Notifications Regarding Customer Data. Okta has in place reasonable and appropriate security incident management policies and procedures, as specified in the Trust & Compliance Documentation and shall notify Customer without undue delay after becoming aware of the unlawful or accidental destruction, alteration or damage or loss, unauthorized disclosure of, or access to, Customer Data, including Personal Data, transmitted, stored or otherwise Processed by Okta or its Sub-processors of which Okta becomes aware (hereinafter, a “Customer Data Incident”). Okta shall make reasonable efforts to identify the cause of such Customer Data Incident, and take those steps as Okta deems necessary and reasonable in order to remediate the cause of such a Customer Data Incident, to the extent that the remediation is within Okta’s reasonable control. The obligations set forth herein shall not apply to incidents that are caused by either Customer or Customer’s Users.
Appears in 17 contracts
Samples: Data Processing Addendum, Data Processing Addendum, Data Processing Addendum
Notifications Regarding Customer Data. Okta has in place reasonable and appropriate security incident management policies and procedures, as specified in the Trust & Compliance Documentation and shall notify Customer without undue delay after becoming aware a breach of security that causes the unlawful or accidental destruction, alteration or damage or loss, unauthorized disclosure of, or access to, Customer Data, including Personal Data, transmitted, stored or otherwise Processed by Okta or its Sub-processors processors, of which Okta becomes aware (hereinafter, a “Customer Data Incident”). Okta shall make reasonable efforts to identify the cause of such Customer Data Incident, and take those steps as Okta deems necessary and reasonable in order to remediate the cause of such a Customer Data Incident, to the extent that the remediation is within Okta’s reasonable control. The obligations set forth herein shall not apply to incidents that are caused by either Customer or Customer’s Users.
Appears in 8 contracts
Samples: Data Processing Addendum, Data Processing Addendum, Data Processing Addendum