PFPC Responsibilities. Subject to the provisions of this Exhibit B, PFPC shall provide or perform, or shall retain other persons to provide or perform, the following, at PFPC's expense (unless otherwise provided herein): (a) provide all computers, telecommunications equipment, encryption technology and other materials and services reasonably necessary to develop and maintain Internet Account Management to permit persons to be able to view information about a Fund and to permit End-Users with appropriate identification and access codes to perform Inquiries and initiate Transactions; (b) address and mail, at a Fund's expense, notification and promotional mailings and other communications provided by a Fund to Shareholders regarding the availability of Internet Account Management Services; (c) prepare and process new account applications received through Internet Account Management from Shareholders determined by a Fund to be eligible for such services and in connection with such, a Fund agrees as follows: (i) to permit the establishment of Shareholder bank account information over the Internet in order to facilitate purchase activity through the Automated Clearing House ("ACH"); (ii) the ACH prenote process will be waived and the ACH status will be set to active; and (iii) a Fund shall be responsible for any resulting gain/loss liability associated with the ACH process. (d) process the set up of user ID and password, as described in the Internet Account Management Product Guide provided to a Fund, which shall include verification of initial user registration of user ID and password maintaining, changing and forgot password, as well as maintaining user ID security profile; (e) provide installation services which shall include, review and approval of a Fund's network requirements, recommending method of establishing (and, as applicable, cooperate with a Fund to implement and maintain) a hypertext link between Internet Account Management and the Fund Web Site and testing the network connectivity and performance; (f) establish systems to guide, assist and permit End-Users who access Internet Account Management from the Fund Web Site to electronically perform Inquires and create and transmit Transaction requests to PFPC;
Appears in 2 contracts
Samples: Transfer Agency Services Agreement (Allegiant Funds), Transfer Agency Services Agreement (Allegiant Advantage Fund)
PFPC Responsibilities. Subject to the provisions of this Exhibit B, PFPC shall provide or perform, or shall retain other persons to provide or perform, the following, at PFPC's ’s expense (unless otherwise provided herein):
(a) provide all computers, telecommunications equipment, encryption technology and other materials and services reasonably necessary to develop and maintain Internet Account Management IMPRESSNetR to permit persons to be able to view information about a the Fund and to permit End-Users with appropriate identification and access codes to perform Inquiries and initiate Transactions;
(b) address and mail, at a the Fund's ’s expense, notification and promotional mailings and other communications provided by a the Fund to Shareholders regarding the availability of Internet Account Management IMPRESSNetR Services;
(c) prepare and process new account applications received through Internet Account Management IMPRESSNetR from Shareholders determined by a the Fund to be eligible for such services and in connection with such, a the Fund agrees as follows:
(i) to permit the establishment of Shareholder bank account information over the Internet in order to facilitate purchase activity through the Automated Clearing House ("“ACH"”);
(ii) the ACH prenote process will be waived and the ACH status will be set to active; and
(iii) a the Fund shall be responsible for any resulting gain/loss liability associated with the ACH process.
(d) process the set up of user ID and passwordpersonal identification numbers (“PIN”), as described in the Internet Account Management IMPRESSNetR Product Guide provided to a the Fund, which shall include verification of initial user registration identification numbers issued, reset and activation of user ID personalized PIN’s and password maintaining, changing and forgot password, as well as maintaining user ID security profilereissue of new PIN’s in connection with lost PIN’s;
(e) provide installation services which shall include, review and approval of a the Fund's ’s network requirements, recommending method of establishing (and, as applicable, cooperate with a the Fund to implement and maintain) a hypertext link between Internet Account Management IMPRESSNetR and the Fund Web Site and testing the network connectivity and performance;
(f) establish systems to guide, assist and permit End-Users who access Internet Account Management IMPRESSNetR from the Fund Web Site to electronically perform Inquires and create and transmit Transaction requests to PFPC;
(g) deliver to the Fund one (1) copy of the PFPC IMPRESSNetR Product Guide, as well as all updates thereto on a timely basis;
(h) deliver a monthly billing report to the Fund, which shall include a report of Inquiries and Transactions;
(i) provide a form of encryption that is generally available to the public in the United States for standard Internet browsers and establish, monitor and verify firewalls and other security features (commercially reasonable for this type of information and data) and exercise commercially reasonable efforts to attempt to maintain the security and integrity of IMPRESSNetR;
(j) exercise reasonable efforts to maintain all on-screen disclaimers and copyright, trademark and service xxxx notifications, if any, provided by the Fund to PFPC in writing from time to time, and all “point and click” features of IMPRESSNetR relating to Shareholder acknowledgment and acceptance of such disclaimers and notifications;
(k) provide periodic site visitation (hit reports) and other information regarding End-User activity under this Exhibit B as agreed by PFPC and the Fund from time to time;
(l) monitor the telephone lines involved in providing IMPRESSNetR Services and inform the Fund promptly of any malfunctions or service interruptions;
(m) periodically scan PFPC’s Internet interfaces and IMPRESSNetR for viruses and promptly remove any such viruses located thereon; and
(n) maintenance and support of IMPRESSNetR, which includes providing error corrections, minor enhancements and interim upgrades to IMPRESSNetR which are made generally available to IMPRESSNetR customers and providing help desk support to provide assistance to Fund employees with the Fund’s use of IMPRESSNetR; maintenance and support shall not include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by PFPC to IMPRESSNetR clients, as determined solely by PFPC; or (ii) maintenance of customized features. Notwithstanding anything in this Exhibit B or the Agreement to the contrary, the Fund recognizes and acknowledges that (i) a logon I.D. and PIN are required by End-Users to access PFPC’s IMPRESSNetR; (ii) End-User’s Web Browser and ISP must support Secure Socket Layer (SSL) encryption technology; and (iii) PFPC will not provide any software for access to the Internet; software must be acquired from a third-party vendor.
