Procedure to Formalize Selection of Supplier. The Supplier will obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer's behalf, indicating the Customer's choice of the Supplier for all of the Customer’s Competitive Electric Supply Service. The Supplier will inform the Customer that there will be dual billing and the customer will receive a separate bill from the Supplier for Competitive Electric Supply Service in addition to receiving a bill from the Cooperative for Delivery Service. The Supplier shall supply the Customer with Competitive Electric Supply Service for a specific Customer Account. Partial Electric Supply Service for a Customer Account is not permitted. Similarly, multiple Suppliers for one Customer Account are not permitted. The authorization shall include the Customer's acknowledgment that the Customer has received the aforementioned notice. It is the Supplier's responsibility to maintain records of the Customer's authorization in the event of a dispute, in order to provide documented evidence of authorization to the Cooperative or the Commission. The Supplier shall provide an electronic file to the Cooperative, containing information in accordance with the procedures developed by the Cooperative in consultation with various potential Suppliers and, as such, procedures may be modified from time-to-time. Upon receipt of the electronic file from the Supplier, the Cooperative will automatically confirm receipt of the file. Within one business day of receipt of the electronic file, the Cooperative will validate the records contained in the file, and will provide an electronic validation, including the number of records received and the reason for any rejections. Such validation shall include appropriate control totals, such as the number of records received, and the reason for any rejections (e.g., ineligible customer, invalid Account number). Such validation also shall include information the Supplier can use to identify rejected records. The Cooperative will send a confirmation letter to each Customer mentioned in such notification, within one business day of receipt of the aforementioned electronic file. The confirmation letter shall include the Customer's name, address, Cooperative Account number, identity of selected Supplier, service effective date and initial billing date. A similar electronic notification will be provided to the Supplier. The Cooperative allows for on-cycle switching only. The effective date of service for the Supplier will be the next scheduled meter read date for each customer, unless the enrollment transaction is received within three days of the customer’s next scheduled meter read date, in which case the enrollment becomes effective on the next following meter read date.
Appears in 2 contracts
Samples: The Agreement, The Agreement
Procedure to Formalize Selection of Supplier. The Supplier will obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer's behalf, indicating the Customer's choice of the Supplier for all of the Customer’s Competitive Electric Supply Serviceelectric supply. The Supplier will also obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer’s behalf, indicating the Customer’s choice of billing option and the Supplier shall communicate that choice to the Company. The Supplier will inform the Customer that there will be if the Customer selects the dual billing and bill option, the customer Customer will receive a separate bill from the Supplier for Competitive Electric Supply Service in addition to receiving Supplier charges and a bill from the Cooperative Company for Delivery Servicethe Company charges. The Supplier shall supply the Customer with Competitive Electric Supply Service electric supply service for a specific Customer Account. Partial Electric Supply Service electric supply service for a Customer Account is not permitted. Similarly, multiple Suppliers for one Customer Account are not permitted. The authorization shall include the Customer's acknowledgment that the Customer has received the aforementioned notice. It is the Supplier's responsibility to maintain records of the Customer's authorization in the event of a dispute, in order to provide documented evidence of authorization to the Cooperative Company or the Commission. The Supplier shall provide an electronic file to the CooperativeCompany, containing information in accordance with the procedures developed by the Cooperative Company in consultation with various potential Suppliers and, and as such, such procedures may be modified from time-to-time. Upon receipt of the electronic file from the Supplier, the Cooperative Company will automatically confirm receipt of the file. Within one business day of receipt of the electronic file, the Cooperative Company will validate the records contained in the file, and will provide an electronic validation, including the number of records received and the reason for any rejections. Such validation shall include appropriate control totals, such as the number of records received, and the reason for any rejections (e.g., ineligible customer, invalid Account number). Such validation also shall include information the Supplier can use to identify rejected records. The Cooperative Company will send a confirmation letter to each Customer mentioned in such notification, within one business day of receipt of the aforementioned electronic file. The company will process enrollment transactions in accordance with this Agreement and applicable Commission rules and regulations. The last enrollment transactions received at day’s end will be effective three business days after receipt of the electronic transaction. All electronic transactions associated with enrollment processing must be performed in accordance with this Agreement and applicable Commission data exchange standards, rules and regulations. The confirmation letter shall include the Customer's name, address, Cooperative Company Account number, identity of selected Supplier, service effective date and initial billing date. A similar electronic notification will be provided to the Supplier. The Cooperative allows for on-cycle switching only. The effective date of service for the Supplier will be the next scheduled meter read date for each customer, unless the enrollment transaction is received within three days of the customer’s next scheduled meter read date, in which case the enrollment becomes effective on the next following meter read date.
