Override capabilities Clause Samples

Override capabilities. 7.1. Once installed, PacifiCorp’s customers are unable to ‘override’ the DCU 7.2. PacifiCorp’s customer may, however, contact Comverge’s call center and present a legitimate case for Comverge to dispatch an ‘override’ signal to the customer’s DCU 7.2.1. Comverge initiated overrides are logged 7.2.1.1. The ‘Settlement’ algorithm factors overrides into calculations 7.2.1.2. Appropriately reduces settlement payments 7.2.1.2.1. Overrides calculated @ $*** per incident per customer 7.2.1.2.2. Fee for overrides are designed to act as a dis-incentive yet sufficiently low as to not constrain appropriate customer service