Common use of Policies, Practices and Procedures Clause in Contracts

Policies, Practices and Procedures. The Restaurant shall establish a written policy specifically addressing the provision of services to individuals with disabilities. The Restaurant's policy shall specify, among other things, that persons with disabilities may make reservations in the same way and on the same terms that other persons can make reservations (see 28 C.F.R. § 36.302); all reservation staff (including staff located on-site at the Restaurant and staff located off-site at a reservations center) shall have ready access to information about the Restaurant's accessibility features for use in assisting customers in making reservations and answering questions (see 28 C.F.R. § 36.302); accessible features inside and outside the Restaurant must be maintained in good working order (see 28 C.F.R. § 36.302); parking spaces may be reserved for individuals with disabilities, or in the alternative, valet parking is available (see 2010 Standards § 209.4; 28 C.F.R. § 36.305); employees will receive basic training on how to accommodate persons with disabilities (e.g., overview of the Restaurant's accessibility features, dealing with service animals, etc.) (see 28 C.F.R. § 36.302(a)); restaurant staff is to be trained to offer assistance, upon request, to persons with disabilities who may need assistance in using Restaurant services (see 28 C.F.R. § 36.302(a)); Restaurant staff is to be made available to move tables, and provide and adjust accessible features of the facility when features require installation or adjustment to ensure accessibility (see 28 C.F.R. § 36.302(a)); Restaurant menus, and all other printed materials provided for use by patrons, also be available in alternate formats so that blind persons and persons with low vision can read them (alternate formats include Braille, large print, and audio recording) (see 28 C.F.R. § 36.303(b)); dietary information (either on its menus or elsewhere) will be provided for patrons with diabetes or those with food allergies (see 28 C.F.R. § 36.302); special foods will be provided to meet a patron's dietary needs upon request (see 28 C.F.R. § 36.307); persons with disabilities may use service animals, without imposing any extra charges or conditions, in all public areas of the facility, including restrooms (see 28 C.F.R. § 36.302(c)); and Restaurant employees shall receive training on the proper manner for determining whether an animal qualifies as a service animal (see 28 C.F.R. § 36.302(c)(6)).

Appears in 4 contracts

Samples: Compliance Agreement, Compliance Agreement, Compliance Agreement

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Policies, Practices and Procedures. The Restaurant shall establish a written policy specifically addressing the provision of services to individuals with disabilities. The Restaurant's policy shall specify, among other things, that persons with disabilities may make reservations in the same way and on the same terms that other persons can make reservations (see 28 C.F.R. § 36.302); all reservation staff (including staff located on-site at the Restaurant and staff located off-site at a reservations center) shall have ready access to information about the Restaurant's accessibility features for use in assisting customers in making reservations and answering questions (see 28 C.F.R. § 36.302); accessible features inside and outside the Restaurant must be maintained in good working order (see 28 C.F.R. § 36.302); parking spaces may be reserved for individuals with disabilities, or in the alternative, valet parking is available (see 2010 Standards § 209.4; 28 C.F.R. § 36.305); employees will receive basic training on how to accommodate persons with disabilities (e.g., overview of the Restaurant's accessibility features, dealing with service animals, etc.) (see 28 C.F.R. § 36.302(a)); restaurant staff is to be trained to offer assistance, upon request, to persons with disabilities who may need assistance in using Restaurant services (see 28 C.F.R. § 36.302(a)); Restaurant staff is to be made available to move tables, and provide and adjust accessible features of the facility when features require installation or adjustment to ensure accessibility (see 28 C.F.R. § 36.302(a)); Restaurant menus, and all other printed materials provided for use by patrons, shall also be available in alternate formats so that blind persons and persons with low vision can read them (alternate formats include Braille, large print, and audio recording) (see 28 C.F.R. § 36.303(b)); dietary information (either on its menus or elsewhere) will be provided for patrons with diabetes or those with food allergies (see 28 C.F.R. § 36.302); special at the request in advance of an individual with disabilities, appropriate foods will be provided to meet a patron's particular dietary needs upon request provided that such special foods can be obtained from a supplier with whom the Restaurant customarily does business (see 28 C.F.R. § 36.307); persons with disabilities may use service animals, without imposing any extra charges or conditions, in all public areas of the facility, including restrooms (see 28 C.F.R. § 36.302(c)); and Restaurant employees shall receive training on the proper manner for determining whether an animal qualifies as a service animal (see 28 C.F.R. § 36.302(c)(6)).

