to provisions of Paragraph 6(iSection 7(i) (Change in Control event) and if Employee Executive is paid Change in Control related compensation and receives other benefits as provided in that ParagraphSection, the Employee Executive agrees for the Non-Competition Undertaking to be extended from twelve (12) to eighteen twenty-four (1815) months; and

Non-Compete Undertaking. For a period of twelve (12) months from separation from TTEC Parent and/or the Company, not to work or otherwise contribute her his knowledge, directly or indirectly, in whole or in part, as an employee, officer, owner, manager, advisor, consultant, agent, partner, director, significant shareholder (i.e. a shareholder holding more than 5% of outstanding equity in the company), volunteer, intern or in any other similar capacity anywhere in the world to a business entity engaged in the same or substantially similar business as TTEC Parent its subsidiaries and affiliates, including entities engaged in the full life cycle of customer strategy, analytics-driven, technology-enabled customer engagement management solutions from customer engagement strategy consulting, to technology and analytics driven customer acquisition to technology solution development and integration to business process outsourcing customer care (collectively, “"TTEC Business”"). The Non-Compete Undertaking shall apply apply. throughout, and shall only be limited by, the territory where the Employee Executive performs services for the Company and TTEC Parent, as provided in this Agreement. For the avoidance of doubt, the term ‘'performs services for’ ' shall not be limited to ‘'works at’ ' or any other limitation delineating where the Employee Executive performs the actual services, but instead shall relate be related to the entire territory where the Company and TTEC Parent benefits and is reasonable to expect to benefit from the Employee’s Executive's services. Given Xx. XxXxxx’x the Executive's role as the Executive Vice President for Technology & Innovation Group, including Customer Technology Services business segment, and TTEC chief revenue officerthe world-wide reach of the Company's business, the territory for purposes of this Agreement shall be worldwide. If EmployeeExecutive’s employment is terminated pursuant to provisions of Paragraph 6(iSection 7(i) (Change in Control event) and if Employee Executive is paid Change in Control related compensation and receives other benefits as provided in that ParagraphSection, the Employee Executive agrees for the Non-Competition Undertaking to be extended from twelve (12) to eighteen twenty-four (1815) months; and

Non-Compete Undertaking. For During and for a period of twelve (12) months from separation from TTEC Parent and/or the Company, not to work or otherwise contribute her his knowledge, directly or indirectly, in whole or in part, as an employee, officer, owner, manager, advisor, consultant, agent, partner, director, significant shareholder (i.e. a shareholder holding more than 5% of outstanding equity in the company), volunteer, intern or in any other similar capacity anywhere in the world to a business entity engaged in the same or substantially similar business as TTEC Parent its subsidiaries and affiliates, including entities engaged in providing integrated customer experience technology services to customers through the full life cycle sale of software, hardware, consulting and other professional services to manage omnichannel CX technology solutions, inclusive of the technology used for contact centers, customer strategyrelationship management systems, unified communications, journey orchestration, automation (including artificial intelligence, machine learning and robotic process automation), CX analytics-driven, technology-enabled customer engagement management solutions from customer engagement strategy consultingbusiness intelligence, to technology digital marketing and analytics driven customer acquisition to technology solution development and integration to business process outsourcing customer care digital transformation (collectively, “TTEC Business”). The Non-Compete Undertaking shall apply throughout, and shall only be limited by, by the territory where the Employee Executive performs services for the Company and TTEC Parent, as provided in this Agreement. For the avoidance of doubt, the term ‘performs services for’ shall not be limited to ‘works at’ or any other limitation delineating where the Employee Executive performs the actual services, but instead shall relate to the entire territory where the Company and and/or TTEC Parent benefits benefit and is are reasonable to expect to benefit from the Employee’s Executive services. Given XxMx. XxXxxx’x Xxxxxx’x role as the Executive Vice President and Chief Financial Officer of TTEC chief revenue officer, Parent the territory for purposes of this Agreement shall be worldwide. Notwithstanding the foregoing, TTEC understands and acknowledges that Executive’s work or other performance of services, after termination of employment with TTEC, for software and hardware companies as well as cloud services companies that do not specialize in customer experience technology services and/or customer experience business processes (CX services) does not constitute a violation of this Non-Compete Undertaking. If EmployeeExecutive’s employment is terminated pursuant to provisions of Paragraph 6(i5(i) (Change in Control event) and if Employee Executive is paid Change in Control related compensation and receives other benefits as provided in that Paragraph, the Employee Executive agrees for the Non-Competition Undertaking to be extended from twelve (12) to eighteen fifteen (1815) months; and

