Performance Delivery Environment (External Sample Clauses

Performance Delivery Environment (External. In updating its assessment of the external environment and its potential impact, the NCT has performed a PESTLE analysis, a SWOT analysis and a Risk Review (as detailed in Section 8). The NCT‟s environment was assessed, taking into consideration the Political, Economic, Social, Technological, Legal / Ethics and Environmental aspects. These trends have informed the development of strategic goals and objectives to steer the organisation on its path to deliver on its mandate. ▪ Ongoing service delivery challenges ▪ More educated and aware consumers ▪ Increased activism regarding public service delivery ▪ Rise in populism with a more militant approach to social change ▪ A more participative government, working closer with grassroots communities ▪ More conflictual collective bargaining environment ▪ Rising influence of BRICSA (Brazil, Russia, India, China, South Africa) ▪ Post-election changes in the political administration ▪ Need for pan-African growth, development and harmonisation of legislation / regulations – Africa Dialogue ▪ Rise of flexible working and tele-commuting ▪ Real potential of a paperless environment ▪ Low cost access to technology and communications devices such as smartphones ▪ More technology players, lower cost of communications and technology ▪ Ease of access to Information requirements ▪ The rise of „big data‟, predictive analytics and intelligent forecasting and reporting tools ▪ Availability of “off the shelf” software to impact ICT process, e.g. recording, tracking and reporting ▪ Increasing sophistication of threats on IT security and HR processes ▪ Increasing cost effective technology for effective records management 1 (415/13) [2014] ZASCA 114 (18 September 2014) Economic Legal and Ethics ▪ The increasingly financially stressed consumer ▪ The ongoing worldwide economic recession ▪ Downward adjustment of economic growth rate ▪ Economic impact of power outages and increasing power costs ▪ Increase in online transactions ▪ Weakening rand ▪ Rising concerns regarding inflation ▪ Recent upward trajectory of interests rates ▪ Financial constraints on the ▇▇▇▇▇▇ ▪ Possibility of further consolidation of public sector entities ▪ The rise of Debt Counsellor initiated bulk filing of cases ▪ Amendments to legislation resulting in increases in the NCT‟s case load ▪ The strategies of other, associated, Regulators ▪ “Twin Peaks” approach to financial regulation ▪ National Credit Act Amendment Act ▪ Changes / Implementation of the Secrecy Bill, K...