Priority 2 Errors Clause Samples
Priority 2 Errors. Upon acknowledging a Priority 2 Error, IM shall provide Customer an initial assessment within [*] and an error resolution plan within [*]. IM will use best commercial efforts to (i) include an error correction in the next Informatics Update, if any, and/or (ii) to schedule and execute in a timely fashion error resolution activities for Informatics Hardware or Equipment.
Priority 2 Errors. A member of the TSO, as determined by the level of care selected by Customer, will respond to reports of Error conditions brought to GREENLIGHT’s attention by Customer. GREENLIGHT will use commercially reasonable efforts to (a) provide Customer with a Fix to such Error, and (b) to correct such Error in a future New Release. Initial response times for Priority 2 errors will be within 8 hours during normal business hours. Greenlight will use commercially reasonable efforts to develop a fix as soon as possible. Greenlight will also provide an update every 8 hours during the normal business hours on the resolution.
Priority 2 Errors a. The Customer shall use the standard call support center telephone number or web service for emergency support during normal business hours (7:30 a.m. to 7:30 p.m. CST, Monday through Friday, excluding holidays).
b. Consultant will provide an initial response to all Priority 2 Errors within four (4) working hours following the report of the Error.
c. Consultant will use commercially reasonable efforts to resolve Priority 2 Errors within seven (7) working days following the report of the issue.
Priority 2 Errors. The TSO will respond to reports of Error conditions brought to CiteRight’s attention by a Customer. CiteRight will use commercially reasonable efforts to (a) deliver a Fix to the Customer, and (b) with regard to Software, correct such Error in a future version of the latest Supported Release.
Priority 2 Errors. PowerPhone shall exercise commercially reasonable efforts to include the Fix for the Error in the next regular software maintenance release.
Priority 2 Errors. In the event of a Priority 2 Error in the Software or SOZO Services, ImpediMed shall, within one (1) business day of receiving Customer’s report, commence verification of the Error. Upon verification, ImpediMed shall use commercially reasonable efforts to resolve the Error with an Error Correction as soon as practicable. ImpediMed shall provide Customer with periodic reports (no less frequently than once every twenty-four (24) hours) on the status of the Error Correction.
Priority 2 Errors. A member of the TSO, as determined by the level of care selected by Customer, will respond to reports of Error conditions brought to ALERT’s attention by ▇▇▇▇▇▇▇▇. ALERT will use commercially reasonable efforts to (a) provide Customer with a Fix to such Error, and (b) to correct such Error in a future New Release.