Common use of Our clients Clause in Contracts

Our clients. The Employment Consultant will  Work within ParentsNext guidelines and practice principles  Work within an evidence informed practice to provide services to the target group  Achieve performance targets including employment, education and social connectedness  Utilise a strengths based, solution focussed framework to o assist ParentsNext participants to identify their education and employment goals o develop and co-design their participation plan o ensure the relationship between the participant and the worker is respectful and professional at all times o support participants in undertaking activities that will lead to the achievement of short term, medium term and long term objectives, including supporting participants in job search or activities to build employability  Develop, deliver and facilitate activities, workshops or training in areas such as employment skills or job search in order to assist parents to engage and achieve their goals at outreach sites or in other local agencies/services  Provide vocational guidance tailored to the participant’s goals and connect participants to the right opportunities, resources, places, specialist agencies  Administer the Job Seeker Classification Index (JSCI) tool, where required, and Work Readiness tool™ to assess the skills, capabilities and any non-vocational barriers for the participants  Ensure compulsory participants are aware of, and understand, their mutual obligation requirements under the program  Monitor and record participant’s engagement and progress. This includes but is not limited to conducting follow up, seeking regular feedback on activities and referrals, updating plans as required, addressing participation issues as they arise, and managing and supporting participants with multiple and complex needs including non-vocational barriers  Update and maintain accurate, complete and timely records and referrals in relevant databases  Develop pathways and partnerships to continuously improve supported referrals, connections and sector capacity building within the local community and service system  Ensure Aboriginal, CALD and disability accessibility and capability - these activities and capabilities will proactively enable families to access services and determine the way their support is provided  Work within the NSW Care and Protection Framework, actively screen for children at risk of harm and report appropriately.  Work within the NSW Principles guiding the protection of children impacted by domestic and family violence  Promote Xxxxxx Mission’s principle of joined up thinking and collaborative practice 5.1.1 Performance Measures  achieve 90% client satisfaction  achieve or exceed all targets  evidences strengths based, solution focussed framework underpins all practice  evidences domestic violence and child protection screening is common practice  evidences the priority target group is accessing the service and given priority access  evidences quality partnerships and increased cross referrals across sector  evidences quality partnerships and increased cross referrals within Xxxxxx Mission

Our clients. The Employment ParentsNext Consultant will  Work within ParentsNext guidelines and practice principles  Work within an evidence informed practice to provide services to the target group  Achieve performance targets including employment, education and social connectedness  Utilise a strengths based, solution focussed framework to o assist ParentsNext participants to identify their education and employment goals o develop and co-design their participation plan o ensure the relationship between the participant and the worker is respectful and professional at all times o support participants in undertaking activities that will lead to the achievement of short term, medium term and long long-term objectives, including supporting participants in job search or activities to build employability  Develop, deliver and facilitate activities, workshops or training in areas such as employment skills or job search in order to assist parents to engage and achieve their goals at outreach sites or in other local agencies/services  Provide vocational guidance tailored to the participant’s goals and connect participants to the right opportunities, resources, places, specialist agencies  Administer the Job Seeker Classification Index (JSCI) tool, where required, and Work Readiness tool™ to assess the skills, capabilities and any non-vocational barriers for the participants  Ensure compulsory participants are aware of, and understand, their mutual obligation requirements under the program  Monitor the 1300 number in line with roster  Monitor and record participant’s engagement and progress. This includes but is not limited to conducting follow up, seeking regular feedback on activities and referrals, updating plans as required, addressing participation issues as they arise, and managing and supporting participants with multiple and complex needs including non-vocational barriers  Update and maintain accurate, complete and timely records and referrals in relevant databases  Develop pathways and partnerships to continuously improve supported referrals, connections and sector capacity building within the local community and service system  Ensure Aboriginal, CALD and disability accessibility and capability - these activities and capabilities will proactively enable families to access services and determine the way their support is provided  Work within the NSW Care and Protection Framework, actively screen for children at risk of harm and report appropriately.  Work within the NSW Principles guiding the protection of children impacted by domestic and family violence  Promote Xxxxxx Mission’s principle of joined up thinking and collaborative practice 5.1.1 Performance Measures  achieve 90% client satisfaction  achieve or exceed all targets  evidences strengths based, solution focussed framework underpins all practice  evidences domestic violence and child protection screening is common practice  evidences the priority target group is accessing the service and given priority access  evidences quality partnerships and increased cross referrals across sector  evidences quality partnerships and increased cross referrals within Xxxxxx Mission

