Pricing for Change Requests. 14.13.1 Contractor must perform Services on Change Requests on a time and materials, not-to-exceed basis. Contractor must base prices for Change Requests on the reasonable number of Staff hours, fixed labor categories, plus any other reasonable expenses needed to affect the Change at rates presented in Appendix A. 14.13.2 Pricing documents submitted for approval of the Department must include a breakdown of costs by Staff hours and any other expenses. 14.13.3 The Department, at its discretion, can choose to utilize System Enhancement Pool hours to reimburse the Contractor for Services on a Change Request.
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