Obligations of the Service Provider. 5.1. The Service provider shall render sound, professional and satisfactory supply services as set out in this SLA. 5.2. It shall be the sole responsibility of the Service provider to ensure that any information or document submitted in terms of this SLA is true and correct. The Service provider waives its lien over the supply of goods and services emanating from such services in favor of the Client. 5.3. Notwithstanding anything contained in this SLA, the Client reserves the right to verify and confirm any information or document submitted by the Service provider in the performance and execution of its duties and obligations in terms of this SLA. 5.4. The Service provider undertakes to act in good faith and afford all reasonable and necessary co-operations in fulfilling its obligations in terms of this SLA. 5.5. The Service provider undertakes that suitably qualified personnel will be used in rendering their services to Client. 5.6. It is recorded that the Client and the Service provider agree on rates to be charged by the Service provider. 5.7. The rates include all costs relating to the provision of resources for the services. 5.8. The Service provider may be required to schedule requested meetings by the Service provider relating to the services provided.
Appears in 3 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Obligations of the Service Provider. 5.1. The Service provider shall render sound, professional and satisfactory supply services as set out in this SLA.
5.2. It shall be the sole responsibility of the Service provider to ensure that any information or document submitted in terms of this SLA is true and correct. The Service provider waives its lien over the supply of goods and services emanating from such services in favor favour of the Client.
5.3. Notwithstanding anything contained in this SLA, the Client reserves the right to verify and confirm any information or document submitted by the Service provider in the performance and execution of its duties and obligations in terms of this SLA.
5.4. The Service provider undertakes to act in good faith and afford all reasonable and necessary co-operations in fulfilling its obligations in terms of this SLA.
5.5. The Service provider undertakes that suitably qualified personnel will be used in rendering their services to Client.
5.6. It is recorded that the Client and the Service provider agree on rates to be charged by the Service provider.
5.7. The rates include all costs relating to the provision of resources for the services.
5.8. The Service provider may be required to schedule requested meetings by the Service provider Client relating to the services provided.
Appears in 1 contract
Samples: Service Level Agreement