Appears in 2 contracts
Samples: Transfer Agency Agreement (Blackrock Bond Allocation Target Shares), Transfer Agency Agreement (Blackrock Funds)
PFPC Responsibilities. Subject to the provisions of this Exhibit B, PFPC shall provide or perform, or shall retain other persons Persons to provide or perform, the following, at PFPC's expense (unless otherwise provided herein):
(a) provide all computers, telecommunications equipment, encryption technology and other materials and services reasonably necessary to develop and maintain Internet Account Management the PFPC Web Site to permit persons to be able to view information about a the Fund and to permit End-Users Shareholders with appropriate identification and access codes (if required by the Phase II Schedule) to perform Inquiries and initiate Transactions;
(b) address and mail, at a the Fund's expense, notification and promotional mailings and other communications provided by a the Fund to Shareholders regarding the availability of Online Internet Account Management Access Services;
(c) provide e-mail services using at least 40-bit encryption between Shareholders and PFPC's shareholder services representatives for communications only (not to engage in Transactions) with risk disclosure in a form approved by the Fund;
(d) prepare and process new account applications received through for Internet Account Management Services from Shareholders determined by a the Fund to be eligible for such services and in connection with suchissue logon ID, a Fund agrees as follows:
(i) PIN numbers and welcome letters to permit such Shareholders according to the establishment policies of Shareholder bank account information over the Internet in order to facilitate purchase activity through the Automated Clearing House ("ACH");
(ii) the ACH prenote process will be waived and the ACH status will be set to active; and
(iii) a Fund shall be responsible for any resulting gain/loss liability associated with the ACH process.
(d) process the set up of user ID and password, as described in the Internet Account Management Product Guide provided to a Fund, which shall include verification of initial user registration of user ID and password maintaining, changing and forgot password, as well as maintaining user ID security profile;
(e) provide installation services which shall include, review and approval of a Fund's network requirements, recommending method of establishing establish (and, as applicable, cooperate with a the Fund to implement and maintain) a hypertext link between Internet Account Management the PFPC Web Site and the Fund Web Site and testing the network connectivity and performanceSite;
(f) establish systems to guide, assist and permit End-Users Shareholders who access Internet Account Management the PFPC Web Site from the Fund Web Site to electronically perform Inquires and create and transmit Transaction requests to PFPC;
(g) deliver to the Fund three (3) copies of the PFPC Online Internet Access Service User Guide, as well as all updates thereto on a timely basis;
(h) deliver a monthly billing report to the Fund, which shall include a report of Transactions;
(i) provide a form of encryption as agreed by PFPC and the Fund from time to time that is generally available to the public in the U.S. for standard Internet browsers and establish, monitor and verify firewalls and other security features (commercially reasonable for this type of information and data) and exercise commercially reasonable efforts to attempt to maintain the security and integrity of the PFPC Web Site;
Appears in 1 contract
Samples: Sub Transfer Agency Services Agreement (Monument Series Fund Inc)
PFPC Responsibilities. Subject to the provisions of this Exhibit BExhibit, PFPC shall provide or perform, or shall retain other persons to provide or perform, the following, at PFPC's expense (unless otherwise provided herein):
(a) provide all computers, telecommunications equipment, encryption technology and other materials and services reasonably necessary to develop and maintain Internet Account Management IMPRESSNet(R) to permit persons to be able to view information about a the Fund and to permit End-Users with appropriate identification and access codes to perform Inquiries and initiate Transactions;
(b) address and mail, at a the Fund's expense, notification and promotional mailings and other communications provided by a the Fund to Shareholders regarding the availability of Internet Account Management IMPRESSNet(R) Services;
(c) prepare and process new account applications received through Internet Account Management IMPRESSNet(R) from Shareholders determined by a the Fund to be eligible for such services and in connection with such, a the Fund agrees as follows:
