Common use of Our Responsibilities Clause in Contracts

Our Responsibilities. During the term of this Service Agreement, our duties and responsibilities include the following: (a) to provide the Service and Equipment as set forth in the Service Level Agreement; (b) to install, configure, maintain, upgrade, replace, and remove all Equipment as called for in your Service Level Agreement; (c) to replace and/or correct any defects in workmanship or Equipment provided by us that are reported by you contacting our customer service number within sixty (60) days of the date of installation; (d) to undertake reasonable efforts to maintain our network and respond to service or trouble calls in a timely manner; (e) to provide first level customer support for questions concerning the Service or Equipment, technical problems, options, configuration and administration during normal business hours of 7:30 am to 4:00 pm, Monday through Friday, excluding federal holidays, via telephone at 000-0000 (Dumont), 267- 2300 (Xxxxxxx), and via email at xxxxxxxx@xxxxxxxxxxxxxxx.xxx; (f) to provide telephone or e-mail dispatch service for service calls outside normal customer service hours call (000) 000-0000. Special rates may apply for calls outside normal business hours; (g) to provide support for non-critical issues in a mutually agreeable time frame; (h) to report to you, in writing, any use or disclosure of your information not authorized by this Service Agreement immediately upon discovery of the unauthorized disclosure; and, (i) if required to disclosure your information pursuant to the order of the court or administrative body of competent jurisdiction or a government agency, if practical and permitted by law to (1) notify you prior to such disclosure as soon as possible after receipt of such order and (2) limit the disclosure to the extent legally permissible.

Our Responsibilities. During the term of this Service Agreement, our duties and responsibilities include the following: (a) to provide the Service and Equipment as set forth in the Service Level Agreement; (b) to install, configure, maintain, upgrade, replace, and remove all Equipment as called for in your Service Level Agreement; (c) to replace and/or correct any defects in workmanship or Equipment provided by us that are reported by you contacting our customer service number within sixty (60) days of the date of installation; (d) to undertake reasonable efforts to maintain our network and respond to service or trouble calls in a timely mannertimelymanner; (e) to provide first level customer support for questions concerning the Service or Equipment, technical problems, options, configuration and administration during normal business hours of 7:30 am to 4:00 pm, Monday through Friday, excluding federal holidays, via telephone at 000-0000 (Dumont), 267- 2300 (Xxxxxxx), and via email at xxxxxxxx@xxxxxxxxxxxxxxx.xxxxxxxxxxx@xxxxxx.xxx; (f) to provide telephone or e-mail dispatch service for service calls outside normal customer service hours call (000) 000-0000. Special rates may apply for calls outside normal business hours; (g) to provide support for non-critical issues in a mutually agreeable time frame; (h) to report to you, in writing, any use or disclosure of your information not authorized by this Service Agreement immediately upon discovery of the unauthorized disclosure; and, (i) if required to disclosure your information pursuant to the order of the court or administrative body of competent jurisdiction or a government agency, if practical and permitted by law to (1) notify you prior to such disclosure as soon as possible after receipt of such order and (2) limit the disclosure to the extent legally permissible.

Our Responsibilities. During the term of this Service Agreement, our duties and responsibilities include the following: (a) to provide the Service and Equipment as set forth in the Service Level Agreement; (b) to install, configure, maintain, upgrade, replace, and remove all Equipment as called for in your Service Level Agreement; (c) to replace and/or correct any defects in workmanship or Equipment provided by us that are reported by you contacting our customer service number within [sixty (60) )] days of the date of installation; (d) to undertake reasonable efforts to maintain our network and respond to service or trouble calls in a timely manner; (e) to provide first level customer support for questions concerning the Service or Equipment, technical problems, options, configuration and administration during normal business hours of 7:30 [8:00 am to 4:00 4:30 pm], Monday through Friday, excluding federal holidays, via telephone at 000-0000 (Dumont), 267- 2300 (Xxxxxxx)000-0000, and via email at xxxxxxxx@xxxxxxxxxxxxxxx.xxx;xxxx@xxxxxx.xxx (f) to provide telephone or e-mail dispatch service for service calls outside normal customer service hours call (000) 000-0000hours. Special rates may apply for calls outside normal business hours; (g) to provide support for non-critical issues in a mutually agreeable time frame; (h) to report to you, in writing, any use or disclosure of your information not authorized by this Service Agreement immediately upon discovery of the unauthorized disclosure; and, (i) if required to disclosure your information pursuant to the order of the court or administrative body of competent jurisdiction or a government agency, if practical and permitted by law to (1) notify you prior to such disclosure as soon as possible after receipt of such order and (2) limit the disclosure to the extent legally permissible.

