Parts Delivered. If a problem with your product cannot be resolved via telephone and a CRU part is required, Lenovo will send a replacement CRU to arrive at your location. If a problem with your product cannot be resolved via telephone and a FRU part is required, a technician will be dispatched to arrive at your location. You must provide a suitable working area for the disassembly and reassembly of the product.
Appears in 8 contracts
Samples: Lenovo Infrastructure Solutions Group Services Agreement, Center Services Agreement, Center Services Agreement