Appears in 2 contracts
Samples: Electric Supplier Agreement, Electric Supplier Agreement
Procedure to Formalize Selection of Supplier. The Supplier will obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer's behalf, indicating the Customer's choice of the Supplier for all of the Customer’s Competitive Electric Supply Service. The Supplier will inform the Customer that there will be dual billing and the customer will receive a separate bill from the Supplier for Competitive Electric Supply Service in addition to receiving a bill from the Cooperative for Delivery Service. The Supplier shall supply the Customer with Competitive Electric Supply Service for a specific Customer Account. Partial Electric Supply Service for a Customer Account is not permitted. Similarly, multiple Suppliers for one Customer Account are not permittedSupplier. The authorization shall include the Customer's acknowledgment that the Customer has received the aforementioned notice. It is the Supplier's responsibility to maintain records of the Customer's authorization in the event of a dispute, in order to provide documented evidence of authorization to the Cooperative Company or the CommissionBoard. The Supplier Company shall provide an electronic file be notified of a Customer’s initial selection of the Supplier, or decision to switch to the CooperativeSupplier, by way of electronic file, containing information in accordance with the procedures developed established through the Data Exchange & Protocol Working Group. Said electronic file must be received by the Cooperative in consultation with various potential Suppliers and, as such, procedures may be modified from timeCompany at least thirteen (13) days prior to the next regularly-to-timescheduled Meter Read Date of the affected Customer. Upon receipt of the electronic file from the Supplier, the Cooperative Company will automatically confirm receipt of the file. Within one business day (1) Business Day of receipt of the electronic file, the Cooperative Company will validate the records contained in the file, and will provide an electronic validation, including the number of records received and the reason for any rejections. Such validation shall include appropriate control totals, totals such as the number of records received, and the reason for any rejections (e.g., ineligible customer, invalid Account account number). Such validation also shall include information the Supplier can use to identify rejected records. The Cooperative Company will send a confirmation letter to each Customer mentioned in such notification, within one business day (1) Business Day of receipt of the aforementioned electronic file. Included in the letter to each Customer shall be appropriate notification of a seven (7)1 calendar day waiting period, beginning on the day the letter is mailed to the Customer, in which a Customer may notify the Company of an error in the supplier selection, or a Residential Customer may rescind its selection of a supplier, as appropriate. The confirmation letter shall include the Customer's nameName, addressAddress, Cooperative Company Account numberNumber, identity and Identity of selected Suppliersupplier, service effective date estimated Service Effective Date and initial billing dateestimated Initial Billing Date. A similar electronic notification If the seven (7) day waiting period expires, and a Customer has not contacted the Company to rescind the supplier selection or to notify the Company of an error in the supplier selection, the selected supplier will become the Supplier of Record on the Customer’s next Meter Read Date. If the Customer elects to rescind its supplier selection, or notifies the Company of an error in the supplier selection, within the seven (7) day waiting period, the Company will notify the rejected supplier, electronically. In the event a Customer rescinds its supplier selection, or notifies the Company of an error in the supplier selection, after the seven (7) day waiting period has ended, the Customer will be provided advised that the 1 "On May 7, 2012, the Board of Public Utilities formally adopted a revision to N.J.A.C. 14:4-7.6(b)(4) by reducing from 14 calendar days to 7 calendar days the Supplieramount of time a customer has to rescind his or her decision to initiate, renew or switch service with a third party supplier. The Cooperative allows for on-cycle switching only. The effective date of service for Therefore, all references herein to 14 calendar days have been changed to 7 calendar days consistent with this rule change." seven (7) day waiting period has expired and a switch must be requested via the Supplier will be the next scheduled meter read date for each customer, unless the enrollment transaction is received within three days of the customer’s next scheduled meter read date, in which case the enrollment becomes effective on the next following meter read datenormal supplier selection process.
