Processing E-mails. Monthly average service response time of less ------------------ than [**] seconds response time for [**] of requests. Measurement does not include any network transmission time or delays. This average does not include any period of unforeseen, unsolicited bulk email messages that degrade service.
Appears in 2 contracts
Samples: Email Services Agreement (Critical Path Inc), Email Services Agreement (Critical Path Inc)
Processing E-mails. Monthly average service response time of less ------------------ than [**] ** seconds response time for [**] ** of requests. Measurement does not include any network transmission time or delays. This average does not include any period of unforeseen, unsolicited bulk email messages that degrade service.
Appears in 1 contract
Samples: Master Equipment Lease Agreement (Critical Path Inc)
Processing E-mails. Monthly average service response time of less ------------------ than [**] ** seconds response time for [**] **% of requests. Measurement does not include any network transmission time or delays. This average does not include any period of unforeseen, unsolicited bulk email messages that degrade service.
Appears in 1 contract