Appears in 1 contract

Samples: Compliance Agreement

Policies, Practices and Procedures. The Restaurant shall establish a written policy specifically addressing the provision of services to individuals with disabilities. The Restaurant's ’s policy shall specify, among other things, that persons with disabilities may make reservations in the same way and on the same terms that other persons can make reservations (see 28 C.F.R. § 36.302); all reservation staff (including staff located on-site at the Restaurant and staff located off-site at a reservations center) shall have ready access to information about the Restaurant's ’s accessibility features for use in assisting customers in making reservations and answering questions (see 28 C.F.R. § 36.302); accessible features inside and outside the Restaurant must be maintained in good working order (see 28 C.F.R. § 36.302); parking spaces may be reserved for individuals with disabilities, or in the alternative, valet parking is available (see 2010 Standards § 209.4; 28 C.F.R. § 36.305); employees will receive basic training on how to accommodate persons with disabilities (e.g., overview of the Restaurant's ’s accessibility features, dealing with service animals, etc.) (see 28 C.F.R. § 36.302(a)); restaurant staff is to be trained to offer assistance, upon request, to persons with disabilities who may need assistance in using Restaurant services (see 28 C.F.R. § 36.302(a)); Restaurant staff is to be made available to move tables, and provide and adjust accessible features of the facility when features require installation or adjustment to ensure accessibility (see 28 C.F.R. § 36.302(a)); Restaurant menus, and all other printed materials provided for use by patrons, shall also be available in alternate formats so that blind persons and persons with low vision can read them (alternate formats include Braille, large print, and audio recording) (see 28 C.F.R. § 36.303(b)); dietary information (either on its menus or elsewhere) will be provided for patrons with diabetes or those with food allergies (see 28 C.F.R. § 36.302); special foods will be provided to meet a patron's ’s dietary needs upon request (see 28 C.F.R. § 36.307); persons with disabilities may use service animals, without imposing any extra charges or conditions, in all public areas of the facility, including restrooms (see 28 C.F.R. § 36.302(c)); and Restaurant employees shall receive training on the proper manner for determining whether an animal qualifies as a service animal (see 28 C.F.R. § 36.302(c)(6)).

Appears in 1 contract

Samples: Compliance Agreement

Policies, Practices and Procedures. The Restaurant shall establish a written policy specifically addressing the provision of services to individuals with disabilities. The Restaurant's policy shall specify, among other things, that persons with disabilities may make reservations in the same way and on the same terms that other persons can make reservations (see 28 C.F.R. § 36.302); all reservation staff (including staff located on-site at the Restaurant and staff located off-site at a reservations center) shall have ready access to information about the Restaurant's accessibility features for use in assisting customers in making reservations and answering questions (see 28 C.F.R. § 36.302); accessible features inside and outside the Restaurant must be maintained in good working order (see 28 C.F.R. § 36.302); parking spaces may be reserved for individuals with disabilities, or in the alternative, valet parking is available (see 2010 Standards § 209.4; 28 C.F.R. § 36.305); employees will receive basic training on how to accommodate persons with disabilities (e.g., overview of the Restaurant's accessibility features, dealing with service animals, etc.) (see 28 C.F.R. § 36.302(a)); restaurant staff is to be trained to offer assistance, upon request, to persons with disabilities who may need assistance in using Restaurant services (see 28 C.F.R. § 36.302(a)); Restaurant staff is to be made available to move tables, and provide and adjust accessible features of the facility when features require installation or adjustment to ensure accessibility (see 28 C.F.R. § 36.302(a)); Restaurant menus, and all other printed materials provided for use by patrons, also be available in alternate formats so that blind persons and persons with low vision can read them (alternate formats include Braille, large print, and audio recording) (see 28 C.F.R. § 36.303(b)); dietary information (either on its menus or elsewhere) will be provided for patrons with diabetes or those with food allergies (see 28 C.F.R. § 36.302); special foods will be provided to meet a patron's dietary needs upon request (see 28 C.F.R. § 36.307); persons with disabilities may use service animals, without imposing any extra charges or conditions, in all public areas of the facility, including restrooms (see 28 C.F.R. § 36.302(c)); and Restaurant employees shall receive training on the proper manner for determining whether an animal qualifies as a service animal (see 28 C.F.R. § 36.302(c)(6)).

