Nondiscrimination in Services. 3.5.1 Contractor shall not discriminate in the provision of services hereunder because of race, religion, national origin, ancestry, gender, age, marital status, sexual orientation, physical disability, mental health condition(s), or medical condition(s) (except to the extent clinically appropriate), in accordance with requirements of federal and State law. For the purpose of this Paragraph 3.5.1, discrimination in the provision of services includes, but is not limited to, the following: denying any person any service or benefit or the availability of a facility; providing any service or benefit to any person which is different or is provided in a different manner or at a different time from that provided to others; subjecting any person to segregation or separate treatment in any matter related to the receipt of any service; restricting any person in any way in the enjoyment of any advantage or privilege enjoyed by others receiving any service or benefit; and treating any person differently from others in determining admission, enrollment, eligibility, membership, or any other requirement or condition which persons must meet in order to be provided any service or benefit. Contractor shall take affirmative steps to ensure that those persons who qualify for services under this Contract are provided services without regard to ability to pay or source of payment, race, religion, national origin, ancestry, language, gender, age, marital status, sexual orientation, physical disability, mental health condition(s), or medical condition(s). SAMPLE 3.5.2 Contractor shall establish and maintain written complaint procedures under which any person applying for or receiving any services under this Contract may seek resolution from Contractor of a complaint with respect to any alleged discrimination in the rendering of services by Contractor's personnel. Such procedures shall also include a provision whereby any such person who is dissatisfied with Contractor's resolution of the matter, shall be referred by Contractor to Director for the purpose of presenting his or her complaint of the alleged discrimination. Such complaint procedures shall also indicate that if such person is not satisfied with County's resolution or decision with respect to the complaint of alleged discrimination, such person may appeal the matter to the State, if appropriate. 3.5.3 If direct services (e.g., 24-hour services, day services, targeted case management, mental health services, medication support, and crisis intervention) are provided hereunder, Contractor shall have admission policies which are in accordance with CCR Title 9, Sections 526 and 527, and which shall be in writing and available to the public. Contractor shall not employ discriminatory practices in the admission of any person, assignment of accommodations, or otherwise. Any time any person applies for services under this Contract, such person shall be advised by Contractor of the complaint procedures described in the above paragraph. A copy of such complaint procedures shall be posted by Contractor in each of Contractor's facilities where services are provided under this Contract in a conspicuous place, available and open to the public.
Appears in 3 contracts
Samples: 24 Hour Residential Treatment Contract, 24 Hour Residential Treatment Contract, 24 Hour Residential Treatment Contract
Nondiscrimination in Services. 3.5.1 Contractor shall not discriminate in the provision of services hereunder because of race, religion, national origin, ancestry, gender, age, marital status, sexual orientation, physical disability, mental health condition(s), or medical condition(s) (except to the extent clinically appropriate), in accordance with requirements of federal and State law. For the purpose of this Paragraph 3.5.1, discrimination in the provision of services includes, but is not limited to, the following: denying any person any service or benefit or the availability of a facility; providing any service or benefit to any person which is different or is provided in a different manner or at a different time from that provided to others; subjecting any person to segregation or separate treatment in any matter related to the receipt of any service; restricting any person in any way in the enjoyment of any advantage or privilege enjoyed by others receiving any service or benefit; and treating any person differently from others in determining admission, enrollment, eligibility, membership, or any other requirement or condition which persons must meet in order to be provided any service or benefit. Contractor shall take affirmative steps to ensure that those persons who qualify for services under this Contract are provided services without regard to ability to pay or source of payment, race, religion, national origin, ancestry, language, gender, age, marital status, sexual orientation, physical disability, mental health condition(s), or medical condition(s). SAMPLE.
3.5.2 Contractor shall establish and maintain written complaint procedures under which any person applying for or receiving any services under this Contract may seek resolution from Contractor of a complaint with respect to any alleged discrimination in the rendering of services by Contractor's personnel. Such procedures shall also include a provision whereby any such person who is dissatisfied with Contractor's resolution of the matter, shall be referred by Contractor to Director for the purpose of presenting his or her complaint of the alleged discrimination. Such complaint procedures shall also indicate that if such person is not satisfied with County's resolution or decision with respect to the complaint of alleged discrimination, such person may appeal the matter to the State, if appropriate.