Appears in 1 contract
Samples: Supplier Agreement
Procedure to Formalize Selection of Supplier. The Supplier will obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer's behalf, indicating the Customer's choice of the Supplier for all of the Customer’s Competitive Electric Supply Serviceelectric supply. The Supplier will also obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer’s behalf, indicating the Customer’s choice of billing option and the Supplier shall communicate that choice to the Company. The Supplier will inform the Customer that there will be if the Customer selects the dual billing and xxxx option, the customer Customer will receive a separate bill xxxx from the Supplier for Competitive Electric Supply Service in addition to receiving Supplier charges and a bill xxxx from the Cooperative Company for Delivery Servicethe Company charges. The Supplier shall supply the Customer with Competitive Electric Supply Service electric supply service for a specific Customer Account. Partial Electric Supply Service electric supply service for a Customer Account is not permitted. Similarly, multiple Suppliers for one Customer Account are not permitted. The authorization shall include the Customer's acknowledgment that the Customer has received the aforementioned notice. It is the Supplier's responsibility to maintain records of the Customer's authorization in the event of a dispute, in order to provide documented evidence of authorization to the Cooperative Company or the Commission. The Supplier shall provide an electronic file to the CooperativeCompany, containing information in accordance with the procedures developed by the Cooperative Company in consultation with various potential Suppliers and, and as such, such procedures may be modified from time-to-time. Upon receipt of the electronic file from the Supplier, the Cooperative Company will automatically confirm receipt of the file. Within one business day of receipt of the electronic file, the Cooperative Company will validate the records contained in the file, and will provide an electronic validation, including the number of records received and the reason for any rejections. Such validation shall include appropriate control totals, such as the number of records received, and the reason for any rejections (e.g., ineligible customer, invalid Account number). Such validation also shall include information the Supplier can use to identify rejected records. The Cooperative Company will send a confirmation letter to each Customer mentioned in such notification, within one business day of receipt of the aforementioned electronic file. The company will process enrollment transactions in accordance with this Tariff and applicable Commission rules and regulations. The last enrollment transactions received at days end will be effective three business days after receipt of the electronic transaction. All electronic transactions associated with enrollment processing must be performed in accordance with this Tariff and applicable Commission data exchange standards, rules and regulations. The confirmation letter shall include the Customer's name, address, Cooperative Company Account number, identity of selected Supplier, service effective date and initial billing date. A similar electronic notification will be provided to the Supplier. The Cooperative allows for on-cycle switching onlyChange of Supplier. The effective date If a Customer contacts a new Supplier to request a change of service for Supplier and the new Supplier will be agrees to serve the next scheduled meter read date for each customerCustomer, unless the enrollment transaction is received within three days of Customer's new Supplier shall obtain appropriate authorization from the customer’s next scheduled meter read date, in which case the enrollment becomes effective Customer or person authorized to act on the next following meter read dateCustomer's behalf indicating the Customer's choice of Supplier, and shall thereupon follow the foregoing Procedure to Formalize Selection of Supplier. Once the preceding process is complete, the Company will notify the Customer's prior Supplier that the Customer has elected to terminate service from that Supplier.
Appears in 1 contract
Samples: Electric Supplier Agreement
Procedure to Formalize Selection of Supplier. The Supplier will obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer's behalf, indicating the Customer's choice of the Supplier for all of the Customer’s Competitive Electric Supply Service. The Supplier will inform the Customer that there will be dual billing and the customer will receive a separate bill from the Supplier for Competitive Electric Supply Service in addition to receiving a bill from the Cooperative for Delivery Service. The Supplier shall supply the Customer with Competitive Electric Supply Service for a specific Customer Account. Partial Electric Supply Service for a Customer Account is not permitted. Similarly, multiple Suppliers for one Customer Account are not permittedSupplier. The authorization shall include the Customer's acknowledgment that the Customer has received the aforementioned notice. It is the Supplier's responsibility to maintain records of the Customer's authorization in the event of a dispute, in order to provide documented evidence of authorization to the Cooperative RECO or the CommissionBPU. The Supplier shall provide an electronic enrollment file to the CooperativeRECO consistent with this Agreement, containing information in accordance with the procedures developed by the Cooperative in consultation with various potential Suppliers and, as such, procedures may be modified from time-to-time. Upon receipt of the electronic file from the Supplier, the Cooperative will automatically confirm receipt of the fileincluding Section 2.5. Within one business day of receipt of the electronic file, the Cooperative RECO will validate the records contained in the file, and will provide an electronic validation, including the number of records received and the reason for any rejections. Such validation shall include appropriate control totals, totals such as the number of records received, and the reason for any rejections (e.g., ineligible customer, invalid Account account number). Such validation also shall include information the Supplier can use to identify rejected records. The Cooperative RECO will send a confirmation letter to each Customer mentioned in such notification, within one business day Business Day of receipt of the aforementioned electronic enrollment file. Included in this letter shall be notification of a 14 calendar day waiting period, beginning on the day the letter is mailed to the Customer, in which the Customer may notify the Company of an error in the Supplier selection, or a Residential Customer may rescind its selection of a supplier, as appropriate. The confirmation letter shall include the Customer's nameName, addressAddress, Cooperative Company Account numberNumber, identity of selected Supplier, service effective date the Supplier name and initial billing Supplier start date. A similar The Supplier will become the Supplier of Record on the Customer’s next Meter Read Date provided that: (1) the 14 day waiting period has expired and the Customer has not contacted RECO to rescind or notify RECO of an error in the Supplier selection; and (2) Supplier provided the electronic notification will be provided enrollment file at least 20 days prior to the SupplierCustomer's Meter Read Date. The Cooperative allows for on-cycle switching only. The effective date of service for If the Supplier Customer’s Meter Read Date is regularlyscheduled to occur within the aforementioned 20 day period, the selection will be the next scheduled meter read date for each customer, unless the enrollment transaction is received within three days of the customer’s next scheduled meter read date, in which case the enrollment becomes effective take effect on the next following meter read datesubsequent Meter Read Date. If the Customer elects to rescind the Supplier selection, or notifies RECO of an error in the Supplier selection, within the 14day waiting period, RECO will notify the rejected third party supplier, electronically. In the event the Customer rescinds its Supplier selection, or notifies RECO of an error in the Supplier selection, after the 14day waiting period, the Customer will be advised that the rescission period has expired, the Supplier switch has been implemented, and if desire, another switch must be in accordance with the normal supplier selection process.