Appears in 1 contract

Samples: Compliance Agreement

Policies, Practices and Procedures. The Restaurant shall establish a written policy specifically addressing the provision of services to individuals with disabilities. The Restaurant's policy shall specify, among other things, that persons with disabilities may make reservations in the same way and on the same terms that other persons can make reservations (see 28 C.F.R. § 36.302); all reservation staff (including staff located on-site at the Restaurant and staff located off-site at a reservations center) shall have ready access to information about the Restaurant's accessibility features for use in assisting customers in making reservations and answering questions (see 28 C.F.R. § 36.302); accessible features inside and outside the Restaurant must be maintained in good working order (see 28 C.F.R. § 36.302); parking spaces may be reserved for individuals with disabilities, or in the alternative, valet parking is available (see 2010 Standards § 209.4; 28 C.F.R. § 36.305); employees will receive basic training on how to accommodate persons with disabilities (e.g., overview of the Restaurant's accessibility features, dealing with service animals, etc.) (see 28 C.F.R. § 36.302(a)); restaurant staff is to be trained to offer assistance, upon request, to persons with disabilities who may need assistance in using Restaurant services (see 28 C.F.R. § 36.302(a)); Restaurant staff is to be made available to move tables, and provide and adjust accessible features of the facility when features require installation or adjustment to ensure accessibility (see 28 C.F.R. § 36.302(a)); Restaurant menus, and all other printed materials provided for use by patrons, shall also be available in alternate formats so that blind persons and persons with low vision can read them (alternate formats include Braille, large print, and audio recording) (see 28 C.F.R. § 36.303(b)); dietary information (either on its menus or elsewhere) will be provided for patrons with diabetes or those with food allergies (see 28 C.F.R. § 36.302); special foods will be provided to meet a patron's dietary needs upon request (see 28 C.F.R. § 36.307); persons with disabilities may use service animals, without imposing any extra charges or conditions, in all public areas of the facility, including restrooms (see 28 C.F.R. § 36.302(c)); and Restaurant employees shall receive training on the proper manner for determining whether an animal qualifies as a service animal (see 28 C.F.R. § 36.302(c)(6)).

Appears in 1 contract

Samples: Compliance Agreement

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Policies, Practices and Procedures. The Restaurant shall establish a written policy specifically addressing the provision of services to individuals with disabilities. The Restaurant's ’s policy shall specify, among other things, that persons with disabilities may make reservations in the same way and on the same terms that other persons can make reservations (see 28 C.F.R. § C.F.R.§ 36.302); all reservation staff (including staff located on-site at the Restaurant and staff located off-site at a reservations center) shall have ready access to information about the Restaurant's ’s accessibility features for use in assisting customers in making reservations and answering questions (see 28 C.F.R. § 36.302); accessible features inside and outside the Restaurant must be maintained in good working order (see 28 C.F.R. § 36.302); parking spaces may be reserved for individuals with disabilities, or in the alternative, valet parking is available (see 2010 Standards § 209.4; 28 C.F.R. § 36.305); employees will receive basic training on how to accommodate persons with disabilities (e.g., overview of the Restaurant's ’s accessibility features, dealing with service animals, etc.) (see 28 C.F.R. § 36.302(a)); restaurant staff is to be trained to offer assistance, upon request, to persons with disabilities who may need assistance in using Restaurant services (see 28 C.F.R. § 36.302(a)); Restaurant staff is to be made available to move tables, and provide and adjust accessible features of the facility when features require installation or adjustment to ensure accessibility (see 28 C.F.R. § 36.302(a)); Restaurant menus, and all other printed materials provided for use by patrons, also be available in alternate formats so that blind persons and persons with low vision can read them (alternate formats include Braille, large print, and audio recording) (see 28 C.F.R. § 36.303(b)); dietary information (either on its menus or elsewhere) will be provided for patrons with diabetes or those with food allergies (see 28 C.F.R. § 36.302); special foods will be provided to meet a patron's ’s dietary needs upon request (see 28 C.F.R. § 36.307); persons with disabilities may use service animals, without imposing any extra charges or conditions, in all public areas of the facility, including restrooms (see 28 C.F.R. § 36.302(c)); and Restaurant employees shall receive training on the proper manner for determining whether an animal qualifies as a service animal (see 28 C.F.R. § 36.302(c)(6)).