3.5.3 If direct services (e.g., 24-hour services, day services, targeted case management, mental health services, medication support, and crisis intervention) are provided hereunder, Contractor shall have admission policies which are in accordance with CCR Title 9, Sections 526 and 527, and which shall be in writing and available to the public. Contractor shall not employ discriminatory practices in the admission of any person, assignment of accommodations, or otherwise. Any time any person applies for services under this Contract, such person shall be advised by Contractor of the complaint procedures described in the above paragraph. A copy of such complaint procedures shall be posted by Contractor in each of Contractor's facilities where services are provided under this Contract in a conspicuous place, available and open to the public.
Appears in 2 contracts
Samples: 24 Hour Residential Treatment Contract, Department of Mental Health Legal Entity Contract
Nondiscrimination in Services. 3.5.1 Contractor shall not discriminate in the provision of services hereunder because of race, religion, national origin, ancestry, gender, age, marital status, sexual orientation, orientation and/or physical disability, or mental health condition(s), handicap or medical condition(s) conditions (except to the extent clinically appropriate), in accordance with requirements of federal and State law. For the purpose of this Paragraph Paragraph
3.5.1, discrimination in the provision of services includesmay include, but is not limited to, the following: denying any person any service or benefit or the availability of a facility; providing any service or benefit to any person which is different or is provided in a different manner or at a different time from that provided to others; subjecting any person to segregation or separate treatment in any matter related to the receipt of any service; restricting any person in any way in the enjoyment of any advantage or privilege enjoyed by others receiving any service or benefit; and treating any person differently from others in determining admission, enrollment, eligibility, membership, or any other requirement or condition which persons must meet in order to be provided any service or benefit. Contractor shall take affirmative steps to ensure that those persons who qualify for services under this Contract are provided services without regard to ability to pay or source of payment, race, religion, national origin, ancestry, language, gender, age, marital status, sexual orientation, orientation and/or physical disability, or mental health condition(s)handicap, or medical condition(s). SAMPLEconditions.
3.5.2 Contractor shall establish and maintain written complaint procedures under which any person applying for or receiving any services under this Contract may seek resolution from Contractor of a complaint with respect to any alleged discrimination in the rendering of services by Contractor's personnel. Such procedures shall also include a provision whereby any such person person, who is dissatisfied with Contractor's resolution of the matter, shall be referred by Contractor to Director for the purpose of presenting his or her complaint of the alleged discrimination. Such complaint procedures shall also indicate that if such person is not satisfied with County's resolution or decision with respect to the complaint of alleged discrimination, such person may appeal the matter to the State, if appropriate.
3.5.3 If direct services (e.g., 24-hour services, day services, targeted case management, mental health services, medication support, and crisis intervention) are provided hereunder, Contractor shall have admission policies which are in accordance with CCR Title 9, Sections 526 and 527, and which shall be in writing and available to the public. Contractor shall not employ discriminatory practices in the admission of any person, assignment of accommodations, or otherwise. Any time any person applies for services under this Contract, such person shall be advised by Contractor of the complaint procedures described in the above paragraph. A copy of such complaint procedures shall be posted by Contractor in each of Contractor's facilities where services are provided under this Contract in a conspicuous place, available and open to the public.