Appears in 1 contract
Samples: Supplier Agreement
Procedure to Formalize Selection of Supplier. The Supplier will obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer's behalf, indicating the Customer's choice of the Supplier for all of the Customer’s Competitive Electric Supply Service. The Supplier will inform the Customer that there will be dual of the billing and the customer will receive option available, which is a separate bill from the Supplier for Competitive Electric Supply Service in addition to receiving a bill from consolidated xxxx provided by the Cooperative for Delivery Serviceonly. The Supplier shall supply the Customer with Competitive Electric Supply Service for a specific Customer Account. Partial Electric Supply Service for a Customer Account is not permitted. Similarly, multiple Suppliers for one Customer Account are not permitted. The authorization shall include the Customer's acknowledgment that the Customer has received the aforementioned notice. It is the Supplier's responsibility to maintain records of the Customer's authorization in the event of a dispute, in order to provide documented evidence of authorization to the Cooperative or the Commission. The Supplier shall provide an electronic file to the Cooperative, containing information in accordance with the procedures developed by the Cooperative in consultation with various potential Suppliers and, as such, procedures may be modified from time-to-time. Upon receipt of the electronic file from the Supplier, the Cooperative will automatically confirm receipt of the file. Within one business day of receipt of the electronic file, the Cooperative will validate the records contained in the file, and will provide an electronic validation, including the number of records received and the reason for any rejections. Such validation shall include appropriate control totals, such as the number of records received, and the reason for any rejections (e.g., ineligible customer, invalid Account number). Such validation also shall include information the Supplier can use to identify rejected records. The Cooperative will send a confirmation letter to each Customer mentioned in such notification, within one business day of receipt of the aforementioned electronic file. Included in this letter shall be notification of a 10 calendar-day waiting period in which the Customer may cancel its selection of a Supplier. The confirmation letter shall include the Customer's name, address, Cooperative Account number, identity of selected Supplier, service effective date and initial billing date. A similar electronic notification will be provided to the Supplier. The waiting period shall begin on the day the letter is mailed to the Customer. If the 10 calendar-day waiting period expires, and the Customer has not contacted the Cooperative allows for onto dispute the Supplier selection, the selected Supplier will become the Supplier of record on the Customer’s next Meter Read Date, provided that at least fifteen (15) calendar-cycle switching only. The effective days have elapsed between the date of service for the Supplier will be aforementioned electronic validation of the Supplier’s electronic file and the next scheduled meter read date for each customerdate. If the next Meter Read Date is regularly scheduled to occur within the aforementioned fifteen (15) calendar-day period, unless the enrollment transaction is received within three days of selection will take effect on the customer’s next scheduled subsequent meter read date, in which case so that a period of at least fifteen (15) calendar-days will have elapsed between the enrollment becomes electronic validation and the implementation of the selection. If the Customer elects to cancel its Supplier selection, the Cooperative will notify the rejected Supplier, electronically. In the event the Customer cancels its Supplier selection after the 10 calendar-day waiting period, the Customer will be advised that the cancellation period has expired, and the Customer's selection will become effective on as per the next following meter read daterules established by the Public Service Commission.
