Common use of Porting Numbers Clause in Contracts

Porting Numbers. Sangoma will require a completed and signed Letter of Authorization (“LOA”) for any existing telephone numbers Customer wishes to port from another carrier to Sangoma. Sangoma may require a recent copy of the current phone xxxx which contains Customer’s Billing Telephone Number (“BTN”) as well as a record of any numbers that need to be ported. Sangoma must receive necessary LOA(s) and/or xxxx copy(ies) before Sangoma will initiate a port request and obtain a Confirmed Port Date. The “Confirmed Port Date” is the date upon which the current voice provider has agreed to port a number(s) to Sangoma. The Confirmed Port Date interval may in some cases take as long as one (1) to two (2) business weeks after Customer initiates the port request; since the port interval is a product of the accuracy of the information provided to Sangoma by Customer, as well as the processing speed of Customer’s current voice provider, Sangoma makes no guarantees regarding the promptness of a port, however all ports will be provided consistent with applicable law.

Appears in 3 contracts

Samples: Terms and Conditions, Terms and Conditions, Terms and Conditions

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Porting Numbers. Sangoma will require a completed and signed Letter of Authorization (“LOA”) for any existing telephone numbers Customer wishes to port from another carrier to Sangoma. Sangoma may require a recent copy of the current phone xxxx which contains Customer’s Billing Telephone Number (“BTN”) as well as a record of any numbers that need to be ported. Sangoma must receive necessary LOA(s) and/or xxxx copy(ies) before Sangoma will initiate a port request and obtain a Confirmed Port Date. The “Confirmed Port Date” is the date upon which the current voice provider has agreed to port a number(s) to Sangoma. The Confirmed Port Date interval may in some cases take as long as one (1) to two (2) business weeks after Customer initiates the port request; since the port interval is a product of the accuracy of the information provided to Sangoma by Customer, as well as the processing speed of Customer’s current voice provider, Sangoma makes no guarantees regarding the promptness of a port, however all ports will be provided consistent with applicable law. Any number ported away from SIPStation can be charged up to $5.00 per number and any number that has been held in the account for less than 30 days can be charged up to $50 per number.

Appears in 1 contract

Samples: Terms and Conditions

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