(i) to permit the establishment of Shareholder bank account information over the Internet in order to facilitate purchase activity through the Automated Clearing House ("ACH")House;
(ii) the ACH prenote process will be waived and the ACH status will be set to active; and;
(iii) a the Fund shall be responsible for any resulting gain/loss liability associated with the ACH process.;
(iv) the maximum permitted initial purchase amount shall be $50,000.00;
(d) process the set up of user ID and passwordpersonal identification numbers ("PIN"), as described in the Internet Account Management IMPRESSNet(R) Product Guide provided to a the Fund, which shall include verification of initial user registration identification numbers issued and activation of user ID personalized PIN's. The Fund shall be responsible for resetting PIN's and password maintaining, changing and forgot password, as well as maintaining user ID security profilereissuing new PIN's in connection with lost PIN's;
(e) provide installation services which shall include, include review and approval of a the Fund's network requirements, recommending a method of establishing (and, as applicable, cooperate cooperation with a the Fund to implement and maintain) a hypertext link between Internet Account Management IMPRESSNet(R) and the Fund Web Site and testing of the network connectivity and performance;
(f) establish systems to guide, assist and permit End-Users who access Internet Account Management IMPRESSNet(R) from the Fund Web Site to electronically perform Inquires and create and transmit Transaction requests to PFPC;
Appears in 1 contract
Samples: Transfer Agency Services Agreement (Atlas Insurance Trust)
PFPC Responsibilities. Subject to the provisions of this Exhibit BB and the Agreement, PFPC shall provide or perform, or shall retain other persons to provide or perform, the following, at PFPC's expense (unless otherwise provided herein):
(a) provide all computers, telecommunications equipment, encryption technology and other materials and services reasonably necessary to develop and maintain Internet Account Management IMPRESSNet.com-Registered Trademark- to permit persons to be able to view information about a the Fund and to permit End-Users with appropriate identification and access codes to perform Inquiries and initiate Transactions;
(b) address and mail, at a the Fund's expense, notification and promotional mailings and other communications provided by a the Fund to Financial Intermediaries and/or Shareholders regarding the availability of Internet Account Management IMPRESSNet.com-Registered Trademark- Services;
(c) upon availability of such service, prepare and process new account applications received through Internet Account Management IMPRESSNet.com-Registered Trademark- from Shareholders determined by a the Fund to be eligible for such services and in connection with such, a Fund agrees as follows:
(i) to permit the establishment of Shareholder bank account information over the Internet in order to facilitate purchase activity through the Automated Clearing House ("ACH")services;
(ii) the ACH prenote process will be waived and the ACH status will be set to active; and
(iii) a Fund shall be responsible for any resulting gain/loss liability associated with the ACH process.
(d) process the set up of user ID and passwordpersonal identification numbers ("PIN"), as described in the Internet Account Management IMPRESSNet.com-Registered Trademark- Product Guide provided to a the Fund, which shall include verification of initial user registration of user ID identification numbers issued, reset and password maintaining, changing activate personalized PIN's and forgot password, as well as maintaining user ID security profilereissue new PIN's in connection with lost PIN's;
(e) provide installation services which shall include, review and approval of a the Fund's network requirements, recommending method of establishing (and, as applicable, cooperate with a the Fund to implement and maintain) a hypertext link between Internet Account Management IMPRESSNet.com-Registered Trademark- and the Fund Web Site and testing the network connectivity and performance;
(f) establish systems to guide, assist and permit End-Users who access Internet Account Management IMPRESSNet.com-Registered Trademark- from the Fund Web Site to electronically perform Inquires and create and transmit Transaction requests to PFPC;
Appears in 1 contract
PFPC Responsibilities. Subject to the provisions of this Exhibit BExhibit, PFPC shall provide or perform, or shall retain other persons to provide or perform, the following, at PFPC's expense (unless otherwise provided herein):
(a) provide all computers, telecommunications equipment, encryption technology and other materials and services reasonably necessary to develop and maintain Internet Account Management IMPRESSNET(R) to permit persons to be able to view information about a the Fund and to permit End-Users with appropriate identification and access codes to perform Inquiries and initiate Transactions;