Appears in 2 contracts
Samples: Crisis Residential Treatment Programs Contract, Crisis Residential Treatment Programs Contract
Nondiscrimination in Services. 3.5.1 A. Contractor shall not discriminate in the provision of services hereunder because of race, religion, national origin, ancestry, gender, age, marital status, sexual orientation, orientation and/or physical disability, or mental health condition(s), handicap or medical condition(s) conditions (except to the extent clinically appropriate), in accordance with requirements of federal and State law. For the purpose of this Paragraph 3.5.118, discrimination in the provision of services includesmay include, but is not limited to, the following: denying any person any service or benefit or the availability of a facility; providing any service or benefit to any person which is different or is provided in a different manner or at a different time from that provided to others; subjecting any person to segregation or separate treatment in any matter related to the receipt of any service; restricting any person in any way in the enjoyment of any advantage or privilege enjoyed by others receiving any service or benefit; and treating any person differently from others in determining admission, enrollment, eligibility, membership, or any other requirement or condition which persons must meet in order to be provided any service or benefit. Contractor shall take affirmative steps to ensure that those persons who qualify for services under this Contract Agreement are provided services without regard to ability to pay or source of payment, race, religion, national origin, ancestry, language, gender, age, marital status, sexual orientation, orientation and/or physical disability, or mental health condition(s)handicap, or medical condition(s). SAMPLEconditions.
3.5.2 B. Contractor shall establish and maintain written complaint procedures under which any person applying for or receiving any services under this Contract Agreement may seek resolution from Contractor of a complaint with respect to any alleged discrimination in the rendering of services by Contractor's personnel. Such procedures shall also include a provision whereby any such person person, who is dissatisfied with Contractor's resolution of the matter, shall be referred by Contractor to Director for the purpose of presenting his or her complaint of the alleged discrimination. Such complaint procedures shall also indicate that if such person is not satisfied with County's resolution or decision with respect to the complaint of alleged discrimination, such person may appeal the matter to the State, if appropriate.
3.5.3 C. If direct services (e.g., 24-hour services, day services, targeted case management, mental health services, medication support, and crisis intervention) are provided hereunder, Contractor shall have admission policies which are in accordance with CCR Title 9, Sections 526 and 527, and which shall be in writing and available to the public. Contractor shall not employ discriminatory practices in the admission of any person, assignment of accommodations, or otherwise. Any time any person applies for services under this ContractAgreement, such person shall be advised by Contractor of the complaint procedures described in the above paragraph. A copy of such complaint procedures shall be posted by Contractor in each of Contractor's facilities where services are provided under this Contract Agreement in a conspicuous place, available and open to the public.
Appears in 2 contracts
Samples: Legal Entity Agreement, Legal Entity Agreement
Nondiscrimination in Services.
3.5.1 Contractor shall will not discriminate in the provision of services hereunder because of racerace and/or ethnicity, religionspirituality or religious affiliation, national originnationality, ancestry, gendergender identity, gender expression, age, marital or living partnership status, sexual orientation, physical disabilityand/or intellectual disabilities, mental health condition(s), or medical condition(s) (except to the extent clinically appropriate), in accordance with requirements of federal and State law. For the purpose of this Paragraph 3.5.1, discrimination in the provision of services includes, but is not limited to, the following: denying any person any service or benefit or the availability of a facility; providing any service or benefit to any person which is different or is provided in a different manner or at a different time from that provided to others; subjecting any person to segregation or separate treatment in any matter related to the receipt of any service; restricting any person in any way in the enjoyment of any advantage or privilege enjoyed by others receiving any service or benefit; and treating any person differently from others in determining admission, enrollment, eligibility, membership, or any other requirement or condition which persons must meet in order to be provided any service or benefit. Contractor shall must take affirmative steps to ensure differently from others in determining admission, enrollment, eligibility, membership, or any other requirement or condition which persons must meet in order to be provided any service or benefit. Contractor will take affirmative steps to ensure that those persons who qualify for services under this Contract are provided services without regard to ability to pay or source of paymentpayment or cultural background inclusive of race and/or ethnicity , racespirituality or religious affiliation , religion, national originnationality, ancestry, preferred language, genderliteracy, communication needs, gender identity , gender expression, age, marital statusor living partnership status , sexual orientation, physical disabilityand/or intellectual disability(ies), mental health condition(s), or medical condition(s). SAMPLE.
