OUR ONLINE SERVICES. 16.1. By using our Online Services, you will be able to: obtain information relating to the balance and transactions on your Aston account account, create and manage beneficiary information, access economic research, issue Instruction(s) to us or use such other facilities as we may from time to time make available through our Online Services. 16.2. We require two-factor authentication when providing our Online Services. This may take the form of you sending us a pre-set password and one time passcode sent to your mobile, however it may also take other forms. We reserve the right to change the required security details and authentication requirements applicable to our Online Services immediately on giving you notice. 16.3. We may change the minimum specification required to access Online Services and make operational changes to and alter the Services available via our Online Services at any time. We will always notify you of such change by either placing a message on our website or the log-on page of Aston Origin, through the mobile app or by emailing you. 16.4. You are responsible for obtaining, maintaining and ensuring compatibility of your equipment when using any of our Online Services. We will not be responsible for any loss of or damage to your data, software, computer, telecommunications or other equipment caused by your use of our Online Services. This includes the fact that whilst we use reasonable endeavours to keep all our Online Services free from viruses and corrupt files, we do not guarantee that they will be free from infection by viruses or anything else with contaminating or destructive properties. We also do not guarantee that your access to any of the Online Services will be uninterrupted, continuous or error free. 16.5. You are responsible for ensuring that your equipment is free from viruses and other malware, and you must not misuse any Online Services by introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to any of the Online Services or any server, computer or database connected to any Online Services. You must not attack our Online Services via a denial-of-service attack or a distributed denial-of service attack. If you breach this clause 16.5 you will indemnify us for any losses cause as a consequence, and you may be committing a criminal offence. We may report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use any and all Online Services will cease immediately. 16.6. Our Online Services use a very high level of encryption and the use of such encryption may be illegal in some countries outside of the UK. You should ensure that you do not use any of our Online Services if this is not permitted by local Law and we shall not be liable for any loss, damage or other outcome suffered by you as a result of you not being able to use our Online Services in these countries. 16.7. For security reasons, when accessing any of the Online Services it is a condition that we are satisfied as to your identity. Accordingly, we will be entitled not to act on your Instructions received or given through any Online Service if we are in doubt as to your identity. 16.8. We may treat use of your security details to make an Instruction via our Online Service as being an Instruction authorised by you. As such, you must take all reasonable precautions to keep safe and prevent fraudulent use of any Online Service account you have enabled as well as any associated security details. These precautions include the following: 16.8.1. treat security details as confidential, 16.8.2. never share or allow someone else to use your security details, 16.8.3. use anti-virus software, anti-spyware software and a personal firewall to keep your personal computer and mobile secure, 16.8.4. never access any Online Service from any computer or mobile device connected to a wireless or local area network (LAN) such as a public internet access device, 16.8.5. never record security details on any software which retains it automatically, 16.8.6. once you have logged on, do not leave the device from which you have accessed it or let anyone else use that device until you have logged off, and 16.8.7. always be sure that you know the person or company you are sending money to. 16.9. You must inform us in accordance with clause 4.9 should you lose your security details, or otherwise suspect that they may have been compromised, stolen, misappropriated our used without your authorisation. If your security details have been used to access any Online Services and we have not received any notification of any unauthorised use from you, we may act on any Instruction we receive. 16.10. We may ask you to change your security details at any time and for any reason and you must change your security details if we ask you to. 16.11. We can withdraw or suspend your security details with immediate effect if we believe that this is necessary for security reasons to prevent suspected unauthorised or fraudulent use of our Online Services or where there is a significantly increased risk that you will not be able to repay any money you owe us. 16.12. It is important that you take care when issuing any Instructions. You will be liable for all Instructions made when using our Online Service including instances of any misuse, fraud or abuse by you or your Authorised Users or where you or your Authorised Users have disclosed security details to a third party. 16.13. If you dispute that you have carried out a transaction using our Online Services, we will investigate and shall expect you to co-operate with us and local law enforcement in any investigations.
