PATIENT RIGHTS AND PROBLEM RESOLUTION PROCESS. Contractor shall comply with all relevant rules, regulations, statutes, and County policies and procedures related to individuals’ rights to a complaint process and timely compliant resolution. Contractor shall comply with the Mental Health Plans (MHPs) Medi-Cal beneficiary and/or Mental Health Services Act problem resolution process. This does not preclude Contractor’s commitment to resolve problems or complaints by Medi-Cal beneficiaries at the informal level as simply and quickly as possible. Nothing in this Agreement shall prevent Medi-Cal beneficiaries from utilizing the MHPs and other rights and processes regarding complaints and grievances, which are guaranteed by statute. This provision of this Agreement shall not be construed to replace or conflict with the duties of County’s Patients’ Rights Advocate as described in Section 5520 of the W & I Code.
Appears in 11 contracts
Samples: Special Services Agreement, Special Services Agreement, Agreement for Special Services
PATIENT RIGHTS AND PROBLEM RESOLUTION PROCESS. Contractor CONTRACTOR shall comply with all relevant rules, regulations, statutes, and County COUNTY policies and procedures related to individuals’ rights to a complaint process and timely compliant resolution. Contractor CONTRACTOR shall comply with the Mental Health Plans (MHPs) Medi-Cal beneficiary and/or Mental Health Services Act problem resolution process. This does not preclude ContractorCONTRACTOR’s commitment to resolve problems or complaints by Medi-Cal beneficiaries at the informal level as simply and quickly as possible. Nothing in this Agreement shall prevent Medi-Cal beneficiaries from utilizing the MHPs and other rights and processes regarding complaints and grievances, which are guaranteed by statute. This provision Provision of this Agreement shall not be construed to replace or conflict with the duties of CountyCOUNTY’s Patients’ Rights Advocate as described in Section 5520 of the W & I Code.
Appears in 7 contracts
Samples: Contract No. 2018169, Special Services Agreement, Contract No. 2014197
PATIENT RIGHTS AND PROBLEM RESOLUTION PROCESS. Contractor shall comply with all relevant rules, regulations, statutes, and County policies and procedures related to individuals’ rights to a complaint process and timely compliant resolution. Contractor shall comply with the Mental Health Plans (MHPs) Medi-Cal beneficiary and/or Mental Health Services Act problem resolution process. This does not preclude Contractor’s commitment to resolve problems or complaints by Medi-Cal beneficiaries at the informal level as simply and quickly as possible. Nothing in this Agreement shall prevent Medi-Cal beneficiaries from utilizing the MHPs and other rights and processes regarding complaints and grievances, which are guaranteed by statute. This provision Provision of this Agreement shall not be construed to replace or conflict with the duties of County’s Patients’ Rights Advocate as described in Section 5520 of the W & I Code.
Appears in 6 contracts
Samples: Special Services Agreement, Agreement for Special Services, Special Services Agreement
PATIENT RIGHTS AND PROBLEM RESOLUTION PROCESS. Contractor shall comply with all relevant rules, regulations, statutes, and County policies and procedures related to individuals’ rights to a complaint process and timely compliant resolution. Contractor shall comply with the Mental Health Plans (MHPs) Medi-Cal beneficiary and/or Mental Health Services Act problem resolution process. This does not preclude Contractor’s commitment to resolve problems or complaints by Medi-Cal beneficiaries at the informal level as simply and quickly as possible. Nothing in this Agreement shall prevent Medi-Cal beneficiaries beneficiaries’ from utilizing the MHPs and other rights and processes regarding complaints and grievances, which are guaranteed by statute. This provision Provision of this Agreement shall not be construed to replace or conflict with the duties of County’s Patients’ Rights Advocate as described in Section 5520 of the W & I Code.
Appears in 4 contracts
Samples: Contract No. 2023123, Special Services Agreement, Special Services Agreement
PATIENT RIGHTS AND PROBLEM RESOLUTION PROCESS. Contractor shall comply with all relevant rules, regulations, statutes, and County policies and procedures related to individuals’ rights to a complaint process and timely compliant resolution. Contractor shall comply with the Mental Health Plans (MHPs) Medi-Cal beneficiary and/or Mental Health Services Act problem resolution process. This does not preclude Contractor’s commitment to resolve problems or complaints by Medi-Cal beneficiaries at the informal level as simply and quickly as possible. Nothing in this Agreement shall prevent Medi-Cal beneficiaries beneficiaries’ from utilizing the MHPs and other rights and processes regarding complaints and grievances, which are guaranteed by statute. This provision Provision of this Agreement shall not be construed to replace or conflict with the duties of County’s Patients’ Rights Advocate as described in Section 5520 of the W & I Code.
Appears in 2 contracts
PATIENT RIGHTS AND PROBLEM RESOLUTION PROCESS. Contractor CONTRACTOR shall comply with all relevant rules, regulations, statutes, and County COUNTY policies and procedures related to individuals’ rights to a complaint process and timely compliant resolution. Contractor CONTRACTOR shall comply with the Mental Health Plans (MHPs) Medi-Cal beneficiary and/or Mental Health Services Act problem resolution process. This does not preclude ContractorCONTRACTOR’s commitment to resolve problems or complaints by Medi-Cal beneficiaries at the informal level as simply and quickly as possible. Nothing in this Agreement shall prevent Medi-Cal beneficiaries beneficiaries’ from utilizing the MHPs and other rights and processes regarding complaints and grievances, which are guaranteed by statute. This provision Provision of this Agreement shall not be construed to replace or conflict with the duties of CountyCOUNTY’s Patients’ Rights Advocate as described in Section 5520 of the W & I Code.
Appears in 1 contract
Samples: Contract No. 2018234
PATIENT RIGHTS AND PROBLEM RESOLUTION PROCESS. Contractor shall comply with all relevant rules, regulations, statutes, and County policies and procedures related to individuals’ rights to a complaint process and timely compliant resolution. Contractor shall comply with the Mental Health Plans (MHPs) Medi-Cal beneficiary and/or Mental Health Services Act problem resolution process. This requirement does not preclude Contractor’s commitment to resolve problems or complaints by Medi-Cal beneficiaries at the informal level as simply and quickly as possible. Nothing in this Agreement shall prevent Medi-Cal beneficiaries from utilizing the MHPs and other rights and processes regarding complaints and grievances, which are guaranteed by statute. This provision of this Agreement shall not be construed to replace or conflict with the duties of County’s Patients’ Rights Advocate as described in Section 5520 of the W & I Code.
Appears in 1 contract
Samples: Agreement for Special Services
PATIENT RIGHTS AND PROBLEM RESOLUTION PROCESS. Contractor CONTRACTOR shall comply with all relevant rules, regulations, statutes, and County COUNTY policies and procedures related to individuals’ rights to a complaint process and timely compliant resolution. Contractor CONTRACTOR shall comply with the Mental Health Plans (MHPs) Medi-Cal beneficiary and/or Mental Health Services Act problem resolution process. This does not preclude ContractorCONTRACTOR’s commitment to resolve problems or complaints by Medi-Cal beneficiaries at the informal level as simply and quickly as possible. Nothing in this Agreement shall prevent Medi-Cal beneficiaries beneficiaries’ from utilizing the MHPs and other rights and processes regarding complaints and grievances, which are guaranteed by statute. This provision Provision of this Agreement shall not be construed to replace or conflict with the duties of CountyCOUNTY’s Patients’ Rights Advocate as described in Section 5520 of the W & I Code.
Appears in 1 contract
Samples: Agreement for Special Services