(b) address and mail, at a the Fund's expense, notification and promotional mailings and other communications provided by a the Fund to Shareholders regarding the availability of Internet Account Management IMPRESSNET(R) Services;
(c) prepare and process new account applications received through Internet Account Management IMPRESSNet(R) from Shareholders determined by a the Fund to be eligible for such services and in connection with such, a the Fund agrees as follows:
(i) to permit the establishment of Shareholder bank account information over the Internet in order to facilitate purchase activity through the Automated Clearing House ("ACH")House;
(ii) the ACH prenote process will be waived and the ACH status will be set to active; and;
(iii) a the Fund shall be responsible for any resulting gain/loss liability associated with the ACH process.;
(iv) the maximum permitted initial purchase amount shall be $50,000.00;
(d) process the set up of user ID and passwordpersonal identification numbers ("PIN"), as described in the Internet Account Management IMPRESSNET(R) Product Guide provided to a the Fund, which shall include verification of initial user registration identification numbers issued and activation of user ID personalized PIN's. The Fund shall be responsible for resetting PIN's and password maintaining, changing and forgot password, as well as maintaining user ID security profilereissuing new PIN's in connection with lost PIN's;
(e) provide installation services which shall include, include review and approval of a the Fund's network requirements, recommending a method of establishing (and, as applicable, cooperate cooperation with a the Fund to implement and maintain) a hypertext link between Internet Account Management IMPRESSNET(R) and the Fund Web Site and testing of the network connectivity and performance;
(f) establish systems to guide, assist and permit End-Users who access Internet Account Management IMPRESSNET(R) from the Fund Web Site to electronically perform Inquires and create and transmit Transaction requests to PFPC;
Appears in 1 contract
PFPC Responsibilities. Subject to the provisions of this Exhibit B, PFPC shall provide or perform, or shall retain other persons to provide or perform, the following, at PFPC's expense (unless otherwise provided herein):
(a) provide all computers, telecommunications equipment, encryption technology and other materials and services reasonably necessary to develop and maintain Internet Account Management IMPRESSNet(R) to permit persons to be able to view information about a the Fund and to permit End-Users with appropriate identification and access codes to perform Inquiries and initiate Transactions;
(b) address and mail, at a the Fund's expense, notification and promotional mailings and other communications provided by a the Fund to Shareholders regarding the availability of Internet Account Management IMPRESSNet(R) Services;
(c) prepare and process new account applications received through Internet Account Management IMPRESSNet(R) from Shareholders determined by a the Fund to be eligible for such services and in connection with such, a the Fund agrees as follows:
(i) to permit the establishment of Shareholder bank account information over the Internet in order to facilitate purchase activity through the Automated Clearing House ("ACH");
(ii) the ACH prenote process will be waived and the ACH status will be set to active; and
(iii) a the Fund shall be responsible for any resulting gain/loss liability associated with the ACH process.
(d) process the set up of user ID and passwordpersonal identification numbers ("PIN"), as described in the Internet Account Management IMPRESSNet(R) Product Guide provided to a the Fund, which shall include verification of initial user registration identification numbers issued, reset and activation of user ID personalized PIN's and password maintaining, changing and forgot password, as well as maintaining user ID security profilereissue of new PIN's in connection with lost PIN's;
(e) provide installation services which shall include, review and approval of a Fund's network requirements, recommending method of establishing (and, as applicable, cooperate with a Fund to implement and maintain) a hypertext link between Internet Account Management and the Fund Web Site and testing the network connectivity and performance;
(f) establish systems to guide, assist and permit End-Users who access Internet Account Management from the Fund Web Site to electronically perform Inquires and create and transmit Transaction requests to PFPC;
Appears in 1 contract
Samples: Transfer Agency Agreement (BlackRock Variable Series Funds, Inc.)