Appears in 3 contracts
Samples: Fx Contracts and Payment Services Agreement, Terms and Conditions of Business, Fx Contracts and Payment Services Agreement
OUR ONLINE SERVICES. 16.1. By using our Online Services, you will be able to: obtain information relating to the balance and transactions on your Aston account account, create and manage beneficiary information, access economic research, issue Instruction(s) to us or use such other facilities as we may from time to time make available through our Online Services.
16.2. We require two-factor authentication when providing our Online Services. This may take the form of you sending us a pre-pre- set password and one time passcode sent to your mobile, however it may also take other forms. We reserve the right to change the required security details and authentication requirements applicable to our Online Services immediately on giving you notice.
16.3. We may change the minimum specification required to access Online Services and make operational changes to and alter the Services available via our Online Services at any time. We will always notify you of such change by either placing a message on our website or the log-on page of Aston Origin, through the mobile app or by emailing you.
16.4. You are responsible for obtaining, maintaining and ensuring compatibility of your equipment when using any of our Online Services. We will not be responsible for any loss of or damage to your data, software, computer, telecommunications or other equipment caused by your use of our Online Services. This includes the fact that whilst we use reasonable endeavours to keep all our Online Services free from viruses and corrupt files, we do not guarantee that they will be free from infection by viruses or anything else with contaminating or destructive properties. We also do not guarantee that your access to any of the Online Services will be uninterrupted, continuous or error free.
16.5. You are responsible for ensuring that your equipment is free from viruses and other malware, and you must not misuse any Online Services by introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to any of the Online Services or any server, computer or database connected to any Online Services. You must not attack our Online Services via a denial-of-service attack or a distributed denial-of service attack. If you breach this clause 16.5 you will indemnify us for any losses cause as a consequence, and you may be committing a criminal offence. We may report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use any and all Online Services will cease immediately.
16.6. Our Online Services use a very high level of encryption and the use of such encryption may be illegal in some countries outside of the UK. You should ensure that you do not use any of our Online Services if this is not permitted by local Law and we shall not be liable for any loss, damage or other outcome suffered by you as a result of you not being able to use our Online Services in these countries.
16.7. For security reasons, when accessing any of the Online Services it is a condition that we are satisfied as to your identity. Accordingly, we will be entitled not to act on your Instructions received or given through any Online Service if we are in doubt as to your identity.
16.8. We may treat use of your security details to make an Instruction via our Online Service as being an Instruction authorised by you. As such, you must take all reasonable precautions to keep safe and prevent fraudulent use of any Online Service account you have enabled as well as any associated security details. These precautions include the following:
16.8.1. treat security details as confidential,
16.8.2. never share or allow someone else to use your security details,
16.8.3. use anti-virus software, anti-spyware software and a personal firewall to keep your personal computer and mobile secure,
16.8.4. never access any Online Service from any computer or mobile device connected to a wireless or local area network (LAN) such as a public internet access device,
16.8.5. never record security details on any software which retains it automatically,
16.8.6. once you have logged on, do not leave the device from which you have accessed it or let anyone else use that device until you have logged off, and
16.8.7. always be sure that you know the person or company you are sending money to.
16.9. You must inform us in accordance with clause 4.9 should you lose your security details, or otherwise suspect that they may have been compromised, stolen, misappropriated our used without your authorisation. If your security details have been used to access any Online Services and we have not received any notification of any unauthorised use from you, we may act on any Instruction we receive.
16.10. We may ask you to change your security details at any time and for any reason and you must change your security details if we ask you to.
16.11. We can withdraw or suspend your security details with immediate effect if we believe that this is necessary for security reasons to prevent suspected unauthorised or fraudulent use of our Online Services or where there is a significantly increased risk that you will not be able to repay any money you owe us.
16.12. It is important that you take care when issuing any Instructions. You will be liable for all Instructions made when using our Online Service including instances of any misuse, fraud or abuse by you or your Authorised Users or where you or your Authorised Users have disclosed security details to a third party.
16.13. If you dispute that you have carried out a transaction using our Online Services, we will investigate and shall expect you to co-operate with us and local law enforcement in any investigations.