Non-Compete Undertaking. For a period of twelve (12) months from separation from TTEC Parent and/or the Company, not to work or otherwise contribute her his knowledge, directly or indirectly, in whole or in part, as an employee, officer, owner, manager, advisor, consultant, agent, partner, director, significant shareholder (i.e. a shareholder holding more than 5% of outstanding equity in the company), volunteer, intern or in any other similar capacity anywhere in the world to a business entity engaged in the same or substantially similar business as TTEC Parent its subsidiaries and affiliates, including entities engaged in the full life cycle of customer strategy, analytics-driven, technology-enabled customer engagement management solutions from customer engagement strategy consulting, to technology and analytics driven customer acquisition to technology solution development and integration to business process outsourcing customer care (collectively, “TTEC Business”). The Non-Compete Undertaking shall apply throughout, and shall only be limited by, the territory where the Employee performs services for the Company and TTEC Parent, as provided in this Agreement. For the avoidance of doubt, the term ‘performs services for’ shall not be limited to ‘works at’ or any other limitation delineating where the Employee performs the actual services, but instead shall relate to the entire territory where the Company and TTEC Parent benefits and is reasonable to expect to benefit from the Employee’s services. Given Xx. XxXxxx’x Xxxxxxx’x role as the Executive Senior Vice President and TTEC chief revenue people officer, the territory for purposes of this Agreement shall be worldwide. If Employee’s employment is terminated pursuant to provisions of Paragraph 6(i) (Change in Control event) and if Employee is paid Change in Control related compensation and receives other benefits as provided in that Paragraph, the Employee agrees for the Non-Competition Undertaking to be extended from twelve (12) to eighteen fifteen (1815) months; and

Non-Compete Undertaking. For During and for a period of twelve (12) months from separation from TTEC Parent Parent, TTEC Digital and/or the Company, not to work or otherwise contribute her his knowledge, directly or indirectly, in whole or in part, as an employee, officer, owner, manager, advisor, consultant, agent, partner, director, significant shareholder (i.e. a shareholder holding more than 5% of outstanding equity in the company), volunteer, intern or in any other similar capacity anywhere in the world to a business entity engaged in the same or substantially similar business as TTEC Parent its subsidiaries and affiliates, including entities engaged in the full life cycle of customer strategy, analytics-driven, technology-enabled customer engagement management solutions from customer engagement strategy consulting, to technology and analytics driven customer acquisition to technology solution development and integration to business process outsourcing customer care (collectively, “TTEC Business”). The Non-Compete Undertaking shall apply throughout, and shall only be limited by, the territory where the Employee Executive performs services for the Company TTEC Digital and TTEC Parent, as provided in this Agreement. For the avoidance of doubt, the term ‘performs services for’ shall not be limited to ‘works at’ or any other limitation delineating where the Employee Executive performs the actual services, but instead shall relate to the entire territory where the Company TTEC Digital and TTEC Parent benefits benefit and is are reasonable to expect to benefit from the Employee’s Executive services. Given Xx. XxXxxx’x Xxxxxx’x role as the Executive Vice President and for TTEC chief revenue officerDigital business, the territory for purposes of this Agreement shall be worldwide. Notwithstanding the foregoing, TTEC understands and acknowledges that Executive’s work or other performance of services for a customer experience (CX) software company, after termination of employment with TTEC, does not constitute an automatic violation of this Non-Compete Undertaking. Therefore, the Company agrees to consider and waive such restriction on a case by case basis, once presented with specific information on a potential post TTEC employer(s); with such waiver not to be unreasonably withheld. If EmployeeExecutive’s employment is terminated pursuant to provisions of Paragraph 6(i) (Change in Control event) and if Employee Executive is paid Change in Control related compensation and receives other benefits as provided in that Paragraph, the Employee Executive agrees for the Non-Competition Undertaking to be extended from twelve (12) to eighteen (18) months; and