Appears in 1 contract
Samples: www.delaware.coop
Procedure to Formalize Selection of Supplier. The Supplier will obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer's behalf, indicating the Customer's choice of the Supplier for all of the Customer’s Competitive Electric Supply Serviceelectric supply. The Supplier will also obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer’s behalf, indicating the Customer’s choice of billing option and the Supplier shall communicate that choice to the Company. The Supplier will inform the Customer that there will be if the Customer selects the dual billing and xxxx option, the customer Customer will receive a separate bill xxxx from the Supplier for Competitive Electric Supply Service in addition to receiving Supplier charges and a bill xxxx from the Cooperative Company for Delivery Servicethe Company charges. The Supplier shall supply the Customer with Competitive Electric Supply Service electric supply service for a specific Customer Account. Partial Electric Supply Service electric supply service for a Customer Account is not permitted. Similarly, multiple Suppliers for one Customer Account are not permitted. The authorization shall include the Customer's acknowledgment that the Customer has received the aforementioned notice. It is the Supplier's responsibility to maintain records of the Customer's authorization in the event of a dispute, in order to provide documented evidence of authorization to the Cooperative Company or the Commission. The Supplier shall provide an electronic file to the CooperativeCompany, containing information in accordance with the procedures developed by the Cooperative Company in consultation with various potential Suppliers and, and as such, such procedures may be modified from time-to-time. Upon receipt of the electronic file from the Supplier, the Cooperative Company will automatically confirm receipt of the file. Within one business day of receipt of the electronic file, the Cooperative Company will validate the records contained in the file, and will provide an electronic validation, including the number of records received and the reason for any rejections. Such validation shall include appropriate control totals, such as the number of records received, and the reason for any rejections (e.g., ineligible customer, invalid Account number). Such validation also shall include information the Supplier can use to identify rejected records. The Cooperative Company will send a confirmation letter to each Customer mentioned in such notification, within one business day of receipt of the aforementioned electronic file. The company will process enrollment transactions in accordance with this Agreement and applicable Commission rules and regulations. The last enrollment transactions received at day’s end will be effective three business days after receipt of the electronic transaction. All electronic transactions associated with enrollment processing must be performed in accordance with this Agreement and applicable Commission data exchange standards, rules and regulations. The confirmation letter shall include the Customer's name, address, Cooperative Company Account number, identity of selected Supplier, service effective date and initial billing date. A similar electronic notification will be provided to the Supplier. The Cooperative allows for on-cycle switching only. The effective date of service for the Supplier will be the next scheduled meter read date for each customer, unless the enrollment transaction is received within three days of the customer’s next scheduled meter read date, in which case the enrollment becomes effective on the next following meter read date.
Appears in 1 contract
Samples: Electric Supplier Agreement
Procedure to Formalize Selection of Supplier. The Supplier will obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer's behalf, indicating the Customer's choice of the Supplier for all of the Customer’s Competitive Electric Supply Serviceelectric supply. The Supplier will also obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer’s behalf, indicating the Customer’s choice of billing option and the Supplier shall communicate that choice to the Company. The Supplier will inform the Customer that there will be if the Customer selects the dual billing and bill option, the customer Customer will receive a separate bill from the Supplier for Competitive Electric Supply Service in addition to receiving Supplier charges and a bill from the Cooperative Company for Delivery Servicethe Company charges. The Supplier shall supply the Customer with Competitive Electric Supply Service electric supply service for a specific Customer Account. Partial Electric Supply Service electric supply service for a Customer Account is not permitted. Similarly, multiple Suppliers for one Customer Account are not permitted. The authorization shall include the Customer's acknowledgment that the Customer has received the aforementioned notice. It is the Supplier's responsibility to maintain records of the Customer's authorization in the event of a dispute, in order to provide documented evidence of authorization to the Cooperative Company or the Commission. The Supplier shall provide an electronic file to the CooperativeCompany, containing information in accordance with the procedures developed by the Cooperative Company in consultation with various potential Suppliers and, and as such, such procedures may be modified from time-to-time. Upon receipt of the electronic file from the Supplier, the Cooperative Company will automatically confirm receipt of the file. Within one business day of receipt of the electronic file, the Cooperative Company will validate the records contained in the file, and will provide an electronic validation, including the number of records received and the reason for any rejections. Such validation shall include appropriate control totals, such as the number of records received, and the reason for any rejections (e.g., ineligible customer, invalid Account number). Such validation also shall include information the Supplier can use to identify rejected records. The Cooperative Company will send a confirmation letter to each Customer mentioned in such notification, within one business day of receipt of the aforementioned electronic file. The company will process enrollment transactions in accordance with this Tariff and applicable Commission rules and regulations. The last enrollment transactions received at days end will be effective three business days after receipt of the electronic transaction. All electronic transactions associated with enrollment processing must be performed in accordance with this Tariff and applicable Commission data exchange standards, rules and regulations. The confirmation letter shall include the Customer's name, address, Cooperative Company Account number, identity of selected Supplier, service effective date and initial billing date. A similar electronic notification will be provided to the Supplier. The Cooperative allows for on-cycle switching onlyChange of Supplier. The effective date If a Customer contacts a new Supplier to request a change of service for Supplier and the new Supplier will be agrees to serve the next scheduled meter read date for each customerCustomer, unless the enrollment transaction is received within three days of Customer's new Supplier shall obtain appropriate authorization from the customer’s next scheduled meter read date, in which case the enrollment becomes effective Customer or person authorized to act on the next following meter read date.Customer's behalf indicating the Customer's choice of Supplier, and shall thereupon follow the foregoing Procedure to Formalize Selection of Supplier. Once the preceding process is complete, the Company will notify the Customer's prior Supplier that the Customer has elected to terminate service from that Supplier