Our Responsibilities. During the term of this Service Agreement, our duties and responsibilities include the following: (a) to provide the Service and Equipment as set forth in the Service Level Agreement; (b) to install, configure, maintain, upgrade, replace, and remove all Equipment as called for in your Service Level Agreement; (c) to replace and/or correct any defects in workmanship or Equipment provided by us that are reported by you contacting our customer service number within sixty (60) days of the date of installation; (d) to undertake reasonable efforts to maintain our network and respond to service or trouble calls in a timely manner; (e) to provide first level customer support for questions concerning the Service or Equipment, technical problems, options, configuration and administration during normal business hours of 7:30 am to 4:00 pm, Monday through Friday, excluding federal holidays, via telephone at 000-0000 (DumontXxxxxx), 267- 2300 (Xxxxxxx), and via email at xxxxxxxx@xxxxxxxxxxxxxxx.xxx; (f) to provide telephone or e-mail dispatch service for service calls outside normal customer service hours call (000) 000-0000. Special rates may apply for calls outside normal business hours; (g) to provide support for non-critical issues in a mutually agreeable time frame; (h) to report to you, in writing, any use or disclosure of your information not authorized by this Service Agreement immediately upon discovery of the unauthorized disclosure; and, (i) if required to disclosure your information pursuant to the order of the court or administrative body of competent jurisdiction or a government agency, if practical and permitted by law to (1) notify you prior to such disclosure as soon as possible after receipt of such order and (2) limit the disclosure to the extent legally permissible.

Our Responsibilities. During the term of this Service Agreement, our duties and responsibilities include the following: (a) to provide the Service and Equipment as set forth in the Service Level Agreement; (b) to install, configure, maintain, upgrade, replace, and remove all Equipment as called for in your Service Level Agreement; (c) to replace and/or correct any defects in workmanship or Equipment provided by us that are reported by you contacting our customer service number within sixty (60) days of the date of installation; (d) to undertake reasonable efforts to maintain our network and respond to service or trouble calls in a timely manner; (e) to provide first level customer support for questions concerning the Service or Equipment, technical problems, options, configuration and administration during normal business hours of 7:30 am to 4:00 pm, Monday through Friday, excluding federal holidays, via telephone at 000-0000 (Dumont), 267- 2300 (Xxxxxxx), and via email at xxxxxxxx@xxxxxxxxxxxxxxx.xxxxxxxxxxx@xxxxxx.xxx; (f) to provide telephone or e-mail dispatch service for service calls outside normal customer service hours call (000) 000-0000. Special rates may apply for calls outside normal business hours; (g) to provide support for non-critical issues in a mutually agreeable time frame; (h) to report to you, in writing, any use or disclosure of your information not authorized by this Service Agreement immediately upon discovery of the unauthorized disclosure; and, (i) if required to disclosure your information pursuant to the order of the court or administrative body of competent jurisdiction or a government agency, if practical and permitted by law to (1) notify you prior to such disclosure as soon as possible after receipt of such order and (2) limit the disclosure to the extent legally permissible.

Our Responsibilities. During the term of this Service Agreement, our duties and responsibilities include the following: (a) to provide the Service and Equipment as set forth in the Service Level Agreement; (b) to install, configure, maintain, upgrade, replace, and remove all Equipment as called for in your Service Level Agreement; (c) to replace and/or correct any defects in workmanship or Equipment provided by us that are reported by you contacting our customer service number within sixty (60) days of the date of installation; (d) to undertake reasonable efforts to maintain our network and respond to service or trouble calls in a timely mannertimelymanner; (e) to provide first level customer support for questions concerning the Service or Equipment, technical problems, options, configuration and administration during normal business hours of 7:30 am to 4:00 pm, Monday through Friday, excluding federal holidays, via telephone at 000-0000 (Dumont), 267- 2300 (Xxxxxxx), and via email at xxxxxxxx@xxxxxxxxxxxxxxx.xxx; (f) to provide telephone or e-mail dispatch service for service calls outside normal customer service hours call (000) 000-0000. Special rates may apply for calls outside normal business hours; (g) to provide support for non-critical issues in a mutually agreeable time frame; (h) to report to you, in writing, any use or disclosure of your information not authorized by this Service Agreement immediately upon discovery of the unauthorized disclosure; and, (i) if required to disclosure your information pursuant to the order of the court or administrative body of competent jurisdiction or a government agency, if practical and permitted by law to (1) notify you prior to such disclosure as soon as possible after receipt of such order and (2) limit the disclosure to the extent legally permissible.