Organisational Relationships and Impact. Employees can be expected to provide straightforward information to others on building or service locations. Employees follow procedures and demonstrate basic courtesy in their dealings with others: the impact of established procedures on other people or work areas is the concern of more senior employees. Perform duties at a skill level that requires: • completion of Year 12 with nought to twelve (12) months relevant work experience; or • completion of Year 10 and two (2) to three (3) years relevant work experience; or • an equivalent level of knowledge gained through any other combination of education, training and/or experience. Perform a range of straightforward tasks, adhering to clear instructions and procedures. Under instruction, may occasionally perform some more complex tasks for which detailed procedures or standardised instructions exist and where assistance or advice is readily available. Task competency, including knowledge of the procedures to be followed, can be acquired through on the job training and/or short courses consistent with training for Level 2. Solve relatively simple problems - problems are similar, the relevant response is covered by established procedures/instructions, the choices to be made between alternate actions follow familiar patterns and assistance is available when unusual circumstances are encountered or when established responses are not effective. May exercise judgement over task sequencing on a day to day basis.
Appears in 6 contracts
Samples: Enterprise Agreement, Enterprise Agreement, Enterprise Agreement