PFPC Responsibilities. Subject to the provisions of this Exhibit BB and the Agreement, PFPC shall provide or perform, or shall retain other persons to provide or perform, the following, at PFPC's expense (unless otherwise provided herein):
(a) provide all computers, telecommunications equipment, encryption technology and other materials materials, services, equipment and services software reasonably necessary to develop and maintain Internet Account Management IMPRESSNet(R) to permit persons to be able to view information about a the Fund and to permit End-Users with appropriate identification and access codes to perform Inquiries and initiate Transactions; PFPC will use commercially reasonable efforts to make IMPRESSNet(R) and the functionality which allows End Users to perform Inquiries and initiate Transactions available 24 hours a day, seven days a week, 365 days a year (other than for a reasonable amount of time for standard scheduled maintenance of which advance notice is provided);
(b) if requested by the Fund, address and mail, at a the Fund's expense, notification and promotional mailings and other communications provided by a the Fund to Financial Intermediaries and/or Shareholders regarding the availability of Internet Account Management IMPRESSNet(R) Services;
(c) if requested by the Fund, PFPC shall prepare and process new account applications received through Internet Account Management IMPRESSNet(R) from Shareholders determined by a the Fund to be eligible for such services and in connection with such, a the Fund agrees as follows:
(i) to permit the establishment of Shareholder bank account information over the Internet in order to facilitate purchase activity through the Automated Clearing House ("ACH")House;
(ii) the ACH prenote process will be waived and the ACH status will be set to active; and;
(iii) a the Fund shall be responsible for any resulting gain/loss liability associated with the ACH process
(iv) the maximum permitted initial purchase amount shall be $50,000.;
(d) on a timely basis, process the set up of user ID and passwordpersonal identification numbers ("PIN"), as described in the Internet Account Management IMPRESSNet(R) Product Guide provided to a the Fund, for the agents of the Fund which are identified by the Fund as an authorized agent to access IMPRESSNet(R) on the Fund's behalf, Shareholders and/or Financial Intermediaries, as applicable, which shall include verification of initial user registration of user ID identification numbers issued, reset and password maintaining, changing activate personalized PIN's and forgot password, as well as maintaining user ID security profilereissue new PIN's in connection with lost PIN's;
(e) provide installation services services, which shall include, include review and approval of a the Fund's network requirements, recommending method of establishing (and, as applicable, cooperate with a the Fund to implement and maintain) a hypertext link between Internet Account Management IMPRESSNet(R) and the Fund Web Site and testing the network connectivity and performance;
(f) establish systems to guide, assist and permit End-Users who access Internet Account Management IMPRESSNet(R) from the Fund Web Site to electronically perform Inquires and create and transmit Transaction requests to PFPC;
(g) deliver to the Fund one (1) copy of the PFPC IMPRESSNet(R)Product Guide, as well as all updates thereto on a timely basis;
(h) deliver a monthly billing report to the Fund, which shall include a report of Inquiries and Transactions;
(i) provide a form of encryption that is generally available to the public in the U.S. for standard Internet browsers and establish, monitor and verify firewalls and other security features (commercially reasonable for this type of information and data) and exercise commercially reasonable efforts to maintain the security and integrity of IMPRESSNet(R);
(j) maintain all on-screen disclaimers and copyright, trademark and service mark notifications, if any, provided by the Fund to PFPC in writinx from time to time, and all "point and click" features of IMPRESSNet(R) relating to End User acknowledgment and acceptance of such disclaimers and notifications;
(k) provide periodic reports of site visitation (hit reports) and other information regarding End-User activity under this Agreement as agreed by PFPC and the Fund from time to time;
(l) monitor the telephone lines involved in providing IMPRESSNet(R)Services and inform the Fund promptly of any malfunctions or service interruptions;
(m) PFPC shall periodically scan its Internet interfaces and IMPRESSNet(R)for viruses and promptly remove any such viruses located thereon;
(n) maintenance and support of IMPRESSNet(R), which includes providing error corrections, enhancements and upgrades to IMPRESSNet.com(R) which are made generally available to IXXXXXXXxx(X) xustomers and providing help desk support to provide assistance to Fund representatives with their use of IMPRESSNet(R); Maintenance and support shall NOT include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by PFPC to IMPRESSNet(R) clients, as determined solely by PFPC; or (ii) maintenance of customized features, unless otherwise agreed upon by the parties in writing; and
(o) the Fund recognizes and acknowledges that (i) a logon I.D. and PIN are required by End-Users to access PFPC's IMPRESSNet(R); (ii) End-User's Web Browser and ISP must support Secure Sockets Layer (SSL) encryption technology; and (iii) PFPC will not provide any software for access to the Internet; software must be acquired from a third-party vendor.
Appears in 1 contract
PFPC Responsibilities. Subject to the provisions of this Exhibit BA, PFPC shall provide or perform, or shall retain other persons Persons to provide or perform, the following, at PFPC's expense (unless otherwise provided herein):
(a) provide all computers, telecommunications equipment, encryption technology and other materials and services reasonably necessary to develop and maintain Internet Account Management the PFPC Web Site to permit persons to be able to view information about a the Fund and to permit End-Users Shareholders with appropriate identification and access codes (if required by the Phase II Schedule) to perform Inquiries and initiate Transactions;
(b) address and mail, at a the Fund's expense, notification and promotional mailings and other communications provided by a the Fund to Shareholders regarding the availability of Online Internet Account Management Access Services;
(c) provide e-mail services using at least 40-bit encryption between Shareholders and PFPC's shareholder services representatives for communications only (not to engage in Transactions) with risk disclosure in a form approved by the Fund;
(d) prepare and process new account applications received through for Internet Account Management Services from Shareholders determined by a the Fund to be eligible for such services and in connection with suchissue logon ID, a Fund agrees as follows:
(i) PIN numbers and welcome letters to permit such Shareholders according to the establishment policies of Shareholder bank account information over the Internet in order to facilitate purchase activity through the Automated Clearing House ("ACH");
(ii) the ACH prenote process will be waived and the ACH status will be set to active; and
(iii) a Fund shall be responsible for any resulting gain/loss liability associated with the ACH process.