Appears in 1 contract
Samples: Electric Supplier Agreement
Procedure to Formalize Selection of Supplier. The Supplier will obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer's behalf, indicating the Customer's choice of the Supplier for all of the Customer’s Competitive Electric Supply Service. The Supplier will inform the Customer that there will be dual billing and the customer will receive a separate bill from the Supplier for Competitive Electric Supply Service in addition to receiving a bill from the Cooperative for Delivery Service. The Supplier shall supply the Customer with Competitive Electric Supply Service for a specific Customer Account. Partial Electric Supply Service for a Customer Account is not permitted. Similarly, multiple Suppliers for one Customer Account are not permittedSupplier. The authorization shall include the Customer's acknowledgment that the Customer has received the aforementioned notice. It is the Supplier's responsibility to maintain records of the Customer's authorization in the event of a dispute, in order to provide documented evidence of authorization to the Cooperative Company or the CommissionBoard. The Supplier Company shall provide an electronic file be notified of a Customer’s initial selection of the Supplier, or decision to switch to the CooperativeSupplier, by way of electronic file, containing information in accordance with the procedures developed established through the Data Exchange & Protocol Working Group. Said electronic file must be received by the Cooperative in consultation with various potential Suppliers and, as such, procedures may be modified from timeCompany at least twenty (20) days prior to the next regularly-to-timescheduled Meter Read Date of the affected Customer. Upon receipt of the electronic file from the Supplier, the Cooperative Company will automatically confirm receipt of the file. Within one business day (1) Business Day of receipt of the electronic file, the Cooperative Company will validate the records contained in the file, and will provide an electronic validation, including the number of records received and the reason for any rejections. Such validation shall include appropriate control totals, totals such as the number of records received, and the reason for any rejections (e.g., ineligible customer, invalid Account account number). Such validation also shall include information the Supplier can use to identify rejected records. The Cooperative Company will send a confirmation letter to each Customer mentioned in such notification, within one business day (1) Business Day of receipt of the aforementioned electronic file. Included in this letter shall be appropriate notification of a fourteen (14) calendar day waiting period, beginning on the day the letter is mailed to the Customer, in which a Customer may notify the Company of an error in the supplier selection, or a Residential Customer may rescind its selection of a supplier, as appropriate. The confirmation letter shall include the Customer's nameName, addressAddress, Cooperative Company Account numberNumber, identity Identity of selected Suppliersupplier, service effective date estimated Service Effective Date and initial billing dateestimated Initial Billing Date. A similar electronic notification If the fourteen (14)-day waiting period expires, and the Customer has not contacted the Company to rescind the supplier selection or to notify the Company of an error in the supplier selection, the selected supplier will become the Supplier of Record on the Customer’s next Meter Read Date. If the Customer elects to rescind its supplier selection, or notifies the Company of an error in supplier selection, within the fourteen (14) day waiting period, the Company will notify the rejected supplier, electronically. In the event a Customer rescinds its supplier selection or notifies the Company of an error in the supplier selection, after the fourteen (14) day waiting period has ended, the Customer will be provided to advised that the Supplier. The Cooperative allows for on-cycle switching only. The effective date of service for fourteen (14) day waiting period has expired and a switch must be requested via the Supplier will be the next scheduled meter read date for each customer, unless the enrollment transaction is received within three days of the customer’s next scheduled meter read date, in which case the enrollment becomes effective on the next following meter read datenormal supplier selection process.
Appears in 1 contract
Samples: Third Party Supplier Agreement
Procedure to Formalize Selection of Supplier. The Supplier will obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer's behalf, indicating the Customer's choice of the Supplier for all of the Customer’s Competitive Electric Supply Service. The Supplier will inform the Customer that there will be dual billing and the customer will receive a separate bill xxxx from the Supplier for Competitive Electric Supply Service in addition to receiving a bill xxxx from the Cooperative for Delivery Service. The Supplier shall supply the Customer with Competitive Electric Supply Service for a specific Customer Account. Partial Electric Supply Service for a Customer Account is not permitted. Similarly, multiple Suppliers for one Customer Account are not permitted. The authorization shall include the Customer's acknowledgment that the Customer has received the aforementioned notice. It is the Supplier's responsibility to maintain records of the Customer's authorization in the event of a dispute, in order to provide documented evidence of authorization to the Cooperative or the Commission. The Supplier shall provide an electronic file to the Cooperative, containing information in accordance with the procedures developed by the Cooperative in consultation with various potential Suppliers and, as such, procedures may be modified from time-to-time. Upon receipt of the electronic file from the Supplier, the Cooperative will automatically confirm receipt of the file. Within one business day of receipt of the electronic file, the Cooperative will validate the records contained in the file, and will provide an electronic validation, including the number of records received and the reason for any rejections. Such validation shall include appropriate control totals, such as the number of records received, and the reason for any rejections (e.g., ineligible customer, invalid Account number). Such validation also shall include information the Supplier can use to identify rejected records. The Cooperative will send a confirmation letter to each Customer mentioned in such notification, within one business day of receipt of the aforementioned electronic file. The confirmation letter shall include the Customer's name, address, Cooperative Account number, identity of selected Supplier, service effective date and initial billing date. A similar electronic notification will be provided to the Supplier. The Cooperative allows for on-cycle switching only. The effective date of service for the Supplier will be the next scheduled meter read date for each customer, unless the enrollment transaction is received within three days of the customer’s next scheduled meter read date, in which case the enrollment becomes effective on the next following meter read date.
