Ordering System Clause Samples

Ordering System. A. System. Vendor will provide to each Member an ordering method that allows the facility to quickly and accurately order MMCAP Infuse Direct Contract Products. At a minimum, Vendor’s ordering system must provide the following functionalities: i. Clearly identify all eligible Products and whether these Products are in stock ii. Build and place electronic orders iii. Receive Order Confirmation reports

Ordering System. G3.1. The Contractor shall develop, design, implement, host and support an Online Ordering System as detailed in Part 1 of Appendix G (Ordering System). G3.2. If required to do so by the Authority, the Contractor shall implement the Fall-Back Option as detailed in Part 2 of Appendix G (Ordering System). G3.3. Within each Site will be a number of account codes (reflecting different cost centres) which are accessible by the relevant system user(s) (on behalf of the relevant Authorised User) within that Site. The Contractor shall create a separate unique reference for each account code at each Site. The Contractor shall treat each Order as a discrete transaction to manage effective Order traceability and reconciliation. G3.4. If an Order is placed using the Online Ordering System, the Contractor shall follow the process set out in Part 1 of Appendix G (Ordering System). If an Order is placed using the Fall-Back Option, the Contractor shall follow the process set out in Part 2 of Appendix G (Ordering System). G3.5. All Non-Catalogue Requests will be placed using a ‘free text’ order submitted to the Contractor by email in .pdf format. G3.6. Each Order shall relate to a single Site. The Contractor shall have the ability to receive Orders on a 24 hours per day, 7 days per week basis, but shall not be expected to process such Orders at the time of receipt where this is outside normal working hours. G3.7. The Contractor shall not be required to carry out a delivery to a specified Site unless the total value (by reference to the Catalogue) of all Orders to be delivered to such Site on a given delivery day (which shall include Orders placed in relation to all accounts at that Site) equates to a total value of £150 or more. Where the total value of all such Orders is less than £150, delivery shall be subject to agreement between the relevant Authorised User and the Contractor, and the relevant Authorised User acknowledges that a proportionate delivery charge may be applied to such Orders by the Contractor. G3.8. To assist with the administration of Orders, the Contractor shall create a separate location identifier for each Delivery Point within each Site and shall ensure that its customer service staff are familiar with these identifiers. and the Contractor shall accept payment for such Orders by telephone and email.

Ordering System. The MSP must make available to each Agency the Ordering System through which each Agency and Agency Personnel may: (a) make an Order; or (b) cancel or amend an Order either in whole or in part.

Ordering System. Contractor shall have a method of accepting orders utilizing the following modes: electronically based (internet or e-mail), FAX or telephone. a. Internet based ordering system must allow the Client Agency access the system during normal working hours of operation, Monday through Friday between the hours of 7:00 am through 6:00 pm. The internet ordering system must be capable of electronic order approval and must have an e-mail based notification functionality. b. Upon award and throughout the term of the Contract, the Contractor shall provide training to the Client Agency staff on how to use the system. The Contractor will be responsible for all training expenses.

Ordering System. The Government will evaluate the offeror's ability to interconnect and accommodate the government translator package (SPVI). Efficiency of the contractors system to effect billing, cataloging changes, price changes, etc. will be evaluated.

Ordering System. All employees who are off work due to their job rotation, shall call at 1800 hours on the day prior to their scheduled return to work to receive work orders.

Ordering System. (a) The Contractor will provide and maintain: (i) an online ordering system; (ii) a toll free telephone number; (iii) a toll free facsimile number; and (iv) email ordering, to enable each Customer to place Orders. (b) The Contractor will ensure that: (i) Finance has access to the Deliverables set out in the Statement of Requirement through the online ordering system; and (ii) each Customer has access to its Customer Catalogue, invoices and reporting in accordance with clause 27.2 through the online ordering system. (c) The Contractor will provide all assistance, training and documentation necessary to enable a Customer to access and use the online ordering system. (d) The Contractor must provide and maintain separate user login accounts as required by a Customer, to enable the Customer to use the online ordering system.