(d) process the set up of user ID and password, as described in the Internet Account Management Product Guide provided to a Fund, which shall include verification of initial user registration of user ID and password maintaining, changing and forgot password, as well as maintaining user ID security profile;
(e) provide installation services which shall include, review and approval of a Fund's network requirements, recommending method of establishing establish (and, as applicable, cooperate with a the Fund to implement and maintain) a hypertext link between Internet Account Management the PFPC Web Site and the Fund Web Site and testing the network connectivity and performanceSite;
(f) establish systems to guide, assist and permit End-Users Shareholders who access Internet Account Management the PFPC Web Site from the Fund Web Site to electronically perform Inquires and create and transmit Transaction requests to PFPC;
(g) deliver to the Fund three (3) copies of the PFPC Online Internet Access Service User Guide, as well as all updates thereto on a timely basis;
(h) deliver a monthly billing report to the Fund, which shall include a report of Transactions;
(i) provide a form of encryption as agreed by PFPC and the Fund from time to time that is generally available to the public in the U.S. for standard Internet browsers and establish, monitor and verify firewalls and other security features (commercially reasonable for this type of information and data) and exercise commercially reasonable efforts to attempt to maintain the security and integrity of the PFPC Web Site;
Appears in 1 contract
Samples: Transfer Agency Services Agreement (Pax World Money Market Fund Inc)
PFPC Responsibilities. Subject to the provisions of this Exhibit BB and the Agreement, PFPC shall provide or perform, or shall retain other persons to provide or perform, the following, at PFPC's expense (unless otherwise provided herein):
(a) provide all computers, telecommunications equipment, encryption technology and other materials materials, services, equipment and services software reasonably necessary to develop and maintain Internet Account Management IMPRESSNet(R) to permit persons to be able to view information about a the Fund and to permit End-Users with appropriate identification and access codes to perform Inquiries and initiate Transactions; PFPC will use commercially reasonable: efforts to make IMPRESSNet(R) and the functionality which allows End Users to perform Inquiries and initiate Transactions available 24 hours a day, seven days a week, 365 days a year (other than for a reasonable amount of time for standard scheduled maintenance of which advance notice is provided);
(b) if requested by the Fund, address and mail, at a the Fund's expense, notification and promotional mailings and other communications provided by a the Fund to Financial Intermediaries and/or Shareholders regarding the availability of Internet Account Management IMPRESSNet(R) Services;
(c) if requested by the Fund, PFPC shall prepare and process new account applications received through Internet Account Management IMPRESSNet(R) from Shareholders determined by a the Fund to be eligible for such services and in connection with such, a the Fund agrees as follows:
(i) to permit the establishment of Shareholder bank account information over the Internet in order to facilitate purchase activity through the Automated Clearing House ("ACH");
House; (ii) the ACH prenote process will be waived and the ACH status will be set to active; and
(iii) a the Fund shall be responsible for any resulting gain/loss liability associated with the ACH processprocess (iv) the maximum permitted initial purchase amount shall be $50,000.;
(d) on a timely basis, process the set up of user ID and passwordpersonal identification numbers ("PIN"), as described in the Internet Account Management IMPRESSNet(R) Product Guide provided to a the Fund, for the agents of the Fund which are identified by the Fund as an authorized agent to access IMPRESSNet(R) on the Fund's behalf, Shareholders and/or Financial Intermediaries, as applicable, which shall include verification of initial user registration of user ID identification numbers issued, reset and password maintaining, changing activate personalized PIN's and forgot password, as well as maintaining user ID security profilereissue new PIN's in connection with lost PIN's;
(e) provide installation services services, which shall include, include review and approval of a the Fund's network requirements, recommending method of establishing (and, as applicable, cooperate with a the Fund to implement and maintain) a hypertext link between Internet Account Management IMPRESSNet(R) and the Fund Web Site and testing the network connectivity and performance;
(f) establish systems to guide, assist and permit End-Users who access Internet Account Management IMPRESSNet(R) from the Fund Web Site to electronically perform Inquires and create and transmit Transaction requests to PFPC;
(g) deliver to the Fund one (1) copy of the PFPC IMPRESSNet(R) Product Guide, as well as all updates thereto on a timely basis;
(h) deliver a monthly billing report to the Fund, which shall include a report of Inquiries and Transactions;
(i) provide a form of encryption that is generally available to the public in the U.S. for standard Internet browsers and establish, monitor and verify firewalls and other security features (commercially reasonable for this type of information and data) and exercise commercially reasonable efforts to maintain the security and integrity of IMPRESSNet(R);