Appears in 2 contracts
Samples: Fx Contracts and Payment Services Agreement, Fx Contracts and Payment Services Agreement
OUR ONLINE SERVICES. 16.1. By using our Online Services, you will be able to: obtain information relating to the balance and transactions on your Aston account account, create and manage beneficiary information, access economic research, issue Instruction(s) to us or use such other facilities as we may from time to time make available through our Online Services.
16.2. We require two-factor authentication when providing our Online Services. This may take the form of you sending us a pre-pre- set password and one time passcode sent to your mobile, however it may also take other forms. We reserve the right to change the required security details and authentication requirements applicable to our Online Services immediately on giving you notice.
16.3. We may change the minimum specification required to access Online Services and make operational changes to and alter the Services available via our Online Services at any time. We will always notify you of such change by either placing a message on our website or the log-on page of Aston Origin, through the mobile app or by emailing you.
16.4. You are responsible for obtaining, maintaining and ensuring compatibility of your equipment when using any of our Online Services. We will not be responsible for any loss of or damage to your data, software, computer, telecommunications or other equipment caused by your use of our Online Services. This includes the fact that whilst we use reasonable endeavours to keep all our Online Services free from viruses and corrupt files, we do not guarantee that they will be free from infection by viruses or anything else with contaminating or destructive properties. We also do not guarantee that your access to any of the Online Services will be uninterrupted, continuous or error free.
16.5. You are responsible for ensuring that your equipment is free from viruses and other malware, and you must not misuse any Online Services by introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to any of the Online Services or any server, computer or database connected to any Online Services. You must not attack our Online Services via a denial-of-service attack or a distributed denial-of service attack. If you breach this clause 16.5 you will indemnify us for any losses cause as a consequence, and you may be committing a criminal offence. We may report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use any and all Online Services will cease immediately.
16.6. Our Online Services use a very high level of encryption and the use of such encryption may be illegal in some countries outside of the UK. You should ensure that you do not use any of our Online Services if this is not permitted by local Law and we shall not be liable for any loss, damage or other outcome suffered by you as a result of you not being able to use our Online Services in these countries.
16.7. For security reasons, when accessing any of the Online Services it is a condition that we are satisfied as to your identity. Accordingly, we will be entitled not to act on your Instructions received or given through any Online Service if we are in doubt as to your identity.
16.8. We may treat use of your security details to make an Instruction via our Online Service as being an Instruction authorised by you. As such, you must take all reasonable precautions to keep safe and prevent fraudulent use of any Online Service account you have enabled as well as any associated security details. These precautions include the following:
16.8.1. treat security details as confidential,
16.8.2. never share or allow someone else to use your security details,
16.8.3. use anti-virus software, anti-spyware software and a personal firewall to keep your personal computer and mobile secure,
16.8.4. never access any Online Service from any computer or mobile device connected to a wireless or local area network (LAN) such as a public internet access device,
16.8.5. never record security details on any software which retains it automatically,
16.8.6. once you have logged on, do not leave the device from which you have accessed it or let anyone else use that device until you have logged off, and
16.8.7. always be sure that you know the person or company you are sending money to.
16.9. You must inform us in accordance with clause 4.9 should you lose your security details, or otherwise suspect that they may have been compromised, stolen, misappropriated our used without your authorisation. If your security details have been used to access any Online Services and we have not received any notification of any unauthorised use from you, we may act on any Instruction we receive.
16.10. We may ask you to change your security details at any time and for any reason and you must change your security details if we ask you to.
16.11. We can withdraw or suspend your security details with immediate effect if we believe that this is necessary for security reasons to prevent suspected unauthorised or fraudulent use of our Online Services or where there is a significantly increased risk that you will not be able to repay any money you owe us.
16.12. It is important that you take care when issuing any Instructions. You will be liable for all Instructions made when using our Online Service including instances of any misuse, fraud or abuse by you or your Authorised Users or where you or your Authorised Users have disclosed security details to a third party.
16.13. If you dispute that you have carried out a transaction using our Online Services, we will investigate and shall expect you to co-operate with us and local law enforcement in any investigations.
Appears in 1 contract