Appears in 1 contract

Samples: Compliance Agreement

Policies, Practices and Procedures. The Restaurant shall establish a written policy specifically addressing the provision of services to individuals with disabilities. The Restaurant's ’s policy shall specify, among other things, that persons with disabilities may make reservations in the same way and on the same terms that other persons can make reservations (see 28 C.F.R. § 36.302); all reservation staff (including staff located on-site at the Restaurant and staff located off-site at a reservations center) shall have ready access to information about the Restaurant's ’s accessibility features for use in assisting customers in making reservations and answering questions (see 28 C.F.R. § 36.302); accessible features inside and outside the Restaurant must be maintained in good working order (see 28 C.F.R. § 36.302); parking spaces may be reserved for individuals with disabilities, or in the alternative, valet parking is available (see 2010 Standards § 209.4; 28 C.F.R. § 36.305); employees will receive basic training on how to accommodate persons with disabilities (e.g., overview of the Restaurant's ’s accessibility features, dealing with service animals, etc.) (see 28 C.F.R. § 36.302(a)); restaurant staff is to be trained to offer assistance, upon request, to persons with disabilities who may need assistance in using Restaurant services (see 28 C.F.R. § 36.302(a)); Restaurant restaurant staff is to be made available to move tables, and provide and adjust accessible features of the facility when features require installation or adjustment to ensure accessibility (see 28 C.F.R. § 36.302(a)); Restaurant restaurant menus, and all other printed materials provided for use by patrons, shall also be available in alternate formats so that blind persons and persons with low vision can read them (alternate formats include Braille, large print, and audio recording) (see 28 C.F.R. § 36.303(b)); dietary information (either on its menus or elsewhere) will be provided for patrons with diabetes or those with food allergies (see 28 C.F.R. § 36.302); special foods will be provided to meet a patron's ’s dietary needs upon request (see 28 C.F.R. § 36.307); persons with disabilities may use service animals, without imposing any extra charges or conditions, in all public areas of the facility, including restrooms (see 28 C.F.R. § 36.302(c)); and Restaurant restaurant employees shall receive training on the proper manner for determining whether an animal qualifies as a service animal (see 28 C.F.R. § 36.302(c)(6)).

Appears in 1 contract

Samples: Compliance Agreement

Policies, Practices and Procedures. The Restaurant shall establish a written policy specifically addressing the provision of services to individuals with disabilities. The Restaurant's policy shall specify, among other things, that persons with disabilities may make This section revised based on representations by Restaurant that requirements concerning reservations in the same way and on the same terms that other persons can make reservations are not applicable to this entity. (see 28 C.F.R. § 36.302); all reservation staff (including staff located on-site at the This section revised based on representations by Restaurant and staff located off-site at a that requirements concerning reservations center) shall have ready access are not applicable to information about the Restaurant's accessibility features for use in assisting customers in making reservations and answering questions this entity. (see 28 C.F.R. § 36.302)); accessible features inside and outside the Restaurant must be maintained in good working order (see 28 C.F.R. § 36.302); parking spaces may be reserved for individuals with disabilities, or in the alternative, valet parking is available (see 2010 Standards § 209.4; 28 C.F.R. § 36.305); employees will receive basic training on how to accommodate persons with disabilities (e.g., overview of the Restaurant's accessibility features, dealing with service animals, etc.) (see 28 C.F.R. § 36.302(a)); restaurant staff is to be trained to offer assistance, upon request, to persons with disabilities who may need assistance in using Restaurant services (see 28 C.F.R. § 36.302(a)); Restaurant staff is to be made available to move tables, and provide and adjust accessible features of the facility when features require installation or adjustment to ensure accessibility (see 28 C.F.R. § 36.302(a)); Restaurant menus, and all other printed materials provided for use by patrons, also be available in alternate formats so that blind persons and persons with low vision can read them (alternate formats include Braille, large print, and audio recording) (see 28 C.F.R. § 36.303(b)); (In the alternative and per the request of Restaurant, the menu may also be read to patrons.) dietary information (either on its menus or elsewhere) will be provided for patrons with diabetes or those with food allergies (see 28 C.F.R. § 36.302); The restaurant shall order accessible or special foods will be provided to meet goods at the request of an individual with a patron's dietary needs upon disability or disabilities, if, in the normal course of its operation, it orders accessible or special goods at the request of an individual who does not have disabilities. (see 28 C.F.R. § 36.307); persons with disabilities may use service animals, without imposing any extra charges or conditions, in all public areas of the facility, including restrooms (see 28 C.F.R. § 36.302(c)); and Restaurant employees shall receive training on the proper manner for determining whether an animal qualifies as a service animal (see 28 C.F.R. § 36.302(c)(6)).

Appears in 1 contract

Samples: Voluntary Compliance Agreement

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