(j) maintain all on-screen disclaimers and copyright, trademark and service xxxx notifications, if any, provided by the Fund to PFPC in writing from time to time, and all "point and click" features of IMPRESSNet(R) relating to End User acknowledgment and acceptance of such disclaimers and notifications;
(k) provide periodic reports of site visitation (hit reports) and other information regarding End-User activity under this Agreement as agreed by PFPC and the Fund from time to time;
(1) monitor the telephone lines involved in providing IMPRESSNet(R) Services and inform the Fund promptly of any malfunctions or service interruptions;
Appears in 1 contract
Samples: Transfer Agency Services Agreement (Mackenzie Investment Management Inc)
PFPC Responsibilities. Subject to the provisions of this Exhibit B, PFPC shall provide or perform, or shall retain other persons to provide or perform, the following, at PFPC's expense (unless otherwise provided herein):
(a) provide Provide all computers, telecommunications equipment, encryption technology and other materials and services reasonably necessary to develop and maintain Internet Account Management the Portal to permit persons to be able to view information about a Fund and to permit End-Users with appropriate identification and access codes to perform Inquiries and initiate Transactionsthe functions more fully described in the Implementation Services Specifications;
(b) address and mail, at a Fund's expense, notification and promotional mailings and other communications provided by a Fund to Shareholders regarding the availability of Internet Account Management Services;
(c) prepare and process new account applications received through Internet Account Management from Shareholders determined by a Fund to be eligible for such services and in connection with such, a Fund agrees as follows:
(i) to permit the establishment of Shareholder bank account information over the Internet in order to facilitate purchase activity through the Automated Clearing House ("ACH");
(ii) the ACH prenote process will be waived and the ACH status will be set to active; and
(iii) a Fund shall be responsible for any resulting gain/loss liability associated with the ACH process.
(d) process the set up of user ID and password, as described in the Internet Account Management Product Guide provided to a Fund, which shall include verification of initial user registration of user ID and password maintaining, changing and forgot password, as well as maintaining user ID security profile;
(e) provide Provide installation services which shall include, review and approval of a the Fund's network requirements, recommending method of establishing (and, as applicable, cooperate with a the Fund to implement and maintain) a hypertext link between the Internet Account Management Site and the Fund Web Site and testing the network connectivity and performance;
(fc) establish Establish systems to guide, assist and permit End-Users who access the Internet Account Management Site from the Fund Web Site to electronically perform Inquires Inquiries and create and transmit Transaction requests to PFPC;
(d) Provide a form of encryption that is generally available to the public in the U.S. for standard Internet browsers and establish, monitor and verify firewalls and other security features (commercially reasonable for this type of information and data) and exercise commercially reasonable efforts to attempt to maintain the security and integrity of the Internet Site;
(e) Maintain and promptly update all on-screen disclaimers, privacy policies or notices, and copyright, trademark and service xxxx notifications, if any, provided by Fund to PFPC in writing from time to time, and all "point and click" features of the Internet Site relating to Client acknowledgments and acceptance of such disclaimers and notifications. PFPC shall track and maintain records of Client acknowledgments and acceptance of such disclaimers and notifications such that Fund shall be able to associate a specific Client with a specific acknowledgement and acceptance;
(f) Monitor data communication lines involved in providing the Internet Services and inform the Fund promptly of any detected malfunctions or service interruptions;
(g) Scan PFPC's Internet interfaces and the Internet Services for viruses and promptly remove any such viruses detected thereon; and
(h) Maintain and support of the Internet Services, which includes providing error corrections, minor enhancements and interim upgrades to the Internet Services which are made generally available to Internet Services customers and providing help desk support to provide assistance to Fund employees with the Fund' use of the Internet Services; maintenance and support shall NOT include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by PFPC to Internet Services clients, as determined solely by PFPC; or (ii) maintenance of customized features. Notwithstanding anything in this Exhibit B or the Agreement to the contrary, the Fund recognize and acknowledge that (i) a logon End-User ID and password are required by End-Users to access the Internet Services; (ii) End-User's Web Browser and ISP must support Secure Sockets Layer (SSL) encryption technology; and (iii) PFPC will not provide any software for access to the Internet, and that such software must be acquired by the Fund or End-User from a third-party vendor at Fund's or End-User's sole cost and expense.
