ON CALL / AVAILABILITY. 14.1 This clause applies to any Employee instructed to be available for recall to work outside of their normal working hours.
ON CALL / AVAILABILITY. On-call is being formally available for a defined period of time outside of normal departmental working hours, in order to respond to a call, as a result of which work is undertaken in the workplace or to give professional/technical advice which cannot wait until the commencement of the next normal working period. The work or advice will be of an unexpected/critical nature and/or related to a specific patient/donor need and/or to deal with an incident which may adversely affect product or other safety requirements.
ON CALL / AVAILABILITY. (a) This clause applies to on-call employees. An on-call employee is required to be available for contact by the Employer during a two-hour period daily known as the call in period. The Employer will establish the call in period for each job classification. The employee will provide a telephone number to the School for the purpose of call in.
(b) The Employer will call employees, at the number provided by the employees, in order of seniority, during the call in period to offer work as available. The Employer will permit at least seven (7) rings before disconnecting. If an employee does not answer the call, the Employer will wait five (5) minutes for the employee to contact the School.
(c) If the employee does not contact the School within five (5)minutes, or if the employee declines the offer of work, the Employer will record the employee as being unavailable for work. Upon recording the unavailability, the Employer will advise the employee in writing of the record.
(d) Upon the third and subsequent notices of unavailability, the Employer will provide a copy of the notice to the Union.
(e) An employee who is unavailable or refuses work on five (5) occasions in a 12 month period will lose all accrued auxiliary seniority and will have no further right to call-in.
(f) An employee may, with the agreement of the Employer and the Union, establish a period of limited availability. During the period of limited availability, the Employer is not required to offer work to that employee and no record of unavailability will be kept.
ON CALL / AVAILABILITY.
(a) This clause applies to on-call support staff employees. An on-call employee is required to be available for contact by the Employer during a two-hour period daily known as the call-in period. The Employer will establish the call-in period for each job classification.
(b) On-call Support staff are responsible for providing the School with their contact information and schedule of availability.
(c) An on-call Support Staff may, with the agreement of the Employer and the Union, establish a period of limited availability. During the period of limited availability, the Employer is not required to offer work to that employee and no record of unavailability will be kept.
(d) Support Staff call-in procedures will follow:
i) The Employer will call or text employees, at the number provided by the employees, based on classifications in order of seniority, during the call-in period to offer work as available.
ii) If there is no answer on the call or text the Employer will wait 5 minutes for a response (call or text), or the employee declines the offer of work, the school will then move to the next person on the list.
