On-Time Delivery. Contractor shall maintain a 95% on-time delivery rate with a goal of 99% on-time deliveries. Delivery lead times will not exceed one-hundred eighty (180) days after receipt of order (ARO) unless mutually agreed in writing between the Contractor and the Purchaser. Adjustments to delivery still within the one-hundred eighty (180) day window must be documented in the Purchaser ordering paperwork. If an order’s ETA surpasses the one- hundred eighty (180) day window after receipt of order, Contractor will need to obtain mutual agreement in writing between Purchaser and Contractor or allow Purchaser to withdraw their order. Upon Purchaser or Enterprises Services request, Contractor must provide documentation supporting compliance with this requirement. Documentation must be received by requestor within ten (10) days of request.
Appears in 4 contracts
Samples: Washington Statewide, Washington Statewide, apps.des.wa.gov