Appears in 1 contract
Samples: Transfer Agency Services Agreement (JNL Investors Series Trust)
PFPC Responsibilities. Subject to the provisions of this Exhibit BC and the Agreement, PFPC shall provide or perform, or shall retain other persons to provide or perform, the following, at PFPC's expense (unless otherwise provided herein):
(a) provide all computers, telecommunications equipment, encryption technology and other materials and services reasonably necessary to develop and maintain Internet Account Management IMPRESSNet(R) to permit persons to be able to view information about a the Fund and to permit End-Users with appropriate identification and access codes to perform request Inquiries and initiate Transactions;
(b) address and mailat least one consistent return hypertext link from IMPRESSNet(R) to a page within the Fund Web Site designated by the Fund, which shall be displayed subject to the mutual agreement of the parties;
(c) at a the Fund's expense, and with the Fund's approval, notification and promotional mailings and other communications provided by a the Fund to Shareholders regarding the availability of Internet Account Management IMPRESSNet(R) Services;
(cd) PFPC shall prepare and process new account applications received through Internet Account Management IMPRESSNet(R) from Shareholders determined by a the Fund to be eligible for such services and in connection with such, a the Fund agrees as follows:
(i) to permit the establishment of Shareholder bank account information over the Internet in order to facilitate purchase activity through the Automated Clearing House ("ACH")House;
(ii) the ACH prenote process will be waived and the ACH status will be set to active; and;
(iii) a the Fund shall be responsible for any resulting gain/loss liability associated with the ACH process.
(div) process the maximum permitted initial purchase amount shall be [$ ].]
(e) the set up of user ID and passwordpersonal identification numbers ("PIN's"), as described in the Internet Account Management IMPRESSNet(R) Product Guide provided to a the Fund, which shall include verification of initial user registration identification numbers issued, resetting and activation of user ID personalized PIN's and password maintaining, changing and forgot password, as well as maintaining user ID security profilereissuance of new PIN's in the case of lost PIN's;
(ef) provide installation services services, which shall include, review include reviewing and approval of a approving the Fund's network requirements, recommending a method of establishing (and, as applicable, cooperate cooperating with a the Fund to implement and maintain) a hypertext link between Internet Account Management IMPRESSNet(R) and the Fund Web Site and testing the network connectivity and performance;
(fg) establish the establishment of systems to guide, assist and permit End-Users who access Internet Account Management IMPRESSNet(R) from the Fund Web Site to electronically perform Inquires Inquiries and create and transmit Transaction requests to PFPC;
(h) delivery to the Fund of one (1) copy of the PFPC IMPRESSNet(R)Product Guide, as well as all updates thereto on a timely basis;
(i) delivery of monthly billing reports to the Fund, which shall include reports of Inquiries and Transactions processed on a monthly basis;
(j) a form of encryption that is generally available to the public in the U.S. for standard Internet browsers and shall establish, monitor and verify firewalls and other security features in a commercially reasonable manner and shall exercise commercially reasonable efforts to maintain the security and integrity of the PFPC Web Site and the End-User Data, in accordance with the Fund's specifications;
(k) maintenance of all on-screen disclaimers, including, without limitation, copyright, trademark and service xxxx notifications provided by the Fund to PFPC in writing from time to time, and all "point and click" features of the PFPC Web Site relating to Shareholder acknowledgment and acceptance of such disclaimers and notifications;
(l) monthly site visitation (hit reports) and other information regarding End-User activity under this Agreement, and as agreed by PFPC and the Fund from time to time;
(m) monitoring of the telephone lines involved in providing IMPRESSNet(R)Services and shall inform the Fund promptly of and correct any malfunctions or service interruptions;
(n) periodic scanning of its Internet interfaces and IMPRESSNet(R)for viruses and shall promptly remove any such viruses located thereon;
(o) maintenance and support of IMPRESSNet(R), which shall include providing error corrections, minor enhancements and interim upgrades to IMPRESSNet(R) made generally available to IMPRESSNet(R) customers and providing help desk support during the hours of 7:00 a.m. - 7:00 p.m., Eastern Standard Time, Monday through Friday, and 7:00 a.m. - 5:00 p.m., Eastern Standard Time, on Saturday (other than down-time during such hours for scheduled maintenance) to assist Fund employees and End Users in furtherance of the Fund's use of IMPRESSNet(R); Maintenance and support shall not include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by PFPC to IMPRESSNet(R) clients, as determined solely by PFPC; or (ii) maintenance of customized features; and
(p) access to IMPRESSNet(R) by End-Users via a logon I.D. and PIN twenty-four (24) hours per day, each day of the year (excluding down time for routine maintenance), which shall be secured and protected from unauthorized use by commercially reasonable means, including Secure Sockets Layer (SSL) encryption technology.
(q) the Fund recognizes and acknowledges that (i) End User's Web Browser and ISP must support SSL encryption technology; and (ii) PFPC will not provide any software for access to the Internet; software must be acquired from a third party vendor.
Appears in 1 contract
Samples: Transfer Agency Services Agreement (Axa Premier Funds Trust)