Customer Inquiries. 45.1 Each Party shall refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party.
45.2 Each Party shall ensure that each of their representatives who receive inquiries regarding the other Party’s services: (i) provide the numbers described in Section
45.1 to callers who inquire about the other Party’s services or products, and (ii) do not in any way disparage or discriminate against the other Party or its products or services.
Customer Inquiries. 39.1 Except as otherwise required by Section 24.1, each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party.
39.2 Except as otherwise required by Section 24.1, each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services:
39.2.1 Provide the number described in Section 39.1 to callers who inquire about the other Party’s services or products; and
39.2.2 Do not in any way disparage or discriminate against the other Party or its products or services.
39.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC's End Users with respect to the services CLEC provides such End Users.
39.4 CLEC acknowledges that SBC-13STATE may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.
Customer Inquiries. Each Party will use its best efforts to ensure that all of its representatives who receive inquiries regarding the other Party’s services: (i) refer repair inquiries to the other Party at a telephone number provided by that Party; (ii) for other inquiries about the other Party’s services or products, refer callers to telephone number(s) provided by that Party; and (iii) do not in any way disparage or discriminate against the other Party or its products or services.
Customer Inquiries. Each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party.
Customer Inquiries. 40.1 Each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party.
40.2 Each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services:
40.2.1 Provide the number described in Section 40.1 to callers who inquire about the other Party’s services or products; and
40.2.2 Do not in any way disparage or discriminate against the other Party or its products or services.
40.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC's end user customers with respect to the services CLEC provides such end user customers.
Customer Inquiries. 40.1 Each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party.
40.2 Each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services:
40.2.1 Provide the number described in Section 40.1 to callers who inquire about the other Party’s services or products; and
40.2.2 Do not in any way disparage or discriminate against the other Party or its products or services.
40.3 Except as otherwise provided in this Agreement, MCIm shall be the primary point of contact for MCIm's end user customers with respect to the services MCIm provides such end user customers.
Customer Inquiries. 39.1 Calls About the Other Party’s Products and Services. Each Party shall refer all questions regarding the other Party's services or products directly to the other Party at a telephone number specified by the other Party. Each Party shall ensure that all their representatives who receive inquiries regarding the other Party's services or products: (i) provide such numbers, if available to the personnel receiving the call, to callers who inquire about the other Party's services or products; (ii) do not in any way disparage or discriminate against the other Party, or its products or services; and (iii) do not provide information about their products or services during that same inquiry/subscriber contact, unless that information specifically is requested by the caller. Subject to the limitations of this Section, both Parties maintain the right to serve directly any customer within the service area of the other Party. Both Parties may directly market their own telecommunications products and services and in doing so may establish independent relationships with customers of the other Party.
Customer Inquiries. Customer inquiries concerning Aggregator’s services should be directed to Aggregator.
Customer Inquiries. 13.1 Except as otherwise required by Section 24.1, each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party.
13.2 Except as otherwise required by Section 24.1, each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services:
13.2.1 Provide the number described in Section 13.1 to callers who inquire about the other Party’s services or products; and
13.2.2 Do not in any way disparage or discriminate against the other Party or its products or services nor shall they use these calls as the basis for internal referrals, to solicit customers, or to market services.
13.3 Except as otherwise expressly provided in this Agreement, CLEC shall be the primary point of contact for CLEC's End Users with respect to the services CLEC provides such End Users.
13.4 CLEC acknowledges that SBC-13STATE may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.
Customer Inquiries. 39.1 Each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party.
39.2 Each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services:
39.2.1 Provide the number described in Section 39.1 to callers who inquire about the other Party’s services or products; and
39.2.2 Do not in any way disparage or discriminate against the other Party or its products or services.
39.3 Except as otherwise provided in this Agreement, LEVEL 3 shall be the primary point of contact for LEVEL 3's End-Users with respect to the services XXXXX 0 provides such End-Users.
39.4 LEVEL 3 acknowledges that SBC-13STATE may, upon End-User request, provide services directly to such End-User similar to those offered to LEVEL 3 under this Agreement.
