Common use of Product Quality Issues Clause in Contracts

Product Quality Issues. Hillrom will notify Seller of any problems isolated as Seller defects that are found during the use or distribution of Products. When requested by Hillrom, Seller will promptly investigate the identified issue(s) within timeframes established by Hillrom. Seller will provide timely updates and completed investigation reports to Hillrom as reasonably requested. When the need for a corrective action has been identified, Seller will investigate appropriately, determine root cause, develop an action plan to address the problem, implement proposed corrections, evaluate and determine effectiveness in accordance with applicable Legal Requirements and Seller’s quality system.