Preferred Care. This is a health care service or supply furnished by a health care provider that is not a Preferred Care Provider; if, as determined by Aetna: • The service or supply could have been provided by a Preferred Care Provider; and • The provider is of a type that falls into one or more of the categories of providers listed in xxx.xxxxxxx.xxx.
Preferred Care. This is a health care service or supply furnished by a Preferred Care Provider or a health care provider that is not a Preferred Care Provider for an emergency condition when travel to a Preferred Provider is not feasible.
Preferred Care. An add-on to Enterprise Support, cloud editions that includes strategic guidance and customer-specific best practices to help drive user adoption and value realization (Representation below includes Enterprise Support, cloud editions). Preferred Care may not be available as an add-on to your Cloud Services operated by CDC. Please refer to CDC as to availability and purchase options. Preferred Care[首选支持]：Enterprise Support（云版本）[企业支持云版本]的增强版，其中包含旨在帮助用户快速采用和实现价值的战略指南和客户特定的最佳实践（下文陈述包含Enterprise Support（云版本）[企业支持云版本]）。首选支持作为增强版并非可在全部的由CDC运营的云服务上获得，具体以CDC提供的可获性和购买选项为准。 Mission Critical Support Mission Critical Support[任务关键支持] 24x7 Mission Critical Support for P1 and P2 issues (English only) 为 P1 和 P2 问题提供 24x7 全天候任务关键支持（仅 英语） 24x7 prioritized issue handling 24x7 全天候的优先问题处理 Non-Mission Critical Support for P3 and P4 issues during business hours (English only) 在工作时间为 P3 和 P4 问题提供非任务关键支持（仅英 语） Monday to Friday 8 am to 5 pm (Local Time Zone), excluding local holidays （当地时区）周一到周五上午 8 点至下午 5 点，当地假日除外 Customer Interaction Center 24x7 Customer Interaction Center[客户互动中心] （24x7） ✓ (as stated below) （如下所述） Global Support Backbone 全球支持中枢 ✓ End-to-end Supportability 端到端支持 ✓ Learning and Empowerment 学习和能力提升 Access to remote CDCsupport content and services, e.g., Meet-the-Expert Sessions 访问远程 CDC 支持内容和服务，例如，专家面对面课程 ✓ Release Update Information 版本更新信息 Customer-specific Release Update Information 客户特定版本更新信息 Collaboration 协作 Support Advisory Services 支持指导服务 ✓ Cloud Service and process-related guidance 云服务和流程相关的指导 Access to Support Expert for technical and product usage advice, best practices and operational excellence (within customer’s region) 访问支持专家，获取技术和产品使用建议、最佳实践，实现卓越运营（在客户所在地区） Regular Checkpoint 定期检查点 Meeting with Support Expert to review critical issues, reporting and best practices 与支持专家召开会议，审核关键问题、报告和最佳实践 Support via web and platform for social business collaboration 通过 Web 和平台为社交业务协作提供支持 ✓ Support via chat during business hours in English language for non-Mission Critical Support issues 在工作时间内用英语为非任务关键支持问题提供支持 Currently available for SuccessFactors, Concur, Ariba, Business by Design and S/4HANA Cloud Services 目前针对 SuccessFactors、Concur、Ariba、Business ByDesign 和 S/4HANA Cloud[HANA 商务套件云]服务提供 Enterprise Support Reporting Enterprise Support[企业支持]报告 ✓ Innovation and Value Realization 创新和价值实现 Proactive Checks proposed by CDC CDC 提议主动检查 Customer-specific Proactive Checks 客户特定的主动检查 Product Roadmap Update Information 产品路线图更新信息 Customer-specific Product Roadmap Update Informati...
Preferred Care. Preferred Providers in the Personal Choice Network must contact the Carrier to initiate Precertification. The Carrier will verify the results of the Precertification with the Covered Person and with the Preferred Provider. If the Preferred Provider is a BlueCard PPO Provider, however, the Covered Person must initiate Precertification. If such prior approval is not obtained and the Covered Person undergoes the surgical, diagnostic or other procedure or treatment listed in the “Services Requiring Precertification” subsection of this Managed Care section, then benefits will be provided for Medically Appropriate/Medically Necessary treatment, subject to a Penalty. For Preferred Providers in the Personal Choice Network, the Carrier will hold the Covered Person harmless and the Covered Person will not be financially responsible for this financial Penalty for the Preferred Provider's failure to comply with the Precertification requirements or determination, unless a Covered Person elects to receive the treatment after review and written notification that the procedure is not covered as Medically Appropriate/Medically Necessary. In which case benefits will not be provided and the Covered Person will be financially liable for non-covered charges.
Preferred Care. Preferred Providers in the Personal Choice Network must contact the Carrier to initiate Precertification. The Carrier will verify the results of the Precertification with the Covered Person and with the Preferred Provider. If the Preferred Provider is a BlueCard PPO Provider, however, the Covered Person must initiate Precertification.
