Off-Net Services. If you subscribe to WOW! Ethernet Services, you agree and acknowledge that the Services may be provided using certain off-net facilities of carriers not affiliated with WOW!. “Off-net” means that WOW! may use a third party carriers’ facilities to connect back to the WOW! network for delivering services to a Customer location. Unless otherwise specifically agreed to by WOW! in writing, locations served by these "off-net" facilities are not eligible for any service level guarantees (SLAs) or credits in the event of a disruption or interruption of services attributable to the off- net facilities. WOW!’s ability to provide off-net services is determined by WOW! in its sole discretion.
Appears in 7 contracts
Samples: Business Customer Agreement, Business Customer Agreement, Business Customer Agreement
Off-Net Services. If you subscribe to WOW! Ethernet Services, you agree and acknowledge that the Services may be provided using certain off-net facilities of carriers not affiliated with WOW!. “Off-net” means that WOW! may use a third party carriers’ facilities to connect back to the WOW! network for delivering services to a Customer location. Unless otherwise specifically agreed to by WOW! in writing, locations served by these "off-net" facilities are not eligible for any service level guarantees (SLAs) or credits in the event of a disruption or interruption of services attributable to the off- off-net facilities. WOW!’s ability to provide off-net services is determined by WOW! in its sole discretion.
Appears in 1 contract
Samples: Business Customer Agreement