3.5.2 Contractor shall must establish and maintain written complaint procedures under which any person applying for or receiving any services under this Contract may seek resolution from Contractor of a complaint with respect to any alleged discrimination in the rendering of services by Contractor's personnel. Such procedures shall will also include a provision whereby any such person who is dissatisfied with Contractor's resolution of the matter, shall will be referred by Contractor to Director for the purpose of presenting his or her complaint of the alleged discrimination. Such complaint procedures shall must also indicate that if such person is not satisfied with County's resolution or decision with respect to the complaint of alleged discrimination, such person may appeal the matter to the State, if appropriate.
3.5.3 If direct services (e.g., 24-hour services, day services, targeted case management, mental health services, medication support, and crisis intervention) are provided hereunder, Contractor shall must have admission policies which are in accordance with CCR Title 9, Sections 526 and 527, and which shall will be in writing and available to the public. Contractor shall will not employ discriminatory practices in the admission of any person, assignment of accommodations, or otherwise. Any time any person applies for services under this Contract, such person shall will be advised by Contractor of the complaint procedures described in the above paragraph. A copy of such complaint procedures shall will be posted by Contractor in each of Contractor's facilities where services are provided under this Contract in a conspicuous place, available and open to the public.
Appears in 2 contracts
Samples: Mental Health Legal Entity Contract, Department of Mental Health Legal Entity Contract
Nondiscrimination in Services. 3.5.1 Contractor A. Provider shall not unlawfully discriminate in the provision of services hereunder because of race, religion, national origin, ancestry, gendersex, age, marital status, sexual orientation, physical disability, mental health condition(s)preference, or physical or mental disability or medical condition(s) (except to the extent clinically appropriate)conditions, in accordance with requirements of federal Federal and State law. For the purpose of this Paragraph 3.5.113, discrimination in the provision of services includesmay include, but is not limited to, the following: denying any person any service or benefit or the availability of a facility; providing any service or benefit to any person which is different different, or is provided in a different manner or at a different time time, from that provided to others; subjecting any person to segregation or separate treatment in any matter related to the receipt of any service; restricting any person in any way in the enjoyment of any advantage or privilege enjoyed by others receiving any service or benefit; and treating any person differently from others in determining admission, enrollmentenrollment quota, eligibility, membership, or any other requirement or condition which persons must meet in order to be provided any service or benefit. Contractor Provider shall take affirmative steps action to ensure that those persons who qualify for services under intended Beneficiaries of this Contract Agreement are provided services without regard to ability to pay or source of payment, race, religion, national origin, ancestry, language, gendersex, age, marital status, sexual orientation, preference or physical or mental disability, mental health condition(s), or medical condition(sconditions. (CCR, Title 9, Chapter 11, Section 1810.436(a)(2). SAMPLE.
3.5.2 Contractor B. Provider shall establish and maintain written complaint procedures under which any person applying for or receiving any services under this Contract Agreement may seek resolution from Contractor Provider of a complaint with respect to any alleged unlawful discrimination in the rendering of services by ContractorProvider's personnel. Such procedures shall also include a provision whereby any such person person, who is dissatisfied with ContractorProvider's resolution of the matter, shall be referred by Contractor Provider to Director for the purpose of presenting his or her the complaint of the alleged discrimination. Such complaint procedures shall also indicate that if such person is not satisfied with County's resolution or decision with respect to the complaint of alleged discrimination, such person may appeal the matter to the State, if appropriate.
3.5.3 If direct services (e.g., 24-hour services, day services, targeted case management, mental health services, medication support, and crisis intervention) are provided hereunder, Contractor C. Provider shall have admission policies which are in accordance with CCR Title 9, Sections 526 and 527, and which shall be in writing and available to the public. Contractor Provider shall not employ unlawful discriminatory practices in the admission of any person, assignment of accommodations, or otherwise. Any time By postings or other reasonable means such that, any person who applies for services under this ContractAgreement, such person shall be advised by Contractor Provider of the complaint procedures described in the above paragraphSubparagraph A of this section. A copy of such complaint procedures shall be posted by Contractor in each of Contractor's facilities where services are provided under this Contract Provider in a conspicuous place, available and open to the public, in each of Provider's facilities where services are provided under this Agreement.