Appears in 1 contract
Samples: The Agreement
Procedure to Formalize Selection of Supplier. The Supplier will obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer's behalf, indicating the Customer's choice of the Supplier for all of the Customer’s Competitive Electric Supply Serviceelectric supply. The Supplier will also obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer’s behalf, indicating the Customer’s choice of billing option and the Supplier shall communicate that choice to the Company. The Supplier will inform the Customer that there will be if the Customer selects the dual billing and xxxx option, the customer Customer will receive a separate bill xxxx from the Supplier for Competitive Electric Supply Service in addition to receiving Supplier charges and a bill xxxx from the Cooperative Company for Delivery Servicethe Company charges. The Supplier shall supply the Customer with Competitive Electric Supply Service electric supply service for a specific Customer Account. Partial Electric Supply Service electric supply service for a Customer Account is not permitted. Similarly, multiple Suppliers for one Customer Account are not permitted. The authorization shall include the Customer's acknowledgment that the Customer has received the aforementioned notice. It is the Supplier's responsibility to maintain records of the Customer's authorization in the event of a dispute, in order to provide documented evidence of authorization to the Cooperative Company or the Commission. The Supplier shall provide an electronic file to the CooperativeCompany, containing information in accordance with the procedures developed by the Cooperative Company in consultation with various potential Suppliers and, and as such, such procedures may be modified from time-to-time. Upon receipt of the electronic file from the Supplier, the Cooperative Company will automatically confirm receipt of the file. Within one business day of receipt of the electronic file, the Cooperative Company will validate the records contained in the file, and will provide an electronic validation, including the number of records received and the reason for any rejections. Such validation shall include appropriate control totals, such as the number of records received, and the reason for any rejections (e.g., ineligible customer, invalid Account number). Such validation also shall include information the Supplier can use to identify rejected records. The Cooperative Company will send a confirmation letter to each Customer mentioned in such notification, within one business day of receipt of the aforementioned electronic file. The company will process enrollment transactions in accordance with this Agreement and applicable Commission rules and regulations. The last enrollment transactions received at days end will be effective three business days after receipt of the electronic transaction. All electronic transactions associated with enrollment processing must be performed in accordance with this Agreement and applicable Commission data exchange standards, rules and regulations. The confirmation letter shall include the Customer's name, address, Cooperative Company Account number, identity of selected Supplier, service effective date and initial billing date. A similar electronic notification will be provided to the Supplier. The Cooperative allows for on-cycle switching only. The effective date of service for the Supplier will be the next scheduled meter read date for each customer, unless the enrollment transaction is received within three days of the customer’s next scheduled meter read date, in which case the enrollment becomes effective on the next following meter read date.
Appears in 1 contract
Samples: Electric Supplier Agreement
Procedure to Formalize Selection of Supplier. The Supplier will obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer's behalf, indicating the Customer's choice of the Supplier for all of the Customer’s Competitive Electric Supply Serviceelectric supply. The Supplier will also obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer’s behalf, indicating the Customer’s choice of billing option and the Supplier shall communicate that choice to the Company. The Supplier will inform the Customer that there will be if the Customer selects the dual billing and xxxx option, the customer Customer will receive a separate bill xxxx from the Supplier for Competitive Electric Supply Service in addition to receiving Supplier charges and a bill xxxx from the Cooperative Company for Delivery Servicethe Company charges. The Supplier shall supply the Customer with Competitive Electric Supply Service electric supply service for a specific Customer Account. Partial Electric Supply Service electric supply service for a Customer Account is not permitted. Similarly, multiple Suppliers for one Customer Account are not permitted. The authorization shall include the Customer's acknowledgment that the Customer has received the aforementioned notice. It is the Supplier's responsibility to maintain records of the Customer's authorization in the event of a dispute, in order to provide documented evidence of authorization to the Cooperative Company or the Commission. The Supplier shall provide an electronic file to the CooperativeCompany, containing information in accordance with the procedures developed by the Cooperative Company in consultation with various potential Suppliers and, and as such, such procedures may be modified from time-to-time. Upon receipt of the electronic file from the Supplier, the Cooperative Company will automatically confirm receipt of the file. Within one business day of receipt of the electronic file, the Cooperative Company will validate the records contained in the file, and will provide an electronic validation, including the number of records received and the reason for any rejections. Such validation shall include appropriate control totals, such as the number of records received, and the reason for any rejections (e.g., ineligible customer, invalid Account number). Such validation also shall include information the Supplier can use to identify rejected records. The Cooperative Company will send a confirmation letter to each Customer mentioned in such Formatted: Font color: Auto notification, within one business day of receipt of the aforementioned electronic file. The company will process enrollment transactions in accordance with this Agreement and applicable Commission rules and regulations. The last enrollment transactions received at days end will be effective three business days after receipt of the electronic transaction. All electronic transactions associated with enrollment processing must be performed in accordance with this Agreement and applicable Commission data exchange standards, rules and regulations. The confirmation letter shall include the Customer's name, address, Cooperative Company Account number, identity of selected Supplier, service effective date and initial billing date. A similar electronic notification will be provided to the Supplier. The Cooperative allows for on-cycle switching only. The effective date of service for the Supplier will be the next scheduled meter read date for each customer, unless the enrollment transaction is received within three days of the customer’s next scheduled meter read date, in which case the enrollment becomes effective on the next following meter read date.
