Plastics Production Services Clause Samples

Plastics Production Services. As of the Effective Date, First Data shall continue to utilize its technology, subject to Section 6.4(b), used prior to the Effective Date to perform the Plastics Production Services.

Plastics Production Services. Accuracy This Service Level measures the accuracy of Transaction Cards and Transaction Card Packages by calculating the DPMO based on the Internal Defects found during the internal sampling processes. First Data shall achieve at a minimum the monthly average DPMO of *** (or *** Sigma) for all Transaction Cards and Transaction Card Packages produced during a Measurement Period. Critical NA 25 % Outgoing Quality Level (OQL) Application Monthly First Data shall maintain a DMPO of at least *** (or *** Sigma). Exhibit ▇-▇ ▇-▇ - ▇▇ ▇▇▇▇ / ▇▇▇▇▇ Data Confidential 11.1 Wrong Materials (Includes both Print Services and Plastics Services) The Wrong Materials Special Service Level is described in detail in Section 4.6(c) of Schedule B. Special per Section 4.6(c) of Schedule B NA NA EDTS application (External Defect Tracking System) Monthly The metric and accompanying Special Service Level Credits are described in Section 4.6(c) of Schedule B. 11.2 All External Defects other than Wrong Materials for Print Services*** This Service Level measures the total number of occurrences of External Defects during a Measurement Period. The External Defects Critical Service Level is described in detail in Section 4.5(e) of Schedule B. Critical 40 % NA EDTS application (External Defect Tracking System) Monthly The metric and accompanying Special Service Level Credits are described in Section 4.5(e) of Schedule B. 11.3 All External Defects other than Wrong Materials for Plastics Services*** This Service Level measures the total number of occurrences of External Defects during a Measurement Period. The External Defects Critical Service Level is described in detail in Section 4.5(e) of Schedule B. Critical NA 25 % EDTS application (External Defect Tracking System) Monthly The metric and accompanying Special Service Level Credits are described in Section 4.5(e) of Schedule B Exhibit ▇-▇ ▇-▇ - ▇▇ ▇▇▇▇ / ▇▇▇▇▇ Data Confidential

Plastics Production Services