PFPC Responsibilities. Subject to the provisions of this Exhibit B, PFPC shall provide or perform, or shall retain other persons to provide or perform, the following, at PFPC’s expense (unless otherwise provided herein): (a) provide all computers, telecommunications equipment, encryption technology and other materials and services reasonably necessary to develop and maintain the Internet Account Management Services to permit persons to be able to view information about the GE Fund Products and to permit End-Users with appropriate identification and access codes to perform Inquiries and initiate Transactions; (b) address and mail, at the GE Fund Products’ expense, notification and promotional mailings and other communications provided by the GE Fund Products to Shareholders regarding the availability of the Internet Account Management Services; (c) prepare and process new account applications received through the Internet Account Management Services from Shareholders determined by the GE Fund Products to be eligible for such services and in connection with such, the GE Fund Products agree as follows: (i) to permit the establishment of Shareholder bank account information over the Internet in order to facilitate purchase activity through the Automated Clearing House (“ACH”); (ii) the ACH prenote process will be waived and the ACH status will be set to active; and (iii) the GE Fund Products shall be responsible for any resulting gain/loss liability associated with the ACH process. (d) process the set up of personal identification numbers (“PIN”), as described in the Internet Account Management Services Product Guide provided to the GE Fund Products, which shall include verification of initial identification numbers issued, reset and activation of personalized PIN’s and reissue of new PIN’s in connection with lost PIN’s; (e) provide installation services which shall include, review and approval of the GE Fund Products’ network requirements, recommending method of establishing (and, as applicable, cooperate with the GE Fund Products to implement and maintain) a hypertext link between the Internet Account Management Services Site and the GE Fund Product Website and testing the network connectivity and performance; (f) establish systems to guide, assist and permit End-Users who access the Internet Account Management Services Site from the GE Fund Product Website to electronically perform Inquiries and create and transmit Transaction requests to PFPC;
Appears in 6 contracts
Samples: Transfer Agency Services Agreement, Transfer Agency Services Agreement (Elfun Global Fund), Transfer Agency Services Agreement (Ge Institutional Funds)
PFPC Responsibilities. Subject to the provisions of this Exhibit B, PFPC shall provide or perform, or shall retain other persons to provide or perform, the following, at PFPC’s expense (unless otherwise provided herein):
(a) provide all computers, telecommunications equipment, encryption technology and other materials and services reasonably necessary to develop and maintain the Internet Account Management Services IMPRESSNetR to permit persons to be able to view information about the GE each Fund Products and to permit End-Users with appropriate identification and access codes to perform Inquiries and initiate Transactions;
(b) address and mail, at the GE Fund Products’ each Fund’s expense, notification and promotional mailings and other communications provided by the GE a Fund Products to Shareholders regarding the availability of the Internet Account Management IMPRESSNetR Services;
(c) prepare and process new account applications received through the Internet Account Management Services IMPRESSNet® from Shareholders determined by the GE a Fund Products to be eligible for such services and in connection with such, the GE each Fund Products agree agrees as follows:
(i) to permit the establishment of Shareholder bank account information over the Internet in order to facilitate purchase activity through the Automated Clearing House (“ACH”);
(ii) the ACH prenote process will be waived and the ACH status will be set to active; and
(iii) the GE a Fund Products shall be responsible for any resulting gain/loss liability associated with the ACH process.
