Common use of Performance Auditing Clause in Contracts

Performance Auditing. (If you have included service level requirements in the above section entitled, Other Technical/Functional Requirements, you will want to include a requirement here for your ability to audit the results of the Supplier’s fulfillment of all requirements, Likewise, you may want to include your validation audit of the Supplier’s performance reporting under this Reporting section. It is important, however, that you read the VITA contract prior to developing this section’s content so that conflicts are avoided. Suggested language is provided below, but must be customized for your project.) Authorized User (or name of IV&V contractor, if there is one), will audit the results of Supplier’s service level obligations and performance requirements on a monthly/quarterly basis, within ten (10) days of receipt of Supplier’s self-assessments and service report(s). Any discrepancies will be discussed between the Authorized User and Supplier and any necessary invoice/payment adjustments will be made. If agreement cannot be reached, the Authorized User and Supplier will escalate the matter in accordance with the Escalation provision of the Contract. (If none, you may add your escalation procedure in this section.) Contract No. VA-XXXXXX-XXX, Exhibit D

Appears in 8 contracts

Samples: Information Technology Hardware and Maintenance Contract, Information Technology Hardware and Maintenance Contract, Information Technology Hardware and Maintenance Contract

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Performance Auditing. (If you have included service level requirements in the above section entitled, Other Technical/Functional Requirements, you will want to include a requirement here for your ability to audit the results of the Supplier’s fulfillment of all requirements, Likewise, you may want to include your validation audit of the Supplier’s performance reporting under this Reporting section. It is important, however, that you read the VITA contract prior to developing this section’s content so that conflicts are avoided. Suggested language is provided below, but must be customized for your project.) Authorized User (or name of IV&V contractor, if there is one), will audit the results of Supplier’s service level obligations and performance requirements on a monthly/quarterly basis, within ten (10) days of receipt of Supplier’s self-assessments and service report(s). Any discrepancies will be discussed between the Authorized User and Supplier and any necessary invoice/payment adjustments will be made. If agreement cannot be reached, the Authorized User and Supplier will escalate the matter in accordance with the Escalation provision of the Contract. (If none, you may add your escalation procedure in this section.) Contract No. VA-XXXXXX-XXX, Exhibit D)

Appears in 7 contracts

Samples: Contractual Terms and Conditions, Information Technology Hardware and Maintenance Contract, Information Technology Hardware and Maintenance Contract

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