Common use of PayPal Actions after Receipt of Your Notification Clause in Contracts

PayPal Actions after Receipt of Your Notification. Once you, Paying User, notify us of any suspected Unauthorized Transaction or Error, or we otherwise learn of one, we will do the following: a. We will conduct an investigation to determine whether there has been an Unauthorized Transaction or Error that is eligible for protection; b. We will complete our investigation within ten (10) Business Days of the date we received your notification of the suspected Unauthorized Transactions or Error. If your Account is new (the first transaction from your Account was less than thirty (30) Business Days from the date you notify us), we may take up to twenty (20) Business Days to complete this investigation. If we need more time, we may take up to forty-five (45) days to complete our investigation (or up to ninety (90) days for new Accounts or a foreign initiated transaction); c. If we decide that we need more time to complete our investigation, we will provisionally credit your Account for the amount of the suspected Unauthorized Transaction or Error. You will receive the provisional credit within ten (10) Business Days of the date we received your notice (or twenty (20) Business Days for new Accounts). This will allow you to have use of the money until we complete the investigation. We will notify you of the provisional credit within two (2) Business Days of the crediting. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) Business Days (or twenty (20) Business Days for new Accounts), we will not provisionally credit your Account; d. We will inform you of our decision within three (3) Business Days after completing our investigation; and e. As soon as we determine that there was indeed an Unauthorized Transaction or Error, we will promptly credit the full amount into your Account within one (1) Business Day of our determination. Or, if you have already received a provisional credit, you will be allowed to retain those amounts.

PayPal Actions after Receipt of Your Notification. Once you, Paying User, you notify us of any suspected Unauthorized Transaction unauthorized transaction or Errorprocessing error, or we otherwise learn of one, we will do the following: a. : • We will conduct an investigation to determine whether there has been an Unauthorized Transaction unauthorized transaction or Error processing error that is eligible for protection; b. . • We will complete our investigation within ten (10) 10 Business Days of the date we received your notification of the suspected Unauthorized Transactions unauthorized transactions or Errorprocessing error. If your Account is new (the first transaction from your Account was less than thirty (30) 30 Business Days from the date you notify us), we may take up to twenty (20) 20 Business Days to complete this investigation. If we need more time, we may take up to forty-five (45) days 45 Days to complete our investigation (or up to ninety (90) days 90 Days for new Accounts Accounts, or if your transaction was at a point of sale where you were physically present, or a foreign initiated transaction); c. . If we decide that we need more time to complete our investigation, we will provisionally credit your Account for the amount of the suspected Unauthorized Transaction or Errorerror. You will receive the provisional credit within ten (10) 10 Business Days of the date we received your notice (or twenty (20) 20 Business Days for new Accounts). This will allow you to have use of the money until we complete the investigation. We will notify you of the provisional credit within two (2) 2 Business Days of the crediting. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) 10 Business Days (or twenty (20) 20 Business Days for new Accounts), we will not provisionally credit your Account; d. . • We will inform you of our decision within three (3) 3 Business Days after completing our investigation; and e. As soon as . If we determine that there was indeed an Unauthorized Transaction or Errorerror, we will promptly credit the full amount of the error into your Account within one (1) 1 Business Day of our determination. Or, if you have already received a provisional credit, you will be allowed to retain those amounts. If we decide that there was not an error, we will include an explanation of our decision in our email to you. If you received a provisional credit, we will remove it from your Account and notify you of the date and amount of the debit. You may request copies of the documents that we used in our investigation.

PayPal Actions after Receipt of Your Notification. Once you, Paying User, notify us of any suspected Unauthorized Transaction or Error, or we otherwise learn of one, we will do the following: a. We will conduct an investigation to determine whether there has been an Unauthorized Transaction or Error that is eligible for protection; b. We will complete our investigation within ten (10) Business Days of the date we received your notification of the suspected Unauthorized Transactions or Error. If your Account is new (the first transaction from your Account was less than thirty (30) Business Days from the date you notify us), we may take up to twenty (20) Business Days to complete this investigation. If we need more time, we may take up to forty-forty- five (45) days to complete our investigation (or up to ninety (90) days for new Accounts or a foreign initiated transaction); c. If we decide that we need more time to complete our investigation, we will provisionally credit your Account for the amount of the suspected Unauthorized Transaction or Error. You will receive the provisional credit within ten (10) Business Days of the date we received your notice (or twenty (20) Business Days for new Accounts). This will allow you to have use of the money until we complete the investigation. We will notify you of the provisional credit within two (2) Business Days of the crediting. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) Business Days (or twenty (20) Business Days for new Accounts), we will not provisionally credit your Account; d. We will inform you of our decision within three (3) Business Days after completing our investigation; and e. As soon as we determine that there was indeed an Unauthorized Transaction or Error, we will promptly credit the full amount into your Account within one (1) Business Day of our determination. Or, if you have already received a provisional credit, you will be allowed to retain those amounts.

PayPal Actions after Receipt of Your Notification. Once you, Paying User, notify us you notifyus of any suspected anysuspected Unauthorized Transaction or Error, or we otherwise learn of one, we will do the following: a. 1. We will conduct an investigation to determine whether there has been an Unauthorized Transaction or Error that is eligible for protection;. b. 2. We will complete our investigation within ten (10) 10 Business Days of the date we received your notification of the suspected Unauthorized Transactions or Error. If your Account is new (the first transaction from your Account was less than thirty (30) 30 Business Days from the date you notify usnotifyus), we may take maytake up to twenty (20) 20 Business Days to complete this investigation. If we need more time, we may take maytake up to forty-five (45) days 45 Days to complete our investigation (or up to ninety (90) days 90 Days for new Accounts or a foreign initiated transaction);. c. 3. If we decide that we need more time to complete our investigation, we will provisionally credit provisionallycredit your Account for the amount of the suspected Unauthorized Transaction or Error. You will receive the provisional credit within ten (10) 10 Business Days of the date we received your notice (or twenty (20) 20 Business Days for new Accounts). This will allow you to have use of the money until moneyuntil we complete the investigation. We will notify you notifyyou of the provisional credit within two (2) 2 Business Days of the crediting. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) 10 Business Days (or twenty (20) 20 Business Days for new Accounts), we will not provisionally credit provisionallycredit your Account;. d. 4. We will inform you of our decision within three (3) 3 Business Days after completing our investigation; and e. As soon as . If we determine that there was indeed an Unauthorized Transaction or Error, we will promptly credit promptlycredit the full amount into your Account within one (1) 1 Business Day of Dayof our determination. Or, if you have already received a provisional credit, you will be allowed to retain those amounts. If we decide that there was not an Unauthorized Transaction or Error, we will include an explanation of our decision in our email to you. If you received a provisional credit, we will remove it from your Account and notifyyou of the date and amount of the debit. You mayrequest copies of the documents that we used in our investigation.