(d) process the set up of personal identification numbers (“PIN”), as described in the Internet Account Management Services IMPRESSNetR Product Guide provided to the GE Fund ProductsFund, which shall include verification of initial identification numbers issued, reset and activation of personalized PIN’s and reissue of new PIN’s in connection with lost PIN’s;
(e) provide installation services which shall include, review and approval of the GE Fund Products’ a Fund’s network requirements, recommending method of establishing (and, as applicable, cooperate with the GE a Fund Products to implement and maintain) a hypertext link between the Internet Account Management Services Site IMPRESSNetR and the GE Fund Product Website Web Site and testing the network connectivity and performance;
(f) establish systems to guide, assist and permit End-Users who access the Internet Account Management Services Site IMPRESSNetR from the GE Fund Product Website Web Site to electronically perform Inquiries Inquires and create and transmit Transaction requests to PFPC;
(g) deliver to a Fund one (1) copy of the PFPC IMPRESSNetR Product Guide, as well as all updates thereto on a timely basis;
(h) deliver a monthly billing report to a Fund, which shall include a report of Inquiries and Transactions;
(i) provide a form of encryption that is generally available to the public in the U.S. for standard Internet browsers and establish, monitor and verify firewalls and other security features (commercially reasonable for this type of information and data) and exercise commercially reasonable efforts to attempt to maintain the security and integrity of IMPRESSNetR;
(j) exercise reasonable efforts to maintain all on-screen disclaimers and copyright, trademark and service xxxx notifications, if any, provided by a Fund to PFPC in writing from time to time, and all “point and click” features of IMPRESSNetR relating to Shareholder acknowledgment and acceptance of such disclaimers and notifications;
(k) provide periodic site visitation (hit reports) and other information regarding End-User activity under this Exhibit B as agreed by PFPC and the Fund from time to time;
(l) monitor the telephone lines involved in providing IMPRESSNetR Services and inform the Fund promptly of any malfunctions or service interruptions;
(m) periodically scan PFPC’s Internet interfaces and IMPRESSNetR for viruses and promptly remove any such viruses located thereon; and
(n) maintenance and support of IMPRESSNetR, which includes providing error corrections, minor enhancements and interim upgrades to IMPRESSNetR which are made generally available to IMPRESSNetR customers and providing help desk support to provide assistance to Fund employees with a Fund’s use of IMPRESSNetR; maintenance and support shall not include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by PFPC to IMPRESSNetR clients, as determined solely by PFPC; or (ii) maintenance of customized features. Notwithstanding anything in this Exhibit B or the Agreement to the contrary, each Fund recognizes and acknowledges that (i) a logon I.D. and PIN are required by End-Users to access PFPC’s IMPRESSNetR; (ii) End-User’s Web Browser and ISP must support Secure Sockets Layer (SSL) encryption technology; and (iii) PFPC will not provide any software for access to the Internet; software must be acquired from a third-party vendor.
Appears in 3 contracts
Samples: Transfer Agency Services Agreement (Managers Trust Ii), Transfer Agency Services Agreement (Managers Amg Funds), Transfer Agency Services Agreement (Managers Funds)
PFPC Responsibilities. Subject to the provisions of this Exhibit BC, PFPC shall provide or perform, or shall retain other persons to provide or perform, the following, at PFPC’s 's expense (unless otherwise provided herein):
(a) provide all computers, telecommunications equipment, encryption technology and other materials and services reasonably necessary to develop and maintain the Internet Account Management Services IMPRESSNet(R) to permit persons to be able to view information about the GE Fund Products and to permit End-Users with appropriate identification and access codes to perform Inquiries and initiate Transactions;
(b) address and mail, at the GE Fund Products’ expenseexpense of the Fund, notification and promotional mailings and other communications provided by the GE Fund Products to Shareholders regarding the availability of the Internet Account Management IMPRESSNet(R) Services;
(c) prepare and process new account applications received through the Internet Account Management Services IMPRESSNet(R) from Shareholders determined by the GE Fund Products to be eligible for such services and in connection with such, the GE Fund Products agree agrees as follows:
(i) to permit the establishment of Shareholder bank account information over the Internet in order to facilitate purchase activity through the Automated Clearing House (“"ACH”");
; (ii) the ACH prenote process will be waived and the ACH status will be set to active; and
and (iii) the GE Fund Products shall be responsible for any resulting gain/loss liability associated with the ACH process.