Appears in 1 contract
Samples: Electric Supplier Agreement
Procedure to Formalize Selection of Supplier. The Supplier will obtain appropriate authorization from the Customer, or from the person authorized to act on the Customer's behalf, indicating the Customer's choice of the Supplier for all of the Customer’s Competitive Electric Supply Service. The Supplier will inform the Customer that there will be dual billing and the customer will receive a separate bill from the Supplier for Competitive Electric Supply Service in addition to receiving a bill from the Cooperative for Delivery Service. The Supplier shall supply the Customer with Competitive Electric Supply Service for a specific Customer Account. Partial Electric Supply Service for a Customer Account is not permitted. Similarly, multiple Suppliers for one Customer Account are not permittedSupplier. The authorization shall include the Customer's acknowledgment that the Customer has received the aforementioned notice. It is the Supplier's responsibility to maintain records of the Customer's authorization in the event of a dispute, in order to provide documented evidence of authorization to the Cooperative Company or the CommissionBoard. The Supplier Company shall provide an electronic file be notified of a Customer’s initial selection of the Supplier, or decision to switch to the CooperativeSupplier, by way of electronic file, containing information in accordance with the procedures developed established through the Data Exchange & Protocol Working Group. Said electronic file must be received by the Cooperative in consultation with various potential Suppliers and, as such, procedures may be modified from timeCompany at least twenty (20) days prior to the next regularly-to-timescheduled Meter Read Date of the affected Customer. Upon receipt of the electronic file from the Supplier, the Cooperative Company will automatically confirm receipt of the file. Within one business day (1) Business Day of receipt of the electronic file, the Cooperative Company will validate the records contained in the file, and will provide an electronic validation, including the number of records received and the reason for any rejections. Such validation shall include appropriate control totals, totals such as the number of records received, and the reason for any rejections (e.g., ineligible customer, invalid Account account number). Such validation also shall include information the Supplier can use to identify rejected records. The Cooperative Company will send a confirmation letter to each Customer mentioned in such notification, within one business day (1) Business Day of receipt of the aforementioned electronic file. Included in the letter to each Customer shall be appropriate notification of a seven (7)1 calendar day waiting period, beginning on the day the letter is mailed to the Customer, in which a Customer may notify the Company of an error in the supplier selection, or a Residential Customer may rescind its selection of a supplier, as appropriate. The confirmation letter shall include the Customer's nameName, addressAddress, Cooperative Company Account numberNumber, identity and Identity of selected Suppliersupplier, service effective date estimated Service Effective Date and initial billing dateestimated Initial Billing Date. A similar electronic notification If the seven (7) day waiting period expires, and a Customer has not contacted the Company to rescind the supplier selection or to notify the Company of an error in the supplier selection, the selected supplier will become the Supplier of Record on the Customer’s next Meter Read Date. If the Customer elects to rescind its supplier selection, or notifies the Company of an error in the supplier selection, within the seven (7) day waiting period, the Company will notify the rejected supplier, electronically. In the event a Customer rescinds its supplier selection, or notifies the Company of an error in the supplier selection, after the seven (7) day waiting period has ended, the Customer will be provided advised that the 1 "On May 7, 2012, the Board of Public Utilities formally adopted a revision to N.J.A.C. 14:4-7.6(b)(4) by reducing from 14 calendar days to 7 calendar days the Supplieramount of time a customer has to rescind his or her decision to initiate, renew or switch service with a third party supplier. The Cooperative allows for on-cycle switching only. The effective date of service for Therefore, all references herein to 14 calendar days have been changed to 7 calendar days consistent with this rule change." seven (7) day waiting period has expired and a switch must be requested via the Supplier will be the next scheduled meter read date for each customer, unless the enrollment transaction is received within three days of the customer’s next scheduled meter read date, in which case the enrollment becomes effective on the next following meter read datenormal supplier selection process.
Appears in 1 contract
Samples: Supplier Agreement