Our clients. The Employment Consultant To support the Youth Action Team to link clients to their relevant programs as well as, where appropriate, support clients to access other Xxxxxx Programs with the aim of providing client centred, flexible, tailored family support. This will  include providing professional support and oversight, leading the team to: • Work within ParentsNext TEI guidelines and practice principles  Work within an evidence informed practice to provide services to the target group  Achieve performance targets including employmento Be child, education young person and social connectedness  Utilise family centred and build capacity for change o Use a strengths basedbased approach to planning and implementation o Use a child wellbeing lens for holistic action o Build social capital within communities o Employ a life course approach, solution focussed framework using natural development phases and transition points as ‘triggers’ for service delivery (becoming pregnant, first 1,000 days of a child’s life, mothers returning to work, entry into early learning, starting school, transition to high school, and so on) o assist ParentsNext participants to identify their education Provide outcomes based services, utilising common screening, monitoring and employment goals assessment processes o Recognise the impact of trauma and develop and co-design their participation plan implement trauma informed policies and practices o ensure the relationship between the participant Be flexible and the worker is respectful reflect that families needs are not static, resulting in families transitioning in and professional at all times o support participants out of hardship and disadvantage • Provide assessment, supported referrals and information as foundational activities, provided in undertaking activities that will lead to the achievement of short term, medium term an effective and long term objectivestimely manner, including supporting participants in job search or activities common assessments, supported referrals to build employability  Developother service providers, deliver and facilitate activities, workshops or training in areas information such as employment skills or job search in order to assist parents to engage brochures, websites and achieve their goals at outreach sites or in other local agencies/services  Provide vocational guidance tailored to the participant’s goals and connect participants to the right opportunities, resources, places, specialist agencies  Administer the Job Seeker Classification Index (JSCI) tool, where required, and Work Readiness tool™ to assess the skills, capabilities and any non-vocational barriers for the participants  Ensure compulsory participants are aware of, and understand, their mutual obligation requirements under the program  Monitor and record participant’s engagement and progress. This includes but is not limited to conducting follow up, seeking regular feedback on activities and referrals, updating plans as required, addressing participation issues as they arise, and managing and supporting participants with multiple and complex needs including non-vocational barriers  Update and maintain accurate, complete and timely records and referrals in relevant databases  • Develop pathways and partnerships to continuously improve supported referrals, connections and sector capacity building within the local community and service system  system. This includes participating and engaging in local interagency groups or TEI governance committees • Ensure Aboriginal, CALD and disability accessibility and capability - these activities and capabilities will proactively enable individuals and families to access services and determine the way their support is provided  • Develop the Xxxxxx Worksmart program in partnership with Xxxxxx Xxxx Charge of My Life program • Work within Department of Social Services Reconnect framework • Work within the NSW Care and Protection Framework, actively screen screening for children at risk of harm and report appropriately.  reporting appropriately • Work within the NSW Principles guiding the protection of children impacted by domestic and family violence  • Promote Xxxxxx Mission’s principle of joined up thinking and collaborative practicepractice • Provide oversight of the childcare funding grant 5.1.1 Performance Measures  The team leader will ensure the Youth Team: • achieve 90% client satisfaction  • achieve or exceed all targets  evidences strengths based, solution focussed framework underpins all practice  • evidences domestic violence and child protection screening is common practice  • evidences the priority target group is accessing the service services and given priority access  • evidences quality partnerships and increased cross referrals across sector  • evidences quality partnerships and increased cross referrals within Xxxxxx Mission

Our clients. The Employment Consultant Team Leader will provide professional support and oversight, leading the ParentsNext team to:  Work within ParentsNext guidelines and practice principles  Work within an evidence evidence-informed practice to provide services to the target group  Achieve performance targets including employment, education and social connectedness  Utilise a strengths strengths-based, solution solution-focussed framework to o assist ParentsNext participants to identify their education and employment goals o develop and co-design their participation plan Participation Plan o ensure the relationship between the participant and the worker is respectful and professional at all times o support participants in undertaking activities that will lead to the achievement of short term, medium term and long term objectives, including supporting participants in job search or activities to build employability  Develop, deliver and facilitate activities, workshops or training in areas such as employment skills or job search in order to assist parents to engage and achieve their goals at outreach sites or in other local agencies/services  Provide vocational guidance tailored to the participant’s goals and connect participants to the right opportunities, resources, places, specialist agencies  Administer the Job Seeker Classification Index (JSCI) tool, where required, and Work Readiness tool™ to assess the skills, capabilities and any non-vocational barriers for the participants  Ensure compulsory participants are aware of, and understand, their mutual obligation requirements under the program  Monitor and record participant’s engagement and progress. This includes but is not limited to conducting follow up, seeking regular feedback on activities and referrals, updating plans as required, addressing participation issues as they arise, and managing and supporting participants with multiple and complex needs including non-vocational barriers  Update and maintain accurate, complete and timely records and referrals in relevant databases  Develop pathways and partnerships to continuously improve supported referrals, connections and sector capacity building within the local community and service system  Ensure Aboriginal, CALD and disability accessibility and capability - these activities and capabilities will proactively enable families to access services and determine the way their support is provided  Work within the NSW Care and Protection Framework, actively screen for children at risk of harm and report appropriately.  Work within the NSW Principles guiding the protection of children impacted by domestic and family violence  Promote Xxxxxx Mission’s principle of No Wrong Door, joined up thinking and collaborative practice 5.1.1 Performance Measures The team leader will ensure the ParentsNext team:  achieve 90% client participant satisfaction  achieve or exceed all targets  evidences strengths based, solution focussed framework underpins all practice  evidences domestic violence and child protection screening is common practice  evidences the priority target group is accessing the service and given priority access  evidences quality partnerships and increased cross referrals across sector  evidences quality partnerships and increased cross referrals within Xxxxxx Mission

