Performance Testing Limitations and Excluded Services Sample Clauses

Performance Testing Limitations and Excluded Services. Customer acknowledges that the Sandbox Environment is intended to allow Customer to develop and/or test its instance of the Content Direct System, any permitted integrations to the Content Direct System (including development against the Content Direct Web Services) and configuration updates. Customer further acknowledges that the Sandbox Environment is not intended or engineered to allow Customer to perform high-volume “stress” or performance testing against the Content Direct System (i.e., greater than twenty-five (25) concurrent transactions per business unit) (“Performance Testing”) and, absent CSG’s prior written approval (email acceptable), Customer shall not conduct any Performance Testing. Instead, if Customer wishes to perform Performance Testing, Customer may request that CSG provide Customer with a performance testing environment as provided in Section 3.4 of the Agreement. Customer acknowledges that any conduct of Performance Testing is a material breach of this Agreement and can adversely affect the Content Direct System, which may also affect third parties. If Customer conducts Performance Testing in violation of this Section 4, Customer agrees (i) that CSG shall have the right, without notice, to temporarily suspend Customer’s access to the Sandbox Environment and (ii) to indemnify, defend, reimburse and hold CSG harmless for and from any and all Damages incurred by CSG as a result of Customer’s Performance Testing in the Sandbox Environment that is not pre-approved by CSG in writing (email acceptable). CSG’s support obligations pursuant to this Schedule are subject to the exclusions set forth in Section 6 of Schedule E- – Excluded Services. The Content Direct Services provided by CSG under the Agreement to Customer include DRM Service as provided in this Schedule F. Customer acknowledges that the DRM Service utilizes certain Third Party Products and that the terms and conditions of Customer’s use, rights and remedies shall be governed by the Agreement, as specifically modified by this Schedule F. In the event of any conflict between the terms and conditions of the Agreement and this Schedule F, the terms of this Schedule F shall control. DRM Service—General Overview.