(d) process the set up of personal identification numbers (“PIN”"PINs"), as described in the Internet Account Management Services IMPRESSNet(R) Product Guide provided to the GE Fund ProductsFund, which shall include verification of initial identification numbers issued, reset and activation of personalized PIN’s PINs and reissue of new PIN’s PINs in connection with lost PIN’sPINs;
(e) provide installation services which shall include, review and approval of the GE Fund Products’ Fund's network requirements, recommending method recommendation of methods of establishing (and, as applicable, cooperate with the GE Fund Products to implement and maintain) a hypertext link between the Internet Account Management Services Site IMPRESSNet(R) and the GE Fund Product Website Web Site and testing the network connectivity and performance;
(f) establish systems to guide, assist and permit End-Users who access the Internet Account Management Services Site IMPRESSNet(R) from the GE Fund Product Website Web Site to electronically perform Inquiries Inquires and create and transmit Transaction requests to PFPC;
Appears in 1 contract
PFPC Responsibilities. Subject to the provisions of this Exhibit BSchedule E, PFPC shall provide or perform, or shall retain other persons to provide or perform, the following, at PFPC’s expense (unless otherwise provided herein):
(a) provide all computers, telecommunications equipment, encryption technology and other materials and services reasonably necessary to develop and maintain the Internet Account Management Services IMPRESSNetR to permit persons to be able to view information about the GE Fund Products Trust and to permit End-Users with appropriate identification and access codes to perform Inquiries and initiate Transactions;
(b) address and mail, at the GE Fund Products’ Trust’s expense, notification and promotional mailings and other communications provided by the GE Fund Products Trust to Shareholders regarding the availability of the Internet Account Management IMPRESSNetR Services;
(c) prepare and process new account applications received through the Internet Account Management Services IMPRESSNet® from Shareholders determined by the GE Fund Products Trust to be eligible for such services and in connection with such, the GE Fund Products agree Trust agrees as follows:
(i) to permit the establishment of Shareholder bank account information over the Internet in order to facilitate purchase activity through the Automated Clearing House (“ACH”);
(ii) the ACH prenote process will be waived and the ACH status will be set to active; and
(iii) the GE Fund Products Trust shall be responsible for any resulting gain/loss liability associated with the ACH process.
(d) process the set up of personal identification numbers (“PIN”), as described in the Internet Account Management Services IMPRESSNetR Product Guide provided to the GE Fund ProductsTrust, which shall include verification of initial identification numbers issued, reset and activation of personalized PIN’s and reissue of new PIN’s in connection with lost PIN’s;
(e) provide installation services which shall include, review and approval of the GE Fund Products’ Trust’s network requirements, recommending method of establishing (and, as applicable, cooperate with the GE Fund Products Trust to implement and maintain) a hypertext link between the Internet Account Management Services Site IMPRESSNetR and the GE Fund Product Website Trust Web Site and testing the network connectivity and performance;
(f) establish systems to guide, assist and permit End-Users who access the Internet Account Management Services Site IMPRESSNetR from the GE Fund Product Website Trust Web Site to electronically perform Inquiries Inquires and create and transmit Transaction requests to PFPC;
Appears in 1 contract
Samples: Investment Company Services Agreement (Matthews International Funds)
PFPC Responsibilities. Subject to the provisions of this Exhibit BB and the Agreement, PFPC shall provide or perform, or shall retain other persons to provide or perform, the following, at PFPC’s 's expense (unless otherwise provided herein):
(a) provide all computers, telecommunications equipment, encryption technology and other materials and services reasonably necessary to develop and maintain the Internet Account Management Services IMPRESSNet(R) to permit persons to be able to view information about the GE Fund Products and to permit End-Users with appropriate identification and access codes to perform Inquiries and initiate Transactions;
(b) address and mail, at the GE Fund Products’ Fund's expense, notification and promotional mailings and other communications provided by the GE Fund Products to Financial Intermediaries and/or Shareholders regarding the availability of the Internet Account Management IMPRESSNet(R) Services;
(c) PFPC shall prepare and process new account applications received through the Internet Account Management Services IMPRESSNet(R) from Shareholders determined by the GE Fund Products to be eligible for such services and in connection with such, the GE Fund Products agree agrees as follows:
(i) to permit the establishment of Shareholder bank account information over the Internet in order to facilitate purchase activity through the Automated Clearing House (“ACH”);
House; (ii) the ACH prenote process will be waived and the ACH status will be set to active; and
(iii) the GE iii)the Fund Products shall be responsible for any resulting gain/loss liability associated with the ACH processprocess (iv) the maximum permitted initial purchase amount shall be [$ ].;
(d) process the set up of personal identification numbers (“"PIN”"), as described in the Internet Account Management Services IMPRESSNet(R) Product Guide provided to the GE Fund ProductsFund, which shall include verification of initial identification numbers issued, reset and activation of activate personalized PIN’s 's and reissue of new PIN’s 's in connection with lost PIN’s's;
