Notice of Service Interruptions. Planet Payment agrees to notify Acquirer of the following service interruptions within the noted time frames. 2.1 Any Scheduled Outage at least [*] business days prior to the downtime. 2.2 Any Unscheduled Outage of more than [*], which is initiated by Planet Payment- within [*] of the Outage being initiated. 2.3 Any Unscheduled Outage which was not initiated by Planet Payment within [*] of the outage. 2.4 Any transmission failure- within [*] of the interruption 2.5 Any communication network outage that is known to Planet Payment- as soon as possible. * Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions.
Appears in 2 contracts
Samples: Service Agreement (Planet Payment Inc), Service Agreement (Planet Payment Inc)
Notice of Service Interruptions. Planet Payment agrees to notify Acquirer of the following service interruptions within the noted time frames.
2.1 Any Scheduled Outage at -at least [*] business days prior to the downtime.
2.2 Any Unscheduled Outage of more than [*], which is initiated by Planet Payment- within [*] of the Outage being initiated.
2.3 Any Unscheduled Outage which was not initiated by Planet Payment within [*] hours of the outage.
2.4 Any transmission failure- within [*] hours of the interruption
2.5 Any communication network outage that is known to Planet Payment- as soon as possible. * Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions.
Appears in 2 contracts
Samples: Service Agreement (Planet Payment Inc), Service Agreement (Planet Payment Inc)
Notice of Service Interruptions. Planet Payment agrees to notify Acquirer of the following service interruptions within the noted time frames.
2.1 Any Scheduled Outage at -at least [*] business days prior to the downtime.
2.2 Any Unscheduled Outage of more than [*], which is initiated by Planet Payment- within [*] of the Outage being initiated. * Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions.
2.3 Any Unscheduled Outage which was not initiated by Planet Payment within [*] of the outage.
2.4 Any transmission failure- within [*] of the interruption
2.5 Any communication network outage that is known to Planet Payment- as soon as possible. * Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions.
Appears in 1 contract