Our clients. The Employment Consultant will  Work within ParentsNext guidelines To review referrals from the Central Access Unit (CAU), in consultation with management and practice principles other team members  Work within an evidence informed practice to provide services Encourage innovative multidisciplinary responses to the target group individual needs of the children and young people  Achieve performance targets including employment, education Coordinate and social connectedness  Utilise a strengths based, solution focussed framework to o assist ParentsNext participants to identify their education and employment goals o develop and co-design their participation plan o ensure the relationship between the participant and the worker is respectful and professional at all times o support participants in undertaking activities that will lead to the achievement of short term, medium term and long term objectivesmaintain an active clinical case load, including supporting participants undertaking behavioural analysis, functional assessment, and other assessments in job search or activities to build employability consultation with line management  Develop, deliver implement, monitor and facilitate activities, workshops or training in areas review therapeutic and individual plans (such as employment skills Behaviour Support Plans, Emotional Support Plans, Case Management Plans, Transition and Exit Plans, Health Plans, etc.) to guide the practice of the staff teams  Support the child/young person to meet the goals identified in their case plan  Consistently respond to the identified needs of child/young people and provide guidance to the ITC-SD teams in this regard  Attend case reviews and assist in ensuring a planned and coordinated approach to case management which encourages the participation of all stakeholders especially that of the child or job search in order young person involved.  Co-ordination of Care team meeting including internal and external stakeholder’s  Collect ongoing qualitative and quantitative data for continuous evaluation of clinical outcomes, collation and reporting systems to assist parents both monitor the daily care and wellbeing of children and young people and to engage and achieve their goals at outreach sites or in other local agencies/services support the formulation of the therapeutic elements of the case plan.  Provide vocational guidance tailored informal and formal child/young person counseling and debriefing  Proactively work with staff/children/young people to effectively manage behaviour in a positive way  Ensure all young people’s transition plans are dependent on trauma-informed principles of safety and stability, identify work required to modify the participanthome to meet individual needs, and a staged approach that enables all children/young people to participate in the process  Analyse NDIS plans against the young people’s identified goals and connect participants to the right opportunitiesneeds, resources, places, specialist agencies  Administer the Job Seeker Classification Index (JSCI) tooland conduct advocacy if support needs are not adequately met, where required, relevant  To create and Work Readiness tool™ support a trauma informed therapeutic framework to assess the skills, capabilities achieve positive outcomes for young people and any non-vocational barriers their families  Develop proficient professional reports as per program requirements  Conduct and coordinate assessments for the participants young people to ensure their needs are identified and inform Case Planning and review processes  Ensure compulsory participants are aware of, and understand, their mutual obligation requirements under the program  Monitor and record participant’s engagement and progress. This includes but is not limited to conducting follow up, seeking regular feedback on activities and referrals, updating plans as required, addressing participation issues as they arise, and managing and supporting participants with multiple and complex needs including non-vocational barriers  Update and maintain accurate, complete and timely records and referrals in relevant databases  Develop pathways and partnerships to continuously improve supported referrals, connections and sector capacity building within the local community and service system  Ensure Aboriginal, CALD and disability accessibility and capability - these activities and capabilities will proactively enable families to access services and determine the way their support is provided  Work within the NSW Care and Protection Framework, actively screen for children at risk of harm and report appropriately.  Work within the NSW Principles guiding the protection of children impacted by domestic and family violence  Promote Xxxxxx Mission’s principle of joined up thinking and collaborative practice 5.1.1 Performance Measures  achieve 90% client satisfaction  achieve or exceed all targets  evidences strengths based, solution focussed framework underpins that all practice  evidences domestic violence is “Child Safe” within a therapeutic framework, responsive to individual needs and child protection screening is common practice  evidences the priority target group is accessing the service reflecting Xxxxxx Missions values, policies and given priority access  evidences quality partnerships and increased cross referrals across sector  evidences quality partnerships and increased cross referrals within Xxxxxx Missionprocedures