(e) provide installation services which shall include, review and approval of the GE Fund Products’ Fund's network requirements, recommending method of establishing (and, as applicable, cooperate with the GE Fund Products to implement and maintain) a hypertext link between the Internet Account Management Services Site IMPRESSNet(R) and the GE Fund Product Website Web Site and testing the network connectivity and performance;
(f) establish systems to guide, assist and permit End-Users who access the Internet Account Management Services Site IMPRESSNet(R) from the GE Fund Product Website Web Site to electronically perform Inquiries Inquires and create and transmit Transaction requests to PFPC;
Appears in 1 contract
Samples: Transfer Agency Services Agreement (Fremont Mutual Funds Inc)
PFPC Responsibilities. Subject to the provisions of this Exhibit B, PFPC shall provide or perform, or shall retain other persons to provide or perform, the following, at PFPC’s expense (unless otherwise provided herein):
(a) provide all computers, telecommunications equipment, encryption technology and other materials and services reasonably necessary to develop and maintain the Internet Account Management Services IAM System to permit persons to be able to view information about the GE Fund Products and to permit End-Users with appropriate identification and access codes to perform Inquiries and initiate Transactions;
(b) address and mail, at the GE Fund Products’ Fund’s expense, notification and promotional mailings and other communications provided by the GE Fund Products to Shareholders regarding the availability of the Internet Account Management IAM Services;
(c) prepare and process new account applications received through the Internet Account Management Services IAM System from Shareholders determined by the GE Fund Products to be eligible for such services and in connection with such, the GE Fund Products agree agrees as follows:
(i) to permit the establishment of Shareholder bank account information over the Internet in order to facilitate purchase activity through the Automated Clearing House (“ACH”);
(ii) the ACH prenote process will be waived and the ACH status will be set to active; and
(iii) the GE Fund Products shall be responsible for any resulting gain/loss liability associated with the ACH process.
(d) process the set up of personal identification numbers (“PIN”), as described in the Internet Account Management Services IAM System Product Guide provided to the GE Fund ProductsFund, which shall include verification of initial identification numbers issued, reset and activation of personalized PIN’s and reissue of new PIN’s in connection with lost PIN’s;
(e) provide installation services which shall include, review and approval of the GE Fund Products’ Fund’s network requirements, recommending method of establishing (and, as applicable, cooperate with the GE Fund Products to implement and maintain) a hypertext link between the Internet Account Management Services Site IAM System and the GE Fund Product Website Web Site and testing the network connectivity and performance;
(f) establish systems to guide, assist and permit End-Users who access the Internet Account Management Services Site IAM System from the GE Fund Product Website Web Site to electronically perform Inquiries Inquires and create and transmit Transaction requests to PFPC;
(g) deliver to the Fund one (1) copy of the PFPC IAM System Product Guide, as well as all updates thereto on a timely basis;
(h) deliver a monthly billing report to the Fund, which shall include a report of Inquiries and Transactions;
(i) provide a form of encryption that is generally available to the public in the U.S. for standard Internet browsers and establish, monitor and verify firewalls and other security features (commercially reasonable for this type of information and data) and exercise commercially reasonable efforts to attempt to maintain the security and integrity of IAM System;
(j) exercise reasonable efforts to maintain all on-screen disclaimers and copyright, trademark and service xxxx notifications, if any, provided by the Fund to PFPC in writing from time to time, and all “point and click” features of IAM System relating to Shareholder acknowledgment and acceptance of such disclaimers and notifications;
(k) provide periodic site visitation (hit reports) and other information regarding End-User activity under this Exhibit B as agreed by PFPC and the Fund from time to time;
(l) monitor the telephone lines involved in providing IAM Services and inform the Fund promptly of any malfunctions or service interruptions;
(m) periodically scan PFPC’s Internet interfaces and IAM System for viruses and promptly remove any such viruses located thereon; and
(n) maintenance and support of IAM System, which includes providing error corrections, minor enhancements and interim upgrades to IAM System which are made generally available to customers and providing help desk support to provide assistance to Fund employees with the Fund’s use of IAM System; maintenance and support shall not include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by PFPC to IAM System clients, as determined solely by PFPC; or (ii) maintenance of customized features. Notwithstanding anything in this Exhibit B or the Agreement to the contrary, the Fund recognizes and acknowledges that (i) a logon I.D. and PIN are required by End-Users to access PFPC’s IAM System; (ii) End-User’s Web Browser and ISP must support Secure Sockets Layer (SSL) encryption technology; and (iii) PFPC will not provide any software for access to the Internet; software must be acquired from a third-party vendor.
Appears in 1 contract
Samples: Transfer Agency Agreement (BlackRock Fixed Income Value Opportunities)