D. Provider shall include non-discrimination and compliance provisions in all subcontracts. Provider’s written procedures under which service participants are informed of their rights including their right to file a complaint alleging discrimination or a violation of their civil rights. Participants in programs funded hereunder shall be provided a copy of their rights that shall include the right of appeal and the right to be free from sexual harassment and sexual contact by members of the treatment, recovery, advisory, or consultant staff.
E. Provider shall conduct a self-evaluation and, where appropriate, a transition plan in accordance with the requirements contained in Title 28, CFR, Section 35.105, and Title 45, CFR, Section 84.6. The self-evaluation shall include an assessment of residential alcohol and other drug services consistent with the Voluntary Compliance Agreement between the Office of Civil Rights, DHHS, and the State. For services provided pursuant to a contract, Provider may perform the self-evaluation or require the subcontractor perform the self- evaluation. Provider agrees to comply with the terms and conditions contained in any applicable voluntary compliance agreements.
F. Provider shall keep records to document compliance with the provisions referenced in this Paragraph 13 and copies of the required Notice of Client's Rights, in order for the County to determine compliance with this section, and with the State and federal legal requirements including the Voluntary Compliance Agreement. In accordance with applicable Laws and regulations and Provider’s governance standards, upon thirty (30) days prior written request by the County, Provider shall provide such records and other data, which may include a valid and appropriate fire clearance for residential facilities, to County within 30 calendar days of request.
G. No state or federal funds shall be used by Provider or any subcontractor to provide direct, immediate or substantial support to any religious activity.
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Nondiscrimination in Services. 3.5.1 Contractor shall not discriminate in the provision of services hereunder because of race, religion, national origin, ancestry, gender, age, marital status, sexual orientation, orientation and/or physical disability, or mental health condition(s), handicap or medical condition(s) conditions (except to the extent clinically appropriate), in accordance with requirements of federal and State law. For the purpose of this Paragraph 3.5.1, discrimination in the provision of services includesmay include, but is not limited to, the following: denying any person any service or benefit or the availability of a facility; providing any service or benefit to any person which is different or is provided in a different manner or at a different time from that provided to others; subjecting any person to segregation or separate treatment in any matter related to the receipt of any service; restricting any person in any way in the enjoyment of any advantage or privilege enjoyed by others receiving any service or benefit; and treating any person differently from others in determining admission, enrollment, eligibility, membership, or any other requirement or condition which persons must meet in order to be provided any service or benefit. Contractor shall take affirmative steps to ensure that those persons who qualify for services under this Contract are provided services without regard to ability to pay or source of payment, race, religion, national origin, ancestry, language, gender, age, marital status, sexual orientation, orientation and/or physical disability, or mental health condition(s)handicap, or medical condition(s). SAMPLEconditions.
3.5.2 Contractor shall establish and maintain written complaint procedures under which any person applying for or receiving any services under this Contract may seek resolution from Contractor of a complaint with respect to any alleged discrimination in the rendering of services by Contractor's personnel. Such procedures shall also include a provision whereby any such person person, who is dissatisfied with Contractor's resolution of the matter, shall be referred by Contractor to Director for the purpose of presenting his or her complaint of the alleged discrimination. Such complaint procedures shall also indicate that if such person is not satisfied with County's resolution or decision with respect to the complaint of alleged discrimination, such person may appeal the matter to the State, if appropriate.
3.5.3 If direct services (e.g., 24-hour services, day services, targeted case management, mental health services, medication support, and crisis intervention) are provided hereunder, Contractor shall have admission policies which are in accordance with CCR Title 9, Sections 526 and 527, and which shall be in writing and available to the public. Contractor shall not employ discriminatory practices in the admission of any person, assignment of accommodations, or otherwise. Any time any person applies for services under this Contract, such person shall be advised by Contractor of the complaint procedures described in the above paragraph. A copy of such complaint procedures shall be posted by Contractor in each of Contractor's facilities where services are provided under this Contract in a conspicuous place, available and